ShopPopONLINE Reviews 21

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Fraudulent company that took my preorder and money. Repeatedly disregarded my attempts at requesting a refund for a purchase over $100. They then went out of business selling/listing their property of... See more

Rated 1 out of 5 stars

They never shipped an order after 9 months and promised me a refund in March 2022 and still have not sent it or replied to follow up emails. The same owner (Garret) of ShopPopOnline.com has opened st... See more

Rated 1 out of 5 stars

I made a pre-order online back in November and like others never received the product. Requested refund multiple times and once again never received a refund. They insisted if I canceled the order t... See more

Rated 1 out of 5 stars

You’ll never receive your items. I’m still waiting on Funko Pops going on 14 months. Preordered in August 2021 for December/January delivery. Once I noticed they were available at other stores, I rea... See more

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1.6

Bad

TrustScore 1.5 out of 5

21 reviews

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Rated 1 out of 5 stars

Don’t buy from SPO - big scam!

I pre-ordered from them in July 2020 and am still waiting for my items. I contacted them January 2022 to tell them to cancel the order and ask for a refund. They quickly replied back and said they would issue a full refund within 10 business days.

I waited a few weeks and never received the refund. I contacted them again and never received a response. I filed a complaint with the BBB and the case was closed today (03/09/2022) without a response from SPO.

March 9, 2022
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