SharkHosting Reviews 188

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

They had an offer 3£ for 3 years hosting. I bought hosting in september 2020 using that offer, and now they want £8 pr year which I have to pay to get my site back online... Its the same thing... See more

Rated 5 out of 5 stars

This host is one of the best and cheapest one, I've ever saw.👍 Support/service is very fast, We're never face any problem like server down, bugs etc... I recommend SharkHosting to my friend, i ho... See more

Rated 5 out of 5 stars

I am Przemysław Kowalczyk (nick Karol Chum) from Poland. I have just become a server user on SHARKHOSTING. I will say quite, quite honestly: I am a computer scientist. I know hundreds of servers in th... See more

Company replied

Rated 5 out of 5 stars

Just finished with customer support live chat. Even in these difficult times you get though almost instanty. Great friendly helpful customer service, issues sorted quickly. Bouht websites through... See more

Company replied

Company details

  1. Web Hosting Company

Information provided by various external sources

SharkHosting is miles above the rest as an exceptional low cost UK web hosting company. We have years of leading experience with global businesses of all sizes and have built up an affluence of web hosting expertise that puts us way above other low cost web hosting companies. SharkHosting is a company that you can rely on for all of your web hosting needs. With 24 hour live chat & fast ticket support, and a money back guarantee, there is no reason not to sign up today! SharkHosting is part of NET87 Ltd which is based in London, UK and has been offering professional & reliable low cost web hosting since 2015. We offer everything you need to get your website up and running in minutes. Whether you are a private individual, blogger, self-employed or small business we are here to guide you every step of the way. You can choose Fast Unlimited SSD Web Hosting at just £5.00 a year, Host Multiple Websites from just £2.00 a month, Adult Hosting from £8.00 a year, Cloud Web Hosting from £6.00 a year & Domain Name Registration. We prefer to focus on these core services to offer the most outstanding service possible for an unbelievable price.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

188 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

A++ the best hosting you will use

These guys are great. Reasonably priced, always reliable, Chris is a great help if you have any problems or questions. You get so many features in the Cpanel you can use and if you require any help you just message them and they will sort it out. They even migrated our website for us from our old server. Definitely SharkHosting is the one

June 2, 2020
Unprompted review
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Reply from SharkHosting

We aim to be the main stream low cost hosting provider and it looks like we are there. Unfortunately not many know about us but in time that will change. Thank you for coming to us.

Rated 5 out of 5 stars

Hello People.

Hello, people, I am new to Sharkhosting, but so far they are very helpful, service is excellent, hosting panel is very easy to use, prices are fantastic I hope I stay with them a long time, I will be recommending all my customers to move over to Sharkhosting.

May 25, 2020
Unprompted review
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Reply from SharkHosting

Hi Robert, thank you for choosing SharkHosting. Glad to have you with us and for many years to come!

Rated 5 out of 5 stars

Sharkhosting is the best ever

Sharkhosting is the best ever, i have many sites with them, cheap prices, amazing service, wonderful and fast support

May 21, 2020
Unprompted review
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Reply from SharkHosting

Thanks! We work very hard to respond as fast as possible with simple and professional responses every time.

Rated 1 out of 5 stars

I'm really disappointed i really…

I'm really disappointed i really believe strongly that these 5 stars reviews are fake because its just not coincide with the bad experience iam having with Sharkhosting overloaded servers and losing host connexion frequently, i contacted the customer service ( Chris ) i must admit he answered quickly but seems that he takes the issue personally instead of professionally, you cannot say to your customer if you not happy go away find something else acting like that your company wont survive long trust me, i know Chris is the CEO and the Customer service and the engineer he is doing everything by himself he wont be able to manage this way for long , i really dont advise this Host you will regret it quickly
forgot to mention because i complained they shut down my website which is not fair at all

May 20, 2020
Unprompted review
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Reply from SharkHosting

Hi Jean,

Having had a look into this with the information provided in this review, we can see that the issue you had was resolved professionally and in a timely manner. However, we do note that your initial contact with us was surprising with comments along the lines of "Rubbish Host" before we had a chance to communicate or respond to you. Taking this into account, it does beg to differ whether this review is actually real itself? We also notice, that under your TrustPilot profile you do seem to have had a very unlucky experience with many different services? Therefore, we have notified TrustPilot of this review.

Please contact us at support@sharkhosting.co.uk if you need any further assistance.

Rated 5 out of 5 stars

Good Hosting Facilities at a Fair Price

Well, my needs are not great, I didn't need anything big or spectacular. But all the so-called free hosting services seemed to have too many limitations. I decided to go with a paid hosting service - and the cost of a SharkHosting account is less per YEAR than I had been paying each MONTH elsewhere.

So far, I've delved into a few of the facilities, tried installing and using various software such as Wordpress or a photo gallery, as well as configuring the DNS for my own domain. Everything seems to work pretty well

I wanted to use my domain with an external email provider (for encrypted email). The DNS settings did cause me a little trouble to begin with, but it is all set up and working just fine now.

One point which may be relevant to some. I'm in the UK and the server for my hosted site apparently is in Singapore. That is fine for my needs, no problem.

So far, I've not had to call on the support team - I like to figure things out for myself first - so can't comment on the support.

Overall, highly recommended, SharkHosting gives a great deal for very modest cost.

May 19, 2020
Unprompted review
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Reply from SharkHosting

Thank you for your time to write this review. We have servers in multiple locations to help with different requirements. We will continue to grow our network of servers to help serve the growing number of websites coming online daily.

Rated 5 out of 5 stars

Just finished with customer support…

Just finished with customer support live chat. Even in these difficult times you get though almost instanty. Great friendly helpful customer service, issues sorted quickly.

Bouht websites through ebay for insane prices just couldnt resist and expected it too be terrible for the price to be honest. But too my amazement been the complete polar opposite! The site and c panel is great very colourful and user friendly with a very easy clearly laid out c panel.Easy to find all your domains listed etc

Really can't go wrong with these guys, great experience so far. Will be having many domains hosted with them.

May 14, 2020
Unprompted review
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Reply from SharkHosting

Thank you for choosing us and glad you are happy with everything. Hope to keep on working with you in future.

Rated 5 out of 5 stars

Great experience

Sharkhosting is really fast, cPanel has lots of features and is dirt cheap! Highly recommended.

May 12, 2020
Unprompted review
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Reply from SharkHosting

That is exactly what we want to continue providing.

Rated 4 out of 5 stars

Good & helpful staff

Good & helpful staff , the best balance price & service .

May 8, 2020
Unprompted review
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Reply from SharkHosting

Always do our best for all clients with respect and courtesy working both ways.

Rated 5 out of 5 stars

Review SharkHosting Good

I would like to review and share my experience of European server hosting services, because I actually as a web admin like to move there, move here, either because of the location of the server, server provider, and because of the server specifications, but more often in Singapore and America. And currently finding and trying out European server hosting services.

I at their service also very often move the location of the server, even 2 of my services move their server locations just to feel the sensation even though it is actually troublesome for them, but they are very happy to help without being charged extra fees. But now I have found the right server.

Incidentally, I also attach the number of servers they manage, so many servers on Shared Hosting and Cloud Hosting, and some VPS, and Adult Hosting Services. Because the target of their company for small and medium businesses.

Only now I am giving a review of reviews about the SharkHosting company, after 8 months with European hosting services, SharkHosting is a self-service hosting server provider company based in London, UK and has been operating for more than 5 years, and they have a variety of server locations including United States of America, United Kingdom, Germany and Singapore means international connections with strategic locations.

Founded in 2015, Shark Hosting is a website hosting provider based in London. A relatively new company, Shark Hosting provides services to customers in more than 90 countries.

By having a variety of server locations and very affordable prices, before I didn't believe there was a hosting service that was so cheap like this. The price of Cloud Hosting is only around £ 15 for hosting a 3-year active period or $ 16-17 or around 200 thousand for the price of active hosting for the next 3 years with a very high quality server in my opinion because they state the server specifications on the page about on their official website .

I see their international connections are so good and abundant and they provide unlimited bandwidth, both in terms of speed of access time to first byte (TTFB) that is so fast even though the location in Germany, with so certainly speed up loading web pages and Google really likes websites that Server response is fast and not slow.

The site I am using the SharkHosting .co.uk service is https:// terbitfilm. com and https:// xxiku.com using Cloud Hosting services that I review using a server connection using Multi Location Server, Cluster, Cpanel, NginX Web Server, Redis, Bolt Cache, 9.54 TB SSD Disk, 9.54 TB Bandwidth, 2 GB RAM, PHP 7.4, Imunify360 Security, Etc.

Although their services are so cheap, their quality and service are so professional, supported by a fast, 24-hour online help service, either via online chat or sending tickets.

That's all my review. Thank you

satisfied with the SharkHosting (UK) service in London, England

May 7, 2020
Unprompted review
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Reply from SharkHosting

Thank you very much Andry, very informative.

Rated 5 out of 5 stars

Shark pilot is such an amazing company

Sharkhosting is such an amazing company. Also the staff are so helpful and courteous. And the price is unbelievably affordable for its good quality. Thank you Sharkhosting. Till next!

April 30, 2020
Unprompted review
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Reply from SharkHosting

Thanks Julius, we strive to provide the best service and quality product as the best price.

Rated 5 out of 5 stars

Very impressed

I've been with SharkHosting for one month and would absolutely recommend them. Everything has gone smoothly and I've had very quick replies to any issues raised. There's been no downtime on the server and overall I'm very impressed.

April 26, 2020
Unprompted review
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Reply from SharkHosting

No problem Quinn. Thank you for your review and glad to have you with us.

Rated 5 out of 5 stars

Great customer service and products

Im customer since 3 days ago, but all i can say is that this is a very good hosting. I was looking for a new host for my webshop, because my old webshop was really slow and i decided to look for a new hosting company. The prices are extreme low and the customer service is very fast in responding time. Keep up the good work.

April 25, 2020
Unprompted review
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Reply from SharkHosting

Thank you for taking the time to review us Dolf.

Rated 5 out of 5 stars

I personally am very happy with…

I personally am very happy with Sharkhosting, since first day i started with them i really enjoyed my time here. This i very good company for me as is affordable every month, regardin others bad reviews i just read on here, i can say that personally i don't think it's true, i have bombarded support team with many messages, and every time i got a quick response and help to resolve my issues, i am very content about Sharkhosting.co.uk i and i will recommend them to others, thank you so much for your service!

April 25, 2020
Unprompted review
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Reply from SharkHosting

We have made a lot of changes in the last year and hopefully for the better. Live chat is easily available anytime and our support tickets have extremely quick response times also. Thanks for choosing us.

Rated 4 out of 5 stars

Decent hosting, although has its share of problems

I have been with them for over two years and I appraise them as an AVERAGE hosting provider with a VERY GOOD price-value ratio. Here's why:

* Quick setup, as with most. You are not offered a technical subdomain; instead, you are asked to enter your actual domain name. If you enter it, it will stay pointed to the home directory and you won't be able to retarget it to a subdirectory of your choice. Advice: better enter a fake (nonexistent) domain when setting up your account (exept for 1-domain hosting plans, naturally).
* Actual hosting for virtually all of their new accounts since late 2018 is with Hetzner in GERMANY. It's fairly reliable, but don't expect great pings in the UK. Just average. You may want to use Cloudflare, via a cPanel plugin, or another caching CDN. [UPDATE: They have been rotating through different hosting providers in different countries, each time with little to no notice, and thus unexpected downtime until you realised you need to update DNS records. Highly unprofessional.]
* Support does exist (unlike with OVH for instance) and is fairly competent. Takes a couple of hours to get a reply, though.
* Sometimes, IP blocking kicks in, but searching for relevant entries in cPanel or Member Area will be in vain - such blocks don't seem to be recorded there. Just change your IP address or contact Support.
* Communication is BAD. They once decided to move servers overnight, which involved an IP change (this was when they moved to cheaper Hetzner from a much faster UK-based hosting). You would be naive to think they would notify you by email in advance. Unless you enabled website monitoring, you learned that your website was offline only when customers started calling you. And even then you needed to open a support ticket to learn about IP change.
* Same for other account problems. You don't get emails.

Summing up: Shark is definitely an option to consider for a non-demanding, non-mission-critical website. But if your needs are higher, there are more reliable (albeit more expensive) options out there.

April 11, 2020
Unprompted review
Rated 5 out of 5 stars

Price seems too good to be true but…

Price seems too good to be true but everything going great so far. 1 week in and Very impressed so hope it stays that way 😊.
Update: 1 month in now still everything great and no downtime from my knowledge. I've now brought another hosting package for another website

March 25, 2020
Unprompted review
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Reply from SharkHosting

Ethan, 1 week is a very small amount of time compared to how long we will be around. You will not be disappointed and hope to host your site(s) for many years to come. Thanks for your review.

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