Selwyns Travel  Reviews 211

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making every interaction pleasant. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience, from the initial booking process to the actual trips. Reviewers particularly commend the drivers for their accommodating nature, punctuality, and commitment to ensuring a smooth and comfortable journey, often going above and beyond expectations. The booking process is also noted for being straightforward and well-communicated, contributing to a stress-free experience for those planning holidays and events.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism and helpfulness.... See more

Service

Consumers consistently express high satisfaction with the service provided. Many reviewers highlight the... See more

Booking process

Reviewers consistently express satisfaction with the booking process, describing it as quick, easy, and... See more

Holidays

Users describe positive interactions with holidays. Many customers express their loyalty, stating they will... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service once again. From the initial booking with Sue, everything runs smoothly. We used this trip for families from Liverpool to Chester Zoo. Coach arrived well before booked time, as... See more

Company replied

Rated 5 out of 5 stars

This weekend we travelled to London, the bus was excellent, clean with WiFi on board. The communication with the office staff was 5* they listened and acted on every phonecall and made our trip go off... See more

Company replied

Rated 5 out of 5 stars

Mark our Driver was there well before 9 am and the party was not leaving until 9.30am. The coach was clean and comfortable. The driver was friendly and helped anyone get up the steps who had mobility... See more

Company replied

Rated 5 out of 5 stars

The customer services at selwyns is fantastic, the office staff are brilliant. However it was coach driver Andy who made our trip to Brixham amazing, nothing was too much trouble for him. Everyone on... See more

Company replied


Company details

  1. Tour Operator

Information provided by various external sources

Selwyns Travel is a leading coach operator located in North West England, with a enviable reputation for providing quality, reliability and value for money based on over 50 years’ experience.

Selwyns Travel

Written by the company

Selwyns Coach Hire offers a range of transport solutions including corporate, private coach hire, contract services, schools & colleges and group days out planning throughout the UK at affordable prices.

Contact info

4.8

Excellent

TrustScore 5 out of 5

211 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent as ever ...

Have used Selwyns for many years for a group of 35-45 going to various race meetings. Always very reliable. Communication excellent and staff very professional, friendly and helpful. Coach always immaculate and very modern. We've always had an excellent experience with them and would 100% recommend.
Thanks Sue and Paul :) - speak to you next year :)

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Theatre trip

Great service on our theatre trip to the Plaza in Stockport. Extremely reliable, they picked up on time and were waiting for us at the end of the show. The coach was new and super modern and Kev, our driver was excellent - patient, friendly and helpful. Highly recommend Selwyn's and will be using them again

October 26, 2024
Unprompted review
Rated 5 out of 5 stars

Coach trip

Everything, from first booking all the way through to our party being returned to home. Our Driver was the best I ( and I have travelled on a great many coaches) that I have ever met. Extremely courteous friendly helpful and an excellent, extremely good good at his job.

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

6 coaches - 300 people - No Problem

We had 300 people (7 scout groups comprising of 220 young people and 80 leaders) to move from Hyde and Denton to Cosford RAF Museum, Selwyn's provided us with 6 coaches some leaving from Hyde to Cosford, some from Denton to Cosford and one that went from Hyde to Denton to Cosford. All the coaches were numbered and everyone knew which coach they were on and we had no problems. All the drivers were friendly and polite and extremely tolerant of our travellers which were made up of 220 children. The coaches were clean and tidy. This is the third time we have used Selwyns and we will not hesitate to use them again.

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company, honest and reliable

From the enquire through to booking and the drivers on the day Selwyns could not have been any more helpful and friendly. Mark and John the drivers were brilliant before the day making arrangements and on the day organising drop off and pick up and going out of their way to entertain the girls. Fantastic and thank you.

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

On time

On time , great drivers who was very professional in there job …. Well done great team at a affordable price.

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Family trips

I have been using Selwyns for the past 18 months for my family trips and will continue to use this company, they have been great, communication has been spot on the drivers have all been punctual and welcoming and the coaches have all been immaculate. Would 100% recommend xx

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

Simply the best!

As a regular user of Selwyns we are quite used to their first class service, and our last trip a few days ago was no exception.
Excellent administration, excellent vehicle, and excellent, helpful and courteous/friendly driver.
We shall be booking again very shortly

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great trip to York Races

We recently travelled to York Races with Selwyn's. The driver Chris arrived ahead of the arrival time in a lovely clean coach. A good time was had by all.

Thank you Chris and the rest of the Selwyn's Team as ever !!

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly & Comfortable

Friendly & Comfortable. We enjoyed our last trip to Abergele using this Company. The drivers were understanding and friendly. It was indeed a lovely journey. Thanks to the staffs that helped with all the enquiries & booking. They guided us to the best choices and offers available.
We wouldn't mind using this company again.
Cheers

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

Travel to Essex & back with 42 scouts

From start to finish our journey to Essex International Jamboree from Manchester with 42 young people was perfect with a friendly driver, who had taken the time to look up about the Jamboree. Our journey home a week later was just as good with the coach arriving at Essex slightly early for a perfect journey home. An excellent experience with this company and we will definitely be using them again. Thank you Selwyns.

July 27, 2024
Unprompted review
Rated 5 out of 5 stars

On time

On time, friendly driver, brand new coach plenty of room. Would recommend and use again in the future.

August 10, 2024
Unprompted review

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