2nd visit to the store, much better experience than first time around. Booking an appointment is a must and key to quality service and easy to do online. The assistant who served me was amazing and... See more
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ShoeMed – Where Comfort Meets Style Founded in 2011, ShoeMed was created for people who experience foot problems and struggle to find suitable, stylish footwear. For over a decade, we’ve proudly served customers from our high street store in the heart of Stratford-upon-Avon and through our highly rated website. At ShoeMed, we’re confident that once you shop with us, you won’t need to go anywhere else for your footwear needs. We specialise in fitting even the most challenging feet. Our carefully curated selection of brands ensures we can meet a wide variety of needs—from the cushioned comfort of Joya Shoes, to the stable rocker soles of Finn Comfort, and our latest addition, Orthofeet, offering hands-free footwear and multiple width options. No matter the shape, size, or specific issues with your feet, our expert team is here to help you find the perfect fit—without compromising on style.
Contact info
66 Henley Street, CV37 6PT, Stratford-upon-Avon, United Kingdom
- 01789299103
- infor@shoemed.co.uk
- shoemed.co.uk
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Service excellent
Service excellent, speedy delivery and goods highly satisfactory.
from start to finish the service was…
from start to finish the service was excellent.

Reply from ShoeMed Limited
Shoes exceeded my expectations
Shoes exceeded my expectations.
Very effienict and speedy ordering and delivery processes. Lovely handwritten note on my order thanking me. Very kind. Thank you.

Reply from ShoeMed Limited
My second order from Shoemed Limited in two years 
Thank you for these Shoes which came very quickly and I must say they are the most comfortable shoes I’ve ever worn. They were so good I ordered a second pair! 

Reply from ShoeMed Limited
Helpful member of staff who was able to…
Helpful member of staff who was able to offer me a skies that met my needs.

Reply from ShoeMed Limited
Don't use Parcel Force
Shoes are perfect and your company sent them very quickly. Unfortunately the same can't be said of Parcel Force who failed to deliver on original day and then also failed to deliver on requested day. I do now have my shoes and am delighted with them.

Reply from ShoeMed Limited
Excellent customer service
I ordered these shoes for my dad who has dementia and struggles with sore feet and adequate support. They are very soft and comfortable and well worth the cost but for me it was the customer service which stood out. I emailed with a query and received a very helpful response within two hours.

Reply from ShoeMed Limited

Reply from ShoeMed Limited
The lady that helped me was very…
The lady that helped me was very helpful
The experience was first class

Reply from ShoeMed Limited

Reply from ShoeMed Limited
Speedy delivery & returns
Speedy delivery & returns. I'm thrilled with my most recent purchase of Joya shoes, thank you. I shall certainly be recommending you!

Reply from ShoeMed Limited
purchased a pair of Joya Mens Moscow…
purchased a pair of Joya Mens Moscow Zip Black Shoes from ShoeMed for £176.58 (Order #SM39925). Given the premium price tag, you expect a high-quality product. Instead, the structural stitching completely failed, and the zipper tape has torn entirely away from the leather upper panel, making them unwearable.
Worse than the poor manufacturing is ShoeMed's non-existent customer service. I have reached out regarding the fault and the official manufacturing warranty, and they are completely ignoring my emails. Unacceptable behavior for an orthopedic footwear retailer. I will be initiating a credit card chargeback with my bank. Avoid this retailer if you expect any form of aftercare.
Lovely personal service
Lovely personal service. Rang me about an issue with my order and resolved over phone. Would definitely recommend
Swift delivery
This is a great company
This is a great company. It was recommended to me and I must say the products and customer service is superb. You can actually speak to a human by phone! Wonderful! Delivery was by the service requested and delivered spot on time. Highly recommended!
Lady was awesome
The lady in the grey tshirt was amazing ... could not have asked for a better service
Highly efficient ShoeMed
Finn shoes were promptly despatched. Unfortunately they did not fit - refund was immediately processed when the shoes arrived back at their shop.

Reply from ShoeMed Limited
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