Ordery 2430523 What a terrible company to deal with my 17-year-old daughter encountered no communication skinnydips . She was promised a refund 3 to 5 day after return process for her purchase, yet... See more
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Holy cow! I've been searching for amazing sugar free keto friendly sauce for so long, and _everything_ I've tried is just perfection after perfection. Please don't change anything - your flavour a... See more
Company replied
I've made two orders with Skinnydips now and both times they have messed up! HOWEVER, after emailing them, they have apologised and rectified the mistakes immediately. I think some of the staff could... See more
Company replied
Worst experience ever. Used a number of times before always been good, but not this time. Over £100 of crisps intended as fun gifts in 6 x 24 bag cases were ordered. What was sent, was 144 bags of cri... See more
Company details
- Food Products Supplier
- Confectionery
- Fitness and Nutrition Service
- Health and Beauty Shop
- Supermarket
- Vitamin and Supplements Store
Written by the company
SkinnyDips provide all your Favourite Low Calorie brands under one roof. From a range of low calories snacks, pasta, rice, drinks, sauces, syrups and many more great tasting products it really is the go to store for all thing ' Skinny '. Free Delivery on all orders over £30. Interest Free Payments available with Klarna. All the Flavour, None of the Guilt.
Contact info
61 Lichfield Street, WS4 2BX, Walsall, United Kingdom
- 0330 088 6654
- info@skinnydips.co.uk
- skinnydips.co.uk
3.4
Average
488 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from SkinnyDips
Hi Donna,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
I cannot write a review as I am on…
I cannot write a review as I am on holidays and haven’t used them yet
July 19, 2022
Order didn’t arrive
Order didn’t arrive, when I contacted skinny dips they said they would resend my order and then that didn’t arrive either
July 19, 2022
Reply from SkinnyDips
Hi Jessica,
I am very sorry to hear that you did not receive a good service from us. I believe the customer service team have been in contact with you to resolve the issue.
I hope the issue gets resolved, although if you have any further issues please feel free to contact us:
Email: info@skinnydips.co.uk
Tel: 0330 088 6654
Thank you
I didn't receive my order
I didn't receive my order, have emailed customer service to resolve this and have been completely ignored. Waste of money?
July 19, 2022
Reply from SkinnyDips
Hi Brodie,
I am very sorry to hear that you did not receive a good service from us. I believe the customer service team have been in contact with you to resolve the issue.
I hope the issue gets resolved, although if you have any further issues please feel free to contact us:
Email: info@skinnydips.co.uk
Tel: 0330 088 6654
Order process is good and a speedy…
Order process is good and a speedy delivery . Only tried the rice which sadly I wasn’t too impressed by, it was watery and flavourless.
July 18, 2022
Reply from SkinnyDips
Hi Suzanne,
Thank you for your kind review. Although you did not enjoy the rice we hope you try our other products, we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
Need longer best before dates
Quite happy with my order apart from the skinny crunch packets had a very short use by date on.All 5 packs had only ten days left to use by.
July 18, 2022
Reply from SkinnyDips
Hi Diana,
We are sorry you received short dated products. please contact our customer service team or the phone number below so we can find a solution.
Email: info@skinnydips.co.uk
Tel: 0330 088 6654
Thank you
Great products.
July 18, 2022
Reply from SkinnyDips
Hi Sam,
Thank you for your kind review. We are glad like your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
Great site
Great products at affordable prices love the choice definitely worth it will buy again so much choice
July 18, 2022
Reply from SkinnyDips
Hi Adrienne,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
Lovely coffee flavoured shakes but…
Lovely coffee flavoured shakes but delivery was a bit slow
July 17, 2022
Reply from SkinnyDips
Hi Alison,
We aim to send all orders out as soon as possible and make sure they arrive to the customer on time. However when the parcel leaves our warehouse it is put on a 24hr- 48hr delivery service and left in the responsibility of the courier provider. We also give customers full tracking details to keep them updated on their order. We continually monitor our delivery service/providers to help improve going forward.
We are glad you still enjoyed your products and hope to see you shop with us again.
Kind regards
Skinnydips
great service
have been buying from skinny Dips for a number of months and can not fault their service. products i buy are always great.
July 17, 2022
Reply from SkinnyDips
Hi Gail,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
Reply from SkinnyDips
Hi Emma,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
Lite strawberries and cream protein shakes
Yuck- tasted synthetic and like plastic- couldn’t even drink one. Waste of money so threw away
July 16, 2022
Reply from SkinnyDips
Hi Sarah,
We are sorry to hear that you didn't like the UFIT drink you ordered. As you know taste is preferential so maybe that drink just wasn't for you. We would highly recommend you try another flavor shake as they are extremely popular and some of the top selling shakes in the UK.
If you have any other concerns please feel free to contact us via:
Email: info@skinnydips.co.uk
Tel: 0330 088 6654
Thank you
Good service and products
I received my order in the time stated and everything was long dated. Prior to receiving it I did have to contact customer services with a query and they responded within 24 hours. Very pleased with the products and service. Free gift was a nice touch too.
July 16, 2022
Reply from SkinnyDips
Hi Lesley,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
Reply from SkinnyDips
Hi Trish,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Ajay
Lack of communication…was waiting over…
Lack of communication…was waiting over 2 weeks for my delivery with no explanation until I contacted them
July 16, 2022
Reply from SkinnyDips
Hi Kirsty,
We aim to send all orders out as soon as possible and make sure they arrive to the customer on time. However when the parcel leaves our warehouse it is put on a 24hr- 48hr delivery service and left in the responsibility of the courier provider. We also give customers full tracking details to keep them updated on their order. We continually monitor our delivery service/providers to help improve going forward.
We are sorry for the inconvenience with your order and we hope to see you shop with us again.
Kind regards
Skinnydips
Reply from SkinnyDips
Hi Matt,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Ajay
Need to actually look at orders and emails
Missing item in delivery....sent email but just got tracking number from them so obviously didn't even read it. Sent another email again saying It had been delivered hence I know item is missing...now waiting on refund that probably has not been actioned as no sign of it.
July 16, 2022
Reply from SkinnyDips
Hi Bob,
I am very sorry to hear that you did not receive a good service from us. I believe the customer service team have been in contact with you to resolve the issue.
I hope the issue gets resolved, although if you have any further issues please feel free to contact us:
Email: info@skinnydips.co.uk
Tel: 0330 088 6654
Thank you
5☆☆☆☆☆
Great delivery and I also received a free gift which was a nice surprise. Website was very easy to use and excellent prices.
July 16, 2022
Reply from SkinnyDips
Hi Denise,
Thank you for your kind review. We hope you enjoy your products and we look forward to seeing you shop with us in the future.
Kind Regards
Skinnydips
Products and prices are awesome but…
Products and prices are awesome but delivery now takes longer since switching to yodel.
July 16, 2022
Reply from SkinnyDips
Hi Kelly,
We aim to send all orders out as soon as possible and make sure they arrive to the customer on time. However when the parcel leaves our warehouse it is put on a 24hr- 48hr delivery service and left in the responsibility of the courier provider. We also give customers full tracking details to keep them updated on their order. We continually monitor our delivery service/providers to help improve going forward.
We are glad you still enjoyed your products and hope to see you shop with us again.
Kind regards
Skinnydips
Reply from SkinnyDips
Hi Ben,
We aim to send all orders out as soon as possible and make sure they arrive to the customer on time. However when the parcel leaves our warehouse it is put on a 24hr- 48hr delivery service and left in the responsibility of the courier provider. We also give customers full tracking details to keep them updated on their order. We continually monitor our delivery service/providers to help improve going forward.
We are sorry for the inconvenience with your order and we hope to see you shop with us again.
Kind regards
Skinnydips
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