I have bought the sparkly crystal rose and the forever rose with the jewelry and they have arrived in very good time and the quality of these items are amazing. I am very impressed with both of them.... See more
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Review summary
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I got the delivery in time, in the quality that i expected during the order. Rose smells so good and the jewellery with names carved look beautiful. Thank you Sparkly roses.
I happened to stumble aponed sparkly roses and I bought some things for my wife to give to her for our anniersary and she loved ill be buying from here again
Company replied
Company details
Written by the company
Make her feel special ❤️
Contact info
Beverly Hills, 90035, Los Angeles, United States
- support@sparklyroses.com
- sparklyroses.com
3.6
Average
195 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 52% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good product well packed and quickly…
Good product well packed and quickly recieved.
January 23, 2026
Unprompted review
Reply from Sparkly Roses
Thank you for sharing this. We’re happy everything arrived quickly and well packed. We really appreciate you taking the time to leave a review.
Very easy to use and great timing with…
Very easy to use and great timing with delivery
January 27, 2025
Unprompted review
Reply from Sparkly Roses
Thank you for the kind words. We’re really glad everything was easy and arrived right on time. We appreciate you taking the time to share your experience.
Reply from Sparkly Roses
Thank you so much. We’re happy you loved the products and that the shipping time worked well for you. We really appreciate your support.
Great way to express how you care…
Great way to express how you care through a gift!
August 14, 2025
Unprompted review
Reply from Sparkly Roses
Thank you so much for this. We love hearing that our gifts helped you express how you care. That’s exactly why we do what we do, and we really appreciate your support.
How beautiful the producta are
The shipment is ver fast and thr products are so beautiful
September 11, 2025
Unprompted review
Reply from Sparkly Roses
Thank you for your kind words. We’re really happy you loved how the products look and that everything arrived quickly. It means a lot to us that you took the time to share this.
Reply from Sparkly Roses
That truly means a lot to us. Thank you for the compliment and for trusting Sparkly Roses. We’re grateful for your support and hope to serve you again.
wife absolutely loves it!
Amazing quality and my wife absolutely loved my previous order
January 24, 2026
Unprompted review
Reply from Sparkly Roses
That’s awesome to hear. We’re really glad your wife loved it and that the quality met your expectations. Thank you for coming back to us again, it truly means a lot.
Great Comoany
Very easy to order, on time shipping and great quality products. Will be using again with no doubts!
January 1, 2026
Unprompted review
Reply from Sparkly Roses
Thank you so much for this. We’re happy everything was easy, arrived on time, and met your expectations. We really appreciate your trust and look forward to serving you again.
Great product
January 25, 2025
Unprompted review
Reply from Sparkly Roses
Thank you for your review. We’re glad you were happy with the product and appreciate you taking the time to share your experience.
It was okay but it broke fairly easily
It was okay but it broke fairly easily. I might get one again if it's cheap enough.
December 9, 2025
Unprompted review
Great company
Great company. Great customer service. Definitely recommend to everyone looking for a great product. Absolutely love my forever bracelet that I ordered. Definitely will order from again. ❤️
January 24, 2026
Unprompted review
Amazing company
I have bought the sparkly crystal rose and the forever rose with the jewelry and they have arrived in very good time and the quality of these items are amazing. I am very impressed with both of them. Additionally, the cost is amazing for what you’ll get and there are always great deals.
January 24, 2026
Unprompted review
lovely gifts
July 4, 2025
Unprompted review
I bought some roses
I bought some roses. They came in time boxed very well and no damage my girlfriend loved them thanks sparkly roses.
January 21, 2026
Unprompted review
Reply from Sparkly Roses
Thank you so much for sharing this. We’re really happy to hear everything arrived safely and that your girlfriend loved the roses. That truly means a lot to us. We appreciate you choosing Sparkly Roses and hope we can help with another special gift in the future.
The roses came exactly as advertised
The roses came exactly as advertised. My wife was wowed and cried over the thoughtful gift.
January 24, 2025
Unprompted review
The packaging was perfect and the…
The packaging was perfect and the delivery time was exactly precise
January 12, 2026
Unprompted review
I ordered forever rose
I ordered forever rose, it arrived 4 days later then it should but the rose wqs in good codition and the names on the bracelet were correct.
October 16, 2025
Unprompted review
Never send the items
February 2, 2025
Unprompted review
This is how ik yall aren’t a good…
This is how ik yall aren’t a good company, you guys took down my old review and said it wasn’t a genuine experience. What type of bs is that ? I don’t recall what i said but i just looked at the current reviews and it looks like you guys still haven’t changed. I’m here to let people know to not waste their time or at least know the way you guys move. Which is slow, unresponse, unhelpful, terrible communication and terrible customer service. They lied about the packaging, it’s false advertising you have to build the bouquet your self and the flower bear is made of styrofoam or something with a lot of glue that they used sticking out of it. For the price not valid at all but if i paid less than 50 for the bouquet and bear I wouldn’t have been as mad but nonetheless their service is trash if yall take this review down ill just go ahead and keep giving the same review lol. Learn from your mistakes and apply what you learned is the best advice i can give this company. Remember if you order from this company you prolly aren’t gonna get your order on the expected date, you’ll have terrible communication with the customer service and your gonna feel like your being scammed.
February 14, 2025
Unprompted review
Reply from Sparkly Roses
We hear how frustrated you are, and we’re sorry that your experience left you feeling this way. We don’t remove reviews ourselves. Trustpilot moderates reviews based on their own guidelines, not at our request. That said, we understand why it felt upsetting to see a previous review removed.
We genuinely regret that you were unhappy with the product presentation and the communication you received. Our bouquets are designed to be assembled so they arrive safely during shipping, and the rose bears are crafted from lightweight materials to maintain their shape. We try to show this clearly on our site, but we understand that expectations do not always match reality, especially when emotions are high around gifts.
Delays and slow responses can happen during peak periods, and while that’s not an excuse, we know it can feel unacceptable when you’re waiting on something meaningful. We are actively working to improve response times and overall support.
If you’re open to it, we’d still like the chance to review your order and see if there’s anything we can do to make this right. You can reach us directly at support@sparklyroses.com
We appreciate the feedback, even when it’s tough to hear, and we do take it seriously.
Customer support deceiving clients
Ordered on January 23rd, to this day July 28th customer support is telling me that my order is on the way, althought on tracking link that i've shared with them says order has been declined by the shipping company and staying in one placed from February. Stuck in a loop, i tell them order never arrived send Tracking link, they tell me order is on the way...
July 3, 2025
Unprompted review
Reply from Sparkly Roses
We’re really sorry for how frustrating this situation has been, and we understand why you feel stuck going in circles. If the tracking shows the shipment was declined and hasn’t moved since February, that’s clearly not acceptable and we should have addressed it sooner instead of repeating the same response.
This isn’t the experience we want for any customer. Please reach out to us again at support@sparklyroses.com
and reference this review so we can personally review the tracking issue and move forward with a proper resolution, whether that’s a reshipment or a refund. We appreciate you bringing this to our attention and we want to make this right.
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