The people at the company responded quickly to my questions, gave me good advice and was helpful in choosing the right product. The product already arrived and seems of high quality. Currently I have... See more
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Review summary
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The order process went smoothly even after we changed our minds on the model we wanted. The staff at Solenco were very friendly and helpful assisting us to make the additional payment. The unit was di... See more
I purchased the Arete 2 and have never been happier. Energy consumption is very low and it is easy to empty. Being a Smart device it has afforded the ability to pre-program a schedule and runs perfect... See more
I bought the Solenco 5L Low Energy Dehumidifier for my husband after a particularly rainy season turned his office into something between a sauna and a swamp. It got so humid that even important doc... See more
Company details
- #2 of 6 best companies in Appliance Store
Written by the company
Solenco is a leading provider of award-winning home air treatment solutions, dedicated to enhancing indoor air quality and promoting healthier living environments. Our extensive product range includes top-quality dehumidifiers, air purifiers, evaporative coolers, robot vacuum cleaners, and fans, all designed to meet the diverse needs of our customers in the UK and South Africa. At Solenco, we are committed to sustainability and energy efficiency. Our products are designed to be eco-friendly and cost-effective, providing value to our customers while minimizing environmental impact. We also offer free shipping throughout South Africa and have over 20 years of experience in the industry, ensuring reliable after-sales support. Experience the benefits of improved air quality and home comfort with Solenco's innovative solutions. Visit our website to explore our full range of products and find the perfect fit for your needs.
Contact info
South Africa
- solencostore.com
4.8
Excellent
615 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
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The product was easily ordered and…
The product was easily ordered and delivered promptly.
September 19, 2025
Fast and Efficient service and Delivery
Fast and Efficient service, delivery was 3 days.
September 17, 2025
Fast and efficient service
My query was dealt with very quickly and efficiently by the agent. He sent me a picture of the item was wanting to buy, plus a link to make the payment. There were several options for payment and I paid via SnapScan which was easy and quick.
I also received regular emails updating me on the status of my order and delivery details.
September 10, 2025
Service
As always great service and they kept me in the loop all the time via e-mails on my delivery.
The 20lt dehumidifier is a great investment, super quite.
Kind Regards
James
September 1, 2025
Above and Beyond
Just the very best service! I can highly recommend this company! above and beyond, all the way
August 27, 2025
Smooth process
Smooth process. No hiccups. This may not sound like much but there are so many times when people experience problems when buying.
August 27, 2025
Orders and service
Delivery of orders is fast and efficient. Keeping me up to date all the time.
Recently had some problems with my D7 and they also sorted that out for me, and fixed my D7
I am very grateful for the service received from Kyle and Corne with my D7
I can only speak positive of all my experiences with Solenco, from orders to service and being very helpful all the time
August 27, 2025
Excellent service from Solenco!
Solenco was very quick with the delivery of the item I purchased. I was updated on each stage of the process until receipt of the product.
August 25, 2025
Great service with very fast delivery
August 4, 2025
Excellent and efficient service and…
Excellent and efficient service and brilliant products, highly recommend!
June 10, 2025
I received the correct order in time as…
I received the correct order in time as promised and the product was working the first time.
August 19, 2025
Quick delivery and amazing air purifier.
August 6, 2025
Online assistance and fast delivery
August 15, 2025
The website provides informative…
The website provides informative product information. The online ordering is seamless, and you kept informed the whole of the courier status up to delivery at your door.
August 15, 2025
Excellent service
August 11, 2025
Highly recommended
Beautifully designed product, easy to use and install. Had a problem with damp in winter in Cape Town in a section of our house and the MeacoDry Arete Two has fixed it ... been looking for a solution for years, so glad to have found this
August 11, 2025
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