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Staysure Ireland Reviews 503

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TrustScore 5 out of 5

4.8

Travel Insurance Company
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Review summary

Created with AI, based on recent reviews

Evaluating 503 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly website and the straightforward process for obtaining quotes and purchasing insurance. Many people highlight the excellent pricing, finding the costs very reasonable, especially for older individuals or those with complex medical conditions. The staff also receives high marks for being helpful, professional, patient, and friendly, making the experience pleasant for consumers. The service provided is frequently described as efficient and easy, with many appreciating the quick and hassle-free nature of securing coverage. Reviewers are particularly impressed with the clarity of information and the ease of navigating the site, which contributes to a positive overall experience.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the process very... See more

Website

Customers had positive experiences with the website. Reviewers frequently praised its ease of use and... See more

Price

Clients share positive opinions on price, consistently finding it very reasonable and competitive. Many... See more

Staff

Consumers consistently report positive experiences with staff members. Many reviewers praise the helpfulness,... See more

Service

Users describe positive interactions with service. Customers consistently praise the ease and speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dedicated to over 70’s travel insurance but don’t over charge the customer. Quick and easy to use the site, very good price for 2 people for 1 year. Quotes from other companies were either double or t... See more

Rated 5 out of 5 stars

I had an issue with my payment being taken out of my account but I didn’t receive a policy number as it just kept swirling around. A wonderful lady stayed with me through the whole process til it was... See more

Rated 5 out of 5 stars

I was delighted to get insurance for my husbands complex medical issues. However, when the policy details failed to arrive by email the trouble started. The phone number was English and I rang it. T... See more

Rated 5 out of 5 stars

Staysure Ireland was extremely good. The online platform was easy to use. In addition I had to speak with 2 staff members who were both really helpful, professional & friendly. I would certainly h... See more

Company details

  1. Travel Insurance Company

About Staysure Ireland

Written by the company

Staysure is a specialist travel insurance provider who can cover most pre-existing medical conditions from diabetes to heart conditions and more.

So you can be confident that you’ve got the right cover, that’s tailored just for you. Find out more about Staysure and get your travel insurance quote today.

Pre-existing medical condition cover 

We cover most pre-existing conditions including diabetes, high blood pressure and arthritis. 

Flexible cover options to cover you 

Choose from Single Trip and Annual Multi-Trip cover, and tailor your policy to suit your holiday plans, including cover for cruises and winter sports.

24/7 medical support, wherever you are in the world

Have help at hand at any time of the day, anywhere in the world. 

Medical emergency cover 

Be covered for medical emergencies and repatriation

Backed by Staysure UK

More than 12 million travellers covered

More 5-star Trustpilot reviews than any other UK travel insurance provider

UK Customers give us twice as many 5-star reviews as any other travel insurance provider

Voted Best Company for Travel Insurance at the British Travel Awards for 8 years running

Contact info

4.8

Excellent

TrustScore 5 out of 5

503 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Will not let me view my documents,I…

Will not let me view my documents,I have put in correct details

April 15, 2026
Staysure Ireland logo

Reply from Staysure Ireland

Dear Mary,

Thank you for your review, I am sorry you are unhappy with your recent encounter with Staysure.

I am sorry to hear that you cannot view your policy. I have sent a separate email, to the email address we have on file for you, containing the validation certificate. This contains all the information needed for your trip. Please call us on 1800456975 if there is anything on there that is not correct.

Once again, please accept my sincere apologies for the inconvenience and any frustration caused.

Kind Regards
Michelle

Rated 5 out of 5 stars

I was delighted to get insurance for my…

I was delighted to get insurance for my husbands complex medical issues. However, when the policy details failed to arrive by email the trouble started. The phone number was English and I rang it. They were very helpful but couldn't find the policy or the bank details despite sending the bank transaction. After several email to-ing and fro-ing still no joy. Then I got an email asking me to phone an Irish number. I gave all the details and voila, the lovely lady on the phone eventually found the policy!! Sorry, I didn't catch her name. So, all set for a holiday

April 15, 2026
Rated 5 out of 5 stars

I have taken out travel insurance

I have taken out travel insurance. It wasn't complicated and I answered the questions faithfully. I liked that the questions were relevant and straightforward towards other sites. I am happy with the price too. I am reassured going on my trip that I am covered as I am a senior.

April 6, 2026

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