The Shredding Company Reviews 460

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for their courteous, friendly, and professional demeanor, making interactions pleasant and efficient. The service is consistently described as excellent, with people highlighting the efficiency and ease of the entire process, from ordering to collection and destruction. Reviewers frequently mention prompt delivery of sacks, quick collection, and timely receipt of destruction certificates, often within 24 hours. However, some customers experienced minor issues with the ordering process, such as not receiving an initial acknowledgment of their order or payment. A few people also felt uncomfortable handing over items like hard drives directly to the driver, wishing they could be placed in a data sack.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and ease of use from... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, efficiency,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers reporting that items arrived on... See more

Order

Customers had positive experiences with the ordering process, often describing it as seamless and efficient... See more

Product

Clients share ambiguous opinions on the product, with some expressing satisfaction with the shredding bags... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All contact with them has been excellent. Via phone and email. The response has been immediate, courteous and friendly. The young man who collected from us was equally courteous, friendly and profe... See more

Rated 5 out of 5 stars

I was looking online for a company that would destroy some aged company accounts and numerous job files. I found numerous companies offered this but you had to go through the rigmaral of requesting a... See more

Rated 5 out of 5 stars

A pleasure to deal with - everybody is efficient and friendly. Easy to use website and ordering, with the bonus of being competitively priced. Used for a one-off job to clear old archive boxes - le... See more

Rated 5 out of 5 stars

In these days of data protection and working from home, a stress-free, affordable shredding solution is a godsend. No more lugging bags of paper around or going mad trying to find a far-flung industr... See more


Company details

  1. House Clearance Service
  2. Data Destruction Equipment Store

About The Shredding Company

Information provided by various external sources

The Shredding Company are a division of The Hill Company. The Hill Company’s core business is document management. We are a well–established dedicated records management company servicing the length and breadth of the UK. We remain family owned and run with that ethos. We are the largest privately owned records management company in the UK. The management team has a successful proven track record of many years’ standing of excellent service within the storage industry.

We can offer a pre-paid shredding sack service, collection services or hire services. We service nationwide too.


Contact info

4.9

Excellent

TrustScore 5 out of 5

460 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Reasonably priced and reassured

Reasonably priced, I used The Shredding Company just once: felt reassured my sensitive paperwork was safe from prying eyes during the collection and it's destruction.

April 16, 2024
Rated 5 out of 5 stars

1st time purchase

The shredding Company do what they say on the tin. After being disappointed and let down by other providers it was refreshing to deal with polite, helpful people who were only too willing to answer my questions; online and on the phone.
It is more expensive than others but it is worth it to get great service. Drop off and collection were not any problem. The driver was very polite and helpful. I would definitely use them again.

April 2, 2024
Rated 5 out of 5 stars

Brilliant Service!

Super-easy to order, lots of different options depending on the amount of documentation you have that needs destroying, quick collection and regular updates - brilliant!

April 3, 2024
Rated 5 out of 5 stars

Fast efficient service

Fast efficient service. Website could do with clearer description of what's on offer for box collection service. But generally v good!

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient and easy

Very easy to order. I needed to dispose of several years' worth of business papers, following my retirement. The bags are a good size - I ordered 6. Prompt collection of the bags for disposal - I contacted the company on Friday and received a quick reply confirming collection the following Monday. The guy collecting was very friendly. Very efficient service throughout. I will use them again

March 25, 2024
Rated 5 out of 5 stars

Great service

Great service

I needed old business materials shredding - found The Hill Company online. They talked me through the process and it took just a few days to get the sacks to me, fill them and arrange collection. So all round excellence.

March 8, 2024
Rated 5 out of 5 stars

Excellent service

I have used this company to get rid of confidential documents and the service was excellent. I was impressed from the beginning when I initially had problems booking my order. They replied quickly telling me what to do. They picked up my sacks on the date given and during the time slot.They have also collected my unused sacks and refunded me. I would recommend to family and friends.

February 23, 2024

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