Shapellx Reviews 50,438

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 14,962 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their excellent quality and how well they smooth and shape the body. Many people appreciate the comfortable fit and the confidence these items provide, with some even planning to use them for special occasions like weddings. The customer service also receives frequent praise for being helpful, responsive, and efficient in addressing concerns. However, some people were dissatisfied with their orders, specifically regarding sizing issues where items did not fit as expected based on measurements. A few customers also mentioned that the return process was challenging or that they experienced discomfort with certain products, such as boning causing bruising or straps slipping.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers praise the material,... See more

Quality

Users describe positive interactions with quality, frequently praising the durable materials and high-quality... See more

Order

Consumers find the ordering process to be ambiguous. Many reviewers report a smooth and easy ordering... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting its responsiveness and helpfulness.... See more

Return policy

People report ambiguous experiences with the return policy. Some customers found the return process seamless,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shipment arrived quickly and in professional packaging. I always love the quality of Shapellx merchandise. I gave it four stars because I was really hoping that I would be able to wear this all ov... See more

Company replied

Rated 4 out of 5 stars

If really nicely however with some rolls I have the bone in the sides cut into my rolls, and one of the seems on the strap holders broke with in first use but I didnt really plan on using the straps.... See more

Company replied

Rated 4 out of 5 stars

The product helped smooth my shape, but it didn't provide sufficient tummy control. I rated it 4 stars because it effectively concealed my fat rolls, though I wish it offered more tummy support.

Company replied

Rated 5 out of 5 stars

I received the product pretty rapidly. It fit well as far as sizing, they give a nice squeeze without being too stiff. Unfortunately, the shorts were too loose on me from the bottom and they almost we... See more

Company replied


Company details

  1. Clothing Store
  2. Activewear Store
  3. Body Shaping Class
  4. Lingerie Store
  5. Underwear Store
  6. Women's Personal Trainer

Written by the company

Shapellx is one of the fastest growing direct to consumer brands focused on providing a wide variety of women’s shapewear solutions. At Shapellx, we design product lines using high quality fabrics, flattering fits, and sustainable practices. For more than a decade, we've been in the business of creating shapewear for every woman to express themselves in any outfit.


Contact info

4.0

Great

TrustScore 4 out of 5

50K reviews

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Rated 5 out of 5 stars

The shape wear is plus size friendly

The shape wear is plus size friendly

May 6, 2026
Shapellx logo

Reply from Shapellx

Hi Miranda Pearce 😊💖

Thank you for your feedback! We’re so glad to hear you find the shapewear plus size friendly and a good fit for you. ✨🥰

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars
Shapellx logo

Reply from Shapellx

Hi Kelly 😊💖

Thank you for your feedback! We’re so happy to hear you think it’s a great product. ✨🥰

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

FUPA eraser!!!

Wonderful customer service! The fabric feels soft and very comfortable. When getting the AirSlim® Back Smoothing Underwire Push-Up Bra I recommend sticking with your usual size cup I'm a D but the measurements suggested a DD and I didn't fill out the bra as pictured. Also when getting the measurements under the beast I would go down a size so you can get a tight back slimming effect. Overall its a great product. The real star of my order was the Boot-Yeah SilkSculp High Waited shorts 😍 I love them! I have quite a bit of low belly fat so I layered it with the every day shaping underwear underneath for extra support and OH MY GOSH my lower belly is gone and my wedding dress looks better on me that I could have dreamed!

May 17, 2026
Unprompted review
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Reply from Shapellx

Hi Michelle Davies 😊💖

Thank you so much for your detailed and wonderful feedback! We’re thrilled to hear you’re enjoying the comfort, fabric, and shaping effect of your pieces, and that they helped give you that smooth, confident look for your wedding dress. ✨🥰

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 4 out of 5 stars

Fits perfectly and has a great look.

Fits perfectly and has a great look.

May 6, 2026
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Reply from Shapellx

Hi Tee 😊💖

Thank you for your feedback! We’re so glad to hear it fits perfectly and has a great look. ✨🥰

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 1 out of 5 stars
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Reply from Shapellx

Hi Christa Hetherington,

We’re very sorry to hear that you have not received your order. Please contact us at info@shapellx.com so we can check your shipment status and assist you further.

Rated 5 out of 5 stars

Good quality 👌

Good quality 👌

May 6, 2026
Shapellx logo

Reply from Shapellx

Hi Charity Gaskin 😊💖

Thank you for your feedback! We’re so glad to hear you’re happy with the good quality of your item. ✨🥰

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

OMG….BUY THE SHAPE WEAR!!!

OMG! This shape wear is absolutely the BEST I’ve ever had since I began wearing it. I’m not being compensated for this review. While getting dressed for church this morning, I put on the shaper. My husband looked at me and said I can see the curvature in your waist. It did exactly what it said. Accented my curves and lifted my butt!! I felt like I had the curvaceous figure I had when I was much younger! I have purchased 3 bras and 3 pieces of shape wear. I will DEFINITELY be adding to my collection. If you are undecided, go ahead and make the purchase. YOU WILL NOT BE DISAPPOINTED!!!

May 5, 2026
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Reply from Shapellx

Hi Vickie Dowell 😊💖

Thank you so much for your amazing feedback! We’re thrilled to hear the shapewear gives you that beautiful curved shape, lift, and confidence, and that you’re loving your bras and pieces as part of your collection. ✨🥰

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

Amazing Fit

This shape wear is amazing! I’m always hesitant on buying this type of stuff because I feel like the sizing is usually way off. Not these!! I followed the size chart and the size I selected fit perfectly. It’s comfortable too - something I thought I’d never say with shape wear!!

May 5, 2026
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Reply from Shapellx

Hi Kristi 😊💖

Thank you so much for your wonderful feedback! We’re thrilled to hear the fit is perfect, comfortable, and that following the size chart worked so well for you. ✨🥰

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

Love my suits

Love my suits! They are my favorite now, and I’ve purchased them very brand I can think of.

May 6, 2026
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Reply from Shapellx

Hi Kristy 😊💖

Thank you so much for your wonderful feedback! We’re thrilled to hear our suits are your new favorites and that you’re enjoying them so much. ✨🥰

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

I took a chance to order right before a…

I took a chance to order right before a wedding party. With doughts it would get to me on time. But I did get it on time, now to find out I ordered it a size to small. Thinking there was no chance I contact Shapelix and they will send my exchange at no cost. Still on time with a perfect fit.Thank you so much Shapeliz. You'll be hearing from me again.

May 16, 2026
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Reply from Shapellx

Hi Sendy Olivo,

We’re very sorry to hear the original item arrived too late and was the wrong size, especially given the time-sensitive occasion. Please contact us at info@shapellx.com so we can review your exchange and assist you further.

Rated 2 out of 5 stars

Suit was supposed to arrive before the…

Suit was supposed to arrive before the weekend; was delivered too late. It is not flattering. Returning it is proving to be a challenge. I’d avoid this company.

May 6, 2026
Shapellx logo

Reply from Shapellx

Hi Susan Levy,

We’re sorry to hear your order arrived later than expected and that the suit did not meet your expectations, as well as the difficulty you’re experiencing with the return process. Please contact us at info@shapellx.com so we can review your case and assist you further.

Rated 3 out of 5 stars

Honestly they don’t fit me

Honestly they don’t fit me. I put in a request for a refund got approved but I won’t be able to return the as I need them because my other bras are to tight and hurting me. I had no time to get other ones.

May 5, 2026
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Reply from Shapellx

Hi Kamrin Jordon,

We’re sorry to hear the items didn’t fit properly and that this has caused discomfort, especially while waiting for replacements or a solution. Please contact us at info@shapellx.com so we can review your case and assist you further.

Rated 2 out of 5 stars

Awful fit

Awful fit! Apparently need to size way up.

May 6, 2026
Shapellx logo

Reply from Shapellx

Hi Qi,

We’re sorry to hear the fit did not work out as expected and that the sizing felt too small. Please contact us at info@shapellx.com so we can assist you further.

Rated 2 out of 5 stars

I really do try with this brand

I really do try with this brand. I ordered a two piece and a one piece bathing suit. Same sizes and checked sized charts. One is much smaller. This has happen before with undergarments. I thought I would try the company again but it seems to still be an issue. To return it does not seem easy either, as you have to email the company instead of access on the website

May 5, 2026
Shapellx logo

Reply from Shapellx

Hi Olivia,

We’re sorry to hear about the sizing inconsistency between items and the difficulties you’ve experienced with the return process. Please contact us at info@shapellx.com so we can review your order and assist you further.

Rated 3 out of 5 stars

I liked the great customer service but…

I liked the great customer service but the return process is a bit confusing

May 5, 2026
Shapellx logo

Reply from Shapellx

Hi Nia W 😊💖

Thank you for your feedback! We’re glad to hear you were happy with our customer service, and we also appreciate your note about the return process being a bit confusing. ✨

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 1 out of 5 stars
Shapellx logo

Reply from Shapellx

Hi Derek,

We’re sorry to hear you received the wrong size (XS instead of XL). Please contact us at info@shapellx.com so we can review your order and assist you further.

Rated 5 out of 5 stars
Shapellx logo

Reply from Shapellx

Hi Brenda Weisz 😊💖

Thank you for your feedback! We’re so happy to hear you got a great fit and that the item did the job for you. ✨🥰

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

My Needs Are Being Met with Shapellx!

Every time I turn around, Shapellx has another shape wear that I need. Shapellx has addressed all the problems ladies have had with previous shape wear, especially the zipper that goes from front to back for bathroom use. I also appreciate the surprise gift I received for $10. It fits very nicely. Thank you but I'm tired of spending money. I see two more things I need. Thank you.

May 5, 2026
Shapellx logo

Reply from Shapellx

Hi Andrea Jamison 😊💖

Thank you so much for your feedback! We’re glad to hear that Shapellx continues to meet your needs and that you appreciate the thoughtful design features and your surprise gift. We truly value your support and are happy the item fits nicely. ✨🥰

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

Rated 5 out of 5 stars

My daughter loves the fit !

April 4, 2026
Unprompted review
Shapellx logo

Reply from Shapellx

Hi Carly Powers 😊💖

Thank you for your feedback! We’re so happy to hear your daughter loves the fit and that it worked well for her. ✨🥰

We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks!

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