Smart EV Reviews 31

Very reliable and high level of communication. Charger works well and fitted it good time

They took care of everything from start to finish. The engineers who attended were knowledgeable and very professional.

Great experience from start to finish. Donna is excellent, on it and makes sure everything runs smoothly . The fitting team were also very professional ! excellent customer service and communications throughout. Would highly recommend.

Recommend this company for EV car charger installation. From the initial contact with Donna Rothwell through to the installation of the charger, the service has been excellent and stress free. Donna guided me through the process and is always prompt in communications. The two people who installed the charger at my home were pleasant and have done a tidy job. Highly recommend.

The whole process from ringing in the request to the 2 Engineers working 4 hours in freezing conditions (and still smiling) was perfect. Should say ours was a complicated install with a garage 40 meters from the meter!

Professional from start to finish. Very prompt service as I had purchased the car only the day before (snap decision) and the fitting was arranged for the same week (Andersen are built to order, so pleased with the turn around).
The Andersen charger is nice and compact and functions as expected.
Alistair was very professional throughout (he even hoovered under my stairs where the consumer unit is fitted).
Would recommend Smart EV.

I had my EV charger fitted this week and the whole process from start to finish couldn’t have been more straightforward. Donna was brilliant — she took the time to talk through all the charger options and clearly explained the differences, which made choosing the right one really easy.

Getting a quote was simple and all done through my phone. The team even helped me book an installation date before I had my car delivery confirmed, and were completely flexible in moving it once I had the final delivery date.

I was kept fully updated with delivery and installation times, and the electricians on the day were fantastic. They talked me through what they were doing, made sure everything was set up properly, and helped me get the app installed and working before they left.

Very impressed with the service — highly recommended.

Great speedy service, good timekeeping and efficient service.

This is a very professional company! Our initial call with Donna set the standard as she was very knowledgeable and able to answer all of our questions with no problems whatsoever. Installation was arranged to happen within just a few days which was brilliant for us. The weather on the installation day was awful but the engineers weren't daunted and did a first class job and kept us informed and updated as to how things were going. They were keen that the installation would be ideal for our requirements. The system has been operational for well over a month and works perfectly. We are delighted with the job and have no problem whatsoever in recommending this company .

Advised well where the charger is best placed. Neat and tidy job. Thank you.

Donna, in the office, provided great customer service both on the phone and by email, ensuring any problems or questions were solved quickly and with minimal of fuss. The engineer's who came to provide me with my car charger, were kind, courteous, and tidy.
My overall experience was a good one and I would recommend

From Start to Finish truly professional service.
Started with a Voicemail I'd left over the weekend, Donna Tel me 9.00am Monday and started the process, received the Quotation which was more than satisfactory as mine wasn't quite straight forward but nothing fazed them.
Alistair completed the Installation in just over half a day, perfect neat job.
Very very happy I would have no hesitation in recommending Smart EV.
Thank you very much.

Contacted Smart EV to enquire about installation of a EV charger
In the first instance Donna was my first contact she did all the work and arranged for someone to come out to survey the site after this they came back to me with a cost and recommended best charger for me. Price was very competitive engineer came out and did the work one week after very clean and tidy job would definitely recommend Smart EV to anyone looking for installation.

Thanks Smart EV. Super smooth experience. The charger is working like a dream.

From start to finish, my experience with Smart EV was exceptional. The office team responded promptly to arrange a quote, and the digital form provided was clear and user-friendly. When I needed amendments to the quote, they were handled swiftly. The installation was scheduled to fit my availability, and the team arrived on time. They completed a very clean installation and were extremely helpful in explaining the setup and use of the Andersen EV charger. Fantastic job! I would highly recommend Smart EV.

Great company, we have had an Anderson Ev charger installed and the logistics of fitting it at our house aren’t easy but they did a really neat job and managed to conceal the cables. Very helpful and reliable.

Quick install. Great job. Nice and tidy work on a difficult installation.
Company was very helpful answering my questions before I ordered. Installer was ever helpful and professional.

A fantastic service from start to finish. Everything was so smooth and easy to follow from the initial survey to installation and completion. A first class service would highly recommend this company

A very easy process with great communication. Always friendly and knowledgeable. The team onsite were exceptional. And always sympathetic to the fact it was our house. Really happy

Very smooth process from start to finish. Installation completed quickly. Staff very friendly. Would definitely recommend