Matthew and Anson were great to deal with. Completed the loan application and had money in my account in a matter of only a few hours. Everyone was very friendly and helpful ensuring i understood eve... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everyone who I spoke to today was extremely helpful and supportive. They explain everything well and ensured I understood all aspects of the process and the agreement. They also made sure to make me i... See more
Company replied
The two people I dealt with were very helpful and amazing too work with, I asked a lot of questions and they made sure too answer every single one of them. I also had too alter one of the payment stru... See more
Company replied
it was so fast ! From the application, to the call, to filling out the paperwork and making sure all steps were done and completed in a matter of hours. They explained everything in detail, made sure... See more
Company replied
Company details
- Non-Bank Financial Service
- also in
- Financial Consultant
- Financial Institution
- Loan Agency
- Mortgage Lender
About Spring Financial
Written by the company
Spring Financial brings a new season of fair financial growth to all Canadians.
With millions of Canadians locked out of the financial system and stuck in a payday cycle of high-interest debt without any opportunity to improve their situation, Spring Financial has democratized access to better credit with smart-and-simple money solutions. All of our financial services and products are available online from anywhere, so you can get the financing you need in a few clicks.
Launched in 2014, Spring has helped over one million applicants and is the only provider in Canada that lets anyone build credit and save money with guaranteed success!
The Foundation, our signature savings and credit-building product, puts your financial progress on autopilot. We believe that all Canadians should have better opportunities to attain good credit and access fair financial products. That’s why we approve 100% of applicants for The Foundation, regardless of credit history, current debts, or income. With The Foundation, not only do we help you build credit, we help you automatically save money.
After twelve months of timely payments with The Foundation, any customer is guaranteed to get approved for our Evergreen Loan, which is an up-front cash loan at 18.99% annual interest.
Our convenient online platform makes getting a personal loan simple and straightforward, whether you want to make a specific purchase or consolidate your existing debt. Our application process includes fast approvals, tailored products to suit your specific financial needs, and loan amounts deposited to your bank account in as little as 24 hours.
Spring also works with many happy homeowners by making it easy to refinance, renew, or consolidate debt — all 100% online and from the comfort of your own home!
Contact info
505-555 Burrard Street, V7X 1M8, Vancouver, Canada
- contact@springfinancial.ca
- springfinancial.ca
4.6
Excellent
22K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was educated about debt
I was educated about debt. I leaned so much. She explained every detail and ways to correct my credit score. I am very grateful for all the advice.
October 5, 2026
Reply from Spring Financial
We are so glad you had such an informative experience learning how to improve your financial standing. We appreciate your feedback and wish you the best.
Reply from Spring Financial
Awesome to hear — thanks for the 5 stars!
have enough money to clear some credit…
have enough money to clear some credit cards and bank some.
October 5, 2026
Reply from Spring Financial
We are glad you enjoyed your experience and achieved your financial goals. Thank you for your review.
Customer Service Excellence
My experience was great because Arad and Felix took the time to explain and were patient with me. The staff is amazing!
October 5, 2026
Reply from Spring Financial
We are so glad to hear that our team members were patient and took the time to explain everything clearly. Thank you so much for your wonderful feedback and support!
Financial solutions
I honestly like the spring financing because they are helping people to build credit and trusting them rebuilding with their credit. They give quick solutions and support to people who need help with financial assistance. Spring financial is the best way to get support. Thanks
October 5, 2026
Reply from Spring Financial
We are so happy to hear that our team could provide the financial support and quick solutions you needed. Helping our clients rebuild their credit and reach their goals is always our top priority, and we truly appreciate your kind feedback.
There was a hard credit check which…
There was a hard credit check which effected my credit, despite being led to believe that there wouldn’t be one.
I was t approved, then they wasted my time trying to sell me some ridiculous credit package for a fair bit of money
June 8, 2026
Reply from Spring Financial
Hi JZ! Sorry to hear your experience was less than positive! We had tried reaching out to you regarding your experience but there was no answer on several different attempts. We'd like the opportunity to address your concerns and try to find a solution for you. Please reach us directly at customersuccess@springfinancial.ca if you have any questions.
Reply from Spring Financial
We are so thrilled to hear that you had such a wonderful experience with our welcoming team. Thank you for taking the time to share your positive feedback with us!
There was no judgment on what I needed…
There was no judgment on what I needed the funds for. Everyone was very polite and respectful and explained everything.
October 5, 2026
Reply from Spring Financial
It is wonderful to hear that our team provided a welcoming, supportive, and clear experience during your time with us. Thank you for taking the time to share your positive feedback.
It was a very fast pocess
October 5, 2026
Reply from Spring Financial
We are happy to hear that your experience with our quick process went so smoothly. Thank you for taking the time to share your positive feedback with us.
U.S. Passport Not Accepted—Requirements Should Be Clear Upfront
Very disappointing experience with Spring Financial. I’m a U.S. citizen, and I was told they only accept Canadian identification documents, so my U.S. passport wasn’t accepted. That requirement should be clearly explained upfront so applicants don’t waste their time. I left feeling frustrated and excluded, and based on my experience, I wouldn’t recommend them to anyone relying on non-Canadian identification.
October 5, 2026
Unprompted review
Reply from Spring Financial
Hi Elm! Sorry to hear your experience was less than positive! We had tried reaching out to you regarding your experience but there was no answer on several different attempts. We'd like the opportunity to address your concerns and try to find a solution for you. Please reach us directly at customersuccess@springfinancial.ca if you have any questions.
Oh my God this is frud from getting…
Oh my God this is frud from getting loan I start paying 79 a month for loan I never received lol 😆 I'm just paying money that I don't have and now no one is answering my calls put me on hold for one hour and no one answered lol
October 3, 2026
Unprompted review
Reply from Spring Financial
Hi Marwan.
Sorry to hear your experience was anything less than positive. We had tried reaching out to you regarding your experience but there was no answer. We'd like the opportunity to address your concerns and try to find a solution for you. Please send contact info to customersuccess@springfinancial.ca - thank you!
Reply from Spring Financial
We are so glad to hear that our team was able to assist you so quickly. Thank you for taking the time to share your positive feedback with us!
Great and helpful service and customer…
Great and helpful service and customer service
October 3, 2026
Reply from Spring Financial
Thank you so much for the 5-star rating! We are thrilled to hear that our team provided such wonderful and assistance-focused support during your experience with us.
Very welling to help you
October 3, 2026
Reply from Spring Financial
We are glad you enjoyed your experience with our team, and we greatly appreciate your kind feedback regarding our readiness to assist you.
Reply from Spring Financial
We are happy to hear that our team provided great support and exceptional customer assistance during your visit. Thank you for sharing your positive feedback with us.
Reply from Spring Financial
We are so glad to hear that you had such a wonderful experience interacting with our team. Thank you for taking the time to share your positive feedback with us!
Didnt get a loan but I got to build my…
Didnt get a loan but I got to build my credit for it, epic and nice people too :P
October 1, 2026
Reply from Spring Financial
We are happy to hear that our team provided nice service and helped you build your credit. Thank you for your review!
Top-notch Service
I was attended to by 3 different people whose service was extremely great.
Top-notch customer care service.
October 2, 2026
Reply from Spring Financial
We are truly delighted to hear that you experienced such top-notch service from multiple team members during your visit. Thank you so much for sharing your positive feedback with us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.