Social Supermarket Reviews 76

TrustScore 3.5 out of 5

3.3

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Rated 2 out of 5 stars

Over £11.00 to deliver 3 small items, delivery was nearly as expensive as the products absolute rip off

Rated 1 out of 5 stars

Order item before Christmas never arrived. After asking what happened with my order they said new one will be sent. Few days after they receive email saying my item is out of stock definitely terri... See more

Company replied

Rated 5 out of 5 stars

Great products & service. Wonderful experience end to end, from the brilliant products to the service. We are really pleased with our Toast Beers & Harry Specter Chocolates. Arrived on time & with e... See more

Company replied

Rated 5 out of 5 stars

Very good stuff. The real value isn't always obvious with some products such as the shampoos until you use them in comparison to other apparently cheaper, but poorer value, products. The beers are wi... See more

Company replied

Company details

  1. Restaurants & Bars

Information provided by various external sources

Social Supermarket is changing how people shop online, by making it easy to find and buy products with a positive social impact.


Contact info

3.3

Average

TrustScore 3.5 out of 5

76 reviews

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Rated 5 out of 5 stars

Been laptop case in green

Really lovely and beautifully presented and arrived in a couple of days

June 3, 2020
Unprompted review
Social Supermarket logo

Reply from Social Supermarket

Hi Catherine, thank you for you feedback. We love these laptop cases and we are so glad you liked them too. Look forward to welcoming you back soon.

Rated 5 out of 5 stars

Quick delivery

May 29, 2020
Unprompted review
Social Supermarket logo

Reply from Social Supermarket

Hi Nigel, thank you for your feedback. So pleased your items arrived quickly.

Rated 5 out of 5 stars

Fantastic birthday presents for my…

Fantastic birthday presents for my friends, they were all very happy

May 28, 2020
Unprompted review
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Reply from Social Supermarket

Hi Melissa, thanks for much for your kind feedback. We are so pleased you friends were happy with their presents. Look forward to welcoming you back soon!

Rated 5 out of 5 stars

Very good products and excellent…

Very good products and excellent service.

May 24, 2020
Unprompted review
Social Supermarket logo

Reply from Social Supermarket

Hi Sue, thank you again for your kind words. So pleased we are continuing to meet you expectations and look forward to welcoming you back soon.

Rated 5 out of 5 stars

speedy delivery of some wonderfully…

speedy delivery of some wonderfully soft leggings and ethnically sourced. Win win. Now I want shorts, shirts, socks.... so hope to see more and more on the Social supermarket

May 18, 2020
Unprompted review
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Reply from Social Supermarket

Hi Camilla, great to hear you enjoyed the leggings purchased on Social Supermarket. We are constantly look to expand our range so please do check back regularly. Thanks again!

Rated 5 out of 5 stars

5* Fantastic!

Wow! What an excellent website with some great brands on it, all of which are doing their bit to make the world a better place. Fantastic Customer Support aswell!

May 14, 2020
Unprompted review
Social Supermarket logo

Reply from Social Supermarket

Hi Jennifer, thank you for your kind words. We are so pleased we met your expectations and you enjoyed shopping with us. We are constantly updating our selection of brands and products so do check back soon. Thanks again!

Rated 5 out of 5 stars

Great products & service

Great products & service.
Wonderful experience end to end, from the brilliant products to the service. We are really pleased with our Toast Beers & Harry Specter Chocolates. Arrived on time & with excellent customer service when I asked about my chocolates, which came separately! Beers almost running out so will order again!

May 5, 2020
Unprompted review
Social Supermarket logo

Reply from Social Supermarket

Hi James, so pleased you enjoyed the toast beers and chocolates. Look forward to welcoming you back soon.

Rated 5 out of 5 stars

Excellent selection and great service

April 30, 2020
Unprompted review
Social Supermarket logo

Reply from Social Supermarket

Hi Lynn, thank you for your kind feedback. We are constantly looking to update our selection of social enterprise products so please do come back soon. Thanks again.

Rated 5 out of 5 stars

Excellent service

I received an excellent and speedy service and am happy with my purchase.

April 28, 2020
Unprompted review
Social Supermarket logo

Reply from Social Supermarket

Hi Sharon, so pleased to hear you are happy with your purchase and your items arrived quickly. Look forward to welcoming you back soon.

Rated 3 out of 5 stars

Easter Eggspectations

The quality of the chocolate purchased was out of this world and I will purchase again. Logistics a bit of a challenge at this time so delivery was late but options were given to refund. Order deadline was a bit out really. One to consider for next time so as to meet customer expectations. Will still shop again though.

April 19, 2020
Unprompted review
Social Supermarket logo

Reply from Social Supermarket

Hi Rachel, many thanks for your feedback and we are glad you enjoyed the chocolate. Our apologies about the issues on logistics and we will review our order deadlines to ensure these better meet customer expectations. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Excellent

Easy to purchase and fast delivery. Good choice of products too!

April 18, 2020
Unprompted review
Social Supermarket logo

Reply from Social Supermarket

Hi Jenny, thanks very much for the feedback. We are always expanding our range of products so we look forward to seeing you again soon.

Rated 5 out of 5 stars

great products, great projects and fast delivery!

great products, great projects and fast delivery. also minimal packaging which was great!!!

April 17, 2020
Unprompted review
Social Supermarket logo

Reply from Social Supermarket

Hi Emma, so pleased you enjoyed the website and our wonderful social enterprise products. Look forward to seeing you again soon.

Rated 5 out of 5 stars

This is a great site

This is a great site, (the only downside from my point of view is the lack of stock for some products I wanted to buy) - no doubt this is down to the current global crisis. Otherwise great service and being able to buy goods with a social impact from one place is such a plus!

April 15, 2020
Unprompted review
Social Supermarket logo

Reply from Social Supermarket

Thanks very much for the feedback! Apologies that some products were out of stock but the current situation means new stock is taking longer than usual. We look forward to welcoming you back soon.

Rated 5 out of 5 stars

Excellent service

Excellent service. I bought Harry Spectre Chocolates as a gift. They were very well received. I‘be had them myself before and they’re delicious.

April 12, 2020
Unprompted review
Social Supermarket logo

Reply from Social Supermarket

Thanks very much for the feedback Adele! We love Harry Specters too.

Rated 5 out of 5 stars

Covid

I ordered some chocolate for easter - unfortunately because of the delays in postage with covid it wasn’t going to get there in time so they let me know quickly and gave me the option to cancel and get a speedy refund. Really appreciated it and would definitely shop with them again.

April 12, 2020
Unprompted review
Social Supermarket logo

Reply from Social Supermarket

Hi Hannah, thank you for the review. So sorry we couldn't fulfil your order this time and look forward to welcoming you back soon.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, and a wonderful range of creative products.

March 20, 2020
Unprompted review
Social Supermarket logo

Reply from Social Supermarket

Many thanks for your feedback Elana. So pleased you love our range of products.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, great products

March 5, 2020
Unprompted review
Social Supermarket logo

Reply from Social Supermarket

Thank you for your review Andrea. So pleased to hear you like the products!

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