Your engineer, David Brown installed a system for us today and we are exceptionally pleased with his work and attitude. David arrived on time, ran through the process, explained what he was doing,... See more
ADT
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Dont ever get near this company I was a customer for 3 years and 11 months I moved to a new house where I cant take my system with me they will do everything to not let you cancel -Waiting on... See more
The worst service of any provider I have ever encountered. Alarm adopted errors every 3 weeks call out each time charges every time. errors again then burgled then charged £400 for being burguled... See more
Had a problem with a alarm at the front door, not going off when door left open. Called ADT and notified them, and within two hours. One of the technicians called Renato called me. He was absolutely... See more
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Great Experience!!!
I've had ADT for a couple weeks now and have had no problems with the system at all. Great feeling to have your home properly monitored 24 hrs a day.
Order ID: 5620671112
Price Worth the Peace of Mind
I've been using ADT since 2009 for a second property. Since, I have had no problems or worries about the security of my home. Recently, we are traveling from our primary residence for an extended period of time, so of course, I thought of ADT.
Very nice professional installers quick to answer all our questions and concerns.5617641012
I was so impressed with the quick response time for installation of our system. the installer, Eric was very patient and thorough. He explained everything to us and answered all our questions without making me feel silly or dumb. It was a great experience and he left a wonderful impression with us. When we set the alarm off by accident the people that responded were very understanding and courteous, even the third time we did it. I feel so much more secure especially when I'm home alone now that we have this system and I would recommend the service to everyone. ID#5617641012
I would recommend ADT to anyone wanting peace of mind! Order #764541112
I sleep better knowing my home is protected. #764541112
Great Service!
Customer Service was awesome! My experience was wonderful
Order No. 713871112
Very pleased with the Securitychoice service!
Order#5618390912
I just spoke with a representative this afternoon and she offered my family a $25 Visa giftcard to provide a review of your company. Simply said, my husband and I are pleased with the service Securitychoice provided with the setup for our ADT system. The representatives were very helpful and patient with our numerous times calling to reschedule our install appointment due to the delay in closing on our home. Also, there were only a few phone calls where there was a longer wait to get cued into speak with a represenative. Thank you for the service you all provide and we appreciate the bonus offer to provide our remarks! :)
Great!!!
I feel safe with my security system. The company is great, everyone is wonderful to deal with.
5694570912
Very satisfied with this security system.
I feel very secured with this security system - it makes me feel good when at home and away that my house and I am being protected. Order ID 5647651012
Works great!
I feel so much more secure when I go to bed at night.
Order ID# 5680051012
Very professional and respectful.
All was performed as indicated in the phone order. The installer was friendly but professional and he as very aware of cleaning up after himself at the end of the job. 5600230912
Overall very good process
The sales process was pretty efficient and the sales rep was able to explain all the different packages they offer plus costs, benefits of each, etc.
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