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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers had a great experience with this company. Customers are really happy with the company's social media services, consistently praising the staff for their professionalism and helpfulness. Many people highlight the exceptional customer service, noting quick response times and efficient support. However, some customers also noted issues with communication, mentioning unresponsiveness from customer support. A few other people also felt that the service did not deliver the promised results, with some experiencing a loss of followers or not receiving the service they paid for.

What people talk about most

Social media

Reviewers highlight positive aspects of social media growth services. Many customers praise the acquisition... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Service

Users describe positive interactions with service. Many reviewers praise the team as lovely, professional,... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers highlight the transparency,... See more

Response time

Customers had positive experiences with response times. Many reviewers praise the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⸻ I had a great experience working with SocialBoost. My manager, Nora, was always polite and professional. The team promoted my Instagram page carefully and responsibly. At some point, I no long... See more

Company replied

Rated 5 out of 5 stars

We've been working with Social Boost on our Instagram for just over a week and the results have been fantastic. We've seen real growth with genuine, high-quality followers. Tessa has been professional... See more

Company replied

Rated 5 out of 5 stars

Working with Tessa and her team over the past few months has been great, they are very good at communicating and have great strategies in place that they can adjust as necessary. We adjusted strategy... See more

Company replied

Rated 5 out of 5 stars

The customer service for Social boost is the best experience I’ve had in a looong time. They reply so quickly, not bots or Ai responses which I LOVE & appreciate in this day and age and they are soo... See more

Company replied


Company details

  1. Social Media Agency
  2. Business and IT Consulting Agency
  3. Design Agency
  4. Marketing Agency
  5. Online Marketing Agency

Written by the company

We help brands and Influencers to grow real, engaged Instagram followers by engaging with their target audience by hand. Our Organic Instagram growth technique is a safe, reliable and effective way to grow your Instagram account in 2022. No bots, no fakes, just real followers who love your content. \We offer 24/7 Livechat, Email and Telephone support. Also work with your own dedicated Campaign Manager on our Premium and Turbocharged Plans. If you're interested in growing your Instagram account or have any questions for our team, please reach out. We look forward to hearing from you!


Contact info

4.1

Great

TrustScore 4 out of 5

374 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Quality results and organic followers

At first, I was hesitant to join, but I was pleasantly surprised by the level of support received. They managed to increase my number of organic followers by 800 within two months, and they also helped me establish valuable connections within my industry. I strongly recommend their services. I am grateful to Nora for her contributions to my business. Thanks to her, I can now confidently say that my business is headed in the right direction.
Thank you.

June 30, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Ryan,

Thank you for sharing your amazing experience.

Your kind words about Nora and our team's efforts are truly appreciated ❤️
Growing 800 followers is an awesome result, and we hope your business account continues to get thousands more followers soon.

We look forward to achieving many more milestones together!

Lucy

Rated 1 out of 5 stars

Worst service EVER!

Worst service EVER!

Time and time again for months on end I repeatedly asked for them to carry out tasks for me and month after month time after time they ignored or didn’t carry out the things I asked for!

Stay away from this service…

Mike is a good guy the rest are useless!

August 2, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Liam,

I'm so sorry to hear about this 😞

I double-checked with my team, and it seems like the Instagram app itself had some technical issues. The "unfollow" actions we performed were not reflected in the numbers.

However, I'd like to assure you that our team was doing everything possible to carry out your requests. We are always very transparent and genuinely care about our clients' interests.

We still very much appreciate your feedback and will make sure to use this experience to improve our service.

Thanks for your honest review.

Lucy ❤️

Rated 3 out of 5 stars

Slow growth. Great Customer Service

I've had this service for 2 months now.

The first month was slow. I get why as its a new account starting with 0 followers but I very quickly made many post. Post 3 times a week and stories daily. So the first month I got 220 followers. Within the 2 week of the service my account did get banned as Instagram picked up they were using the follow unfollow method so they had to slowly ramp it back up.

Now month 2 they ramped it back up and I've gone from 220 followers to 463 followers. I'd like to note I was promised 300 - 1500 at a minimum monthly from them and I'm not hitting that which I find extremely frustrating.

I will say their customer service is off the charts. they respond fairly quickly.
And all the followers are real from what I can tell. My post get likes, my stories get viewed and liked as well.

I'll update this review as I plan to give them one more month but so far it's been terribly slow growth. I've told them they can follow up to 3000 people at a time and the most they've done is 781.

July 24, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Jonathan,

Thanks for taking the time to write this review ❤️

We appreciate your feedback and understanding during the initial slow growth phase.

I'm sorry to hear about the temporary ban, but I'd like to assure you that our team is doing everything to get your account back on track. I've passed your feedback to them, and your campaign manager will reach out to you ASAP.

Please let us know if there is anything else we can do for you.

Looking forward to your response.

Lucy

Rated 1 out of 5 stars

Scam company

Scam company, I have been using this service for two weeks now. I will write my honest opinion here, the first week is okay, there are engagements, but I was skeptical about my followers, they seems very spammy because almost every follower I got has much more following than followers. BUT I still think let keep trying and see what is going on in the second week. The second week there is nothing happening, for the whole week I have got maybe less than 30 engagements. There are days that there is no activities AT ALL. They promise on their ads, everyday there will be engagements but it is a LIE !!!! With the little engagement they do for you, you can basically do it yourself. I kept emailing my account manager asking for a refund and she is not answering. I think this company is just pretend to work at the begining and cash in your money and then GO AFTER ANOTHER PERSON TO SCAM. Plus they dont have paypal service, you have to use your credit card to pay. There is no data analyses where you can see your data or engagement each day about the account, all depends on your so called "account manager" which i believe just a sales person saying all the cheerful good words. Be careful, dont use it! If you really want to expand your brand, there is no other short cut, I have learned the hard way. And PLEASE SOCAIL BOOST GIVE MY MONEY BACK!!!!!!

July 24, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Anthony,

I'm sorry to hear about your experience with us ❤️

I double-checked the information with my team, and it seems like our team was actively performing actions on your account.

We appreciate you for sharing your thoughts and would love to turn this experience around for you ASAP.

As for the followers, we always strive for authenticity, but we totally understand your concern. Sometimes, it takes a little time to find the perfect audience.

We'll be looking forward to hearing back from you!

Lucy

Rated 5 out of 5 stars

Great service.

Great service.
It’s not that easy to find a company the really does what their advertising says.
Social boost does it and the people I had the chance to get in contact with have always been amazing and super professional.
Strongly recommended

July 20, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Kim,

Thanks for the sweet words.

Happy to hear you've found our company and had a chance to start growing your followers with the help of our team. Your recommendation means the world to us!

Please feel free to let us know if you ever need anything.

Lucy ❤️

Rated 4 out of 5 stars

Tessa is v respnsive and accessible

Tessa is v respnsive and accessible. She offers solutions for me to match my needs.

June 15, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Michell,

Thanks for writing this review.

We really appreciate you taking the time to highlight Tessa's professionalism. She really is a superstar in our company, and I'm glad she was able to offer you the solutions you needed.

Please let us know if there is anything we need to improve.

Have a wonderful day!

Lucy ❤️

Rated 5 out of 5 stars

Great people and company!

great people, everything worked as expected, will defo be back to use them again. Gain around 3k followers in around 6 months

June 27, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Nik,

Wow, that's wonderful 🎉

It's great to know that you gained around 3k followers in just 6 months. Happy to be part of your Instagram growth journey and really appreciate you taking the time to write this review.

Have a great day!

Lucy ❤️

Rated 5 out of 5 stars

A reliable site for Instagram growth

A reliable site which delivers what they promise, you will see your Instagram grow, maybe not over night, but slowly, though steadily, the team knows what they are doing. The support is instant and great. Highly recommended.

June 27, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Leila,

Thanks so much for writing such a glowing review 😊

We appreciate your honesty and love seeing the steady growth results on your account. I'll make sure to pass your feedback to my team. Meanwhile, feel free to reach out if you have any questions.

Have a wonderful day!

Lucy ❤️

Rated 5 out of 5 stars

Tessa and the team were amazing

Tessa and the team were amazing! Always responsive to my requests and grew my following more than I expected. Will definitely hire again in the future.

June 21, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Ellen,

Thanks for writing such a glowing review!

So glad that you enjoyed working with our team and thought Tessa was amazing. We'd love to see you back and help you grow even more followers.

Lucy ❤️

Rated 5 out of 5 stars

so far this company has done everything…

so far this company has done everything to assist me and have worked with me in a timely manner.

June 14, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi there,

Thanks for taking the time to write this review.

Timely service and high-quality communication are what we stand for, and I'm really glad you're receiving that from us. Hope to grow thousands of Instagram followers together.

Have a wonderful day!

Lucy ❤️

Rated 5 out of 5 stars

I've been with Social-Boost the last…

I've been with Social-Boost the last two years. I'm very pleased with results. Skyler my campaign manager is incredible and always goes above & beyond to get a better understanding of what's the needs of my campaign. Account is growing very organically and the most important engaging with audience which brings visibility. Highly recommended!!!

June 14, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Plousia,

Thanks for writing such an awesome review of our service.

Skyler has really been a rockstar ever since she started working with us, and I'm glad to hear you're receiving the attention you deserve.

Hope to see you grow even more followers with us.

Lucy ❤️

Rated 5 out of 5 stars

Great service

Great service , I gained over a thousand followers in a short period and I enjoyed the video calls I had with the lady looking after me. I also learned some good tips as well.

June 14, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Paul,

Wow, so happy that you've gained a thousand followers with us. We really love to be part of your Instagram growth journey. Feel free to book video calls with us anytime.

Really appreciate you for writing this review.

Have a wonderful day!

Lucy ❤️

Rated 5 out of 5 stars

Grace is a deadset champion

Grace is a deadset champion. There service and communication is excellent.

June 14, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Jason,

Thanks for the 5-star ratings!

So glad to hear you're enjoying our service and communication with Grace. She's definitely a champion, and will gladly let her know about your feedback.

Please let us know if there is anything else.

Lucy ❤️

Rated 5 out of 5 stars

Social Boost works!

I was happy with how Social boost team worked and their work was reflected in the number of new followers on my account which is why I signed up in a first place

June 5, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Jake,

Thanks for writing this 5-star review.

SO thrilled to hear that we helped you grow new Instagram followers. After all, that's what we do here (just like you said).

Please let us know if there is anything else.

Lucy ❤️

Rated 5 out of 5 stars

Highly recommend Social boost :)

Highly recommend Social boost if you are looking for a dedicated team to help manage and grow your socials. Amy has been super helpful and understanding with what I was aiming for. She helped me grow my account for the past 8 months. Thank you for helping me grow my account :)

June 4, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi there,

Thanks for giving us such fantastic feedback.

It's exciting to know that our team was able to help you manage your Instagram growth. Amy is truly the best and I'll make sure she hears about your review.

Have a wonderful day!

Lucy ❤️

Rated 1 out of 5 stars

I DO NOT RECOMMEND

I DO NOT RECOMMEND. I started the service on a bad foot already, when they logged in from various locations using VPN, making Instagram flag my account. After 30 days and continuous email exchanges with them, they contributed less than 2% to a follower increase. I was running a giveaway at the same time while working with them, and most of the followers came from those giveaways. I was insisting that I am closely monitoring the number of followers/following was done each day, and I took screenshots to share that they weren't working on my account at all. They are a complete fraud, and even if the account manager was responsive and very diplomatic in handling the situation, it felt like a huge waste of time and money. They offered an extra week for free to make up for the lack of results and professionalism, which unfortunately, I had to deny it as it costs me time to wait for them to do their job. I am working with a freelancer now and I gained more followers in 4 days than I gained with them in one month (which I don't think they were more than 15-20 followers).

Save yourself the money, and more importantly the time, by not working with them.

May 27, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Luana,

I'm really sorry to hear about your experience with our team ❤️

Just wanted to let you know that this was the first thing I investigated with my team early this morning. I requested screenshots of daily actions and asked for a monthly growth update.

Would you mind chatting with us on Livechat to get more info?

Sometimes when you follow someone on Instagram, they need to approve your request before the Following count changes on your profile. We follow private accounts as well as public and I think this might have been one of the issues.

We'd really love to turn this experience around for you or show you how we really work. Please reach out to us as soon as you're available.

Lucy

Rated 5 out of 5 stars

Excellent customer service and response…

Excellent customer service and response time. Enthusiastic people ready to assist.

May 30, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi there,

Wow! Thanks for the 5-star review 😍

I'm glad you enjoy working with our enthusiastic team. I'll make sure to let them know your feedback. Looking forward to growing thousands of Instagram followers together.

Have a great day!

Lucy ❤️

Rated 5 out of 5 stars

Thank you so much for your support and…

Thank you so much for your support and help with this growth service. It helped me reach my goals!

May 26, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Ankiet,

It's nice to know that our top-notch service has helped you reach your goals. We really appreciate you for writing this review and want to let you know we're always here if you need help growing more Instagram followers.

Have a great day!

Lucy ❤️

Rated 5 out of 5 stars

Great company to work with

The customer support has been excellent from day one. They really understand Instagram and social media generally, and the followers I have generated are real people who have bought from our store.

May 25, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Patrick,

Thanks so much for leaving this review!

We're so thrilled to hear that your followers have made some purchases at your store. That's fantastic! We appreciate you taking the time to share your positive experience.

Feel free to reach out anytime.

Lucy ❤️

Rated 4 out of 5 stars

Tessa made a great job

Tessa made a great job, she was really attentive to answer our questions.

May 24, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Laura,

Thanks for taking the time to write this review.

We're thrilled to hear about your experience with Social Boost.

I'll make sure to pass your comments to Tessa, too 😊

Lucy ❤️

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