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Rated 5 out of 5 stars

Had contacted Steven about a wee aladdin stove my son had got me, I was unable to find a wick carrier which was missing from mine and had no idea how to get the stove up and running as 201 wick c... See more

Rated 5 out of 5 stars

Steven excelled himself once again, had a problem with one of my Aladdin heaters and he solved it very quickly and with his usual speed and efficiency. Thanks again Steven, I will continue to use you... See more

Company replied

Rated 5 out of 5 stars

I e-mailed to ask if they stocked a particular item that I'd seen on a You Tube from America. They didn't but said that they may be getting them in. I was delighted, a few weeks, to receive an e-mail... See more

Rated 5 out of 5 stars

Item as described, fast delivery. Wick looks to be manufactured to a high standard, Works very well - fitted just in time for some cold weather. Thank you.

Company replied

Company details

  1. Heating Equipment Supplier

Written by the company

Stevenswickshop is a specialist UK retailer of quality UK made replacement wicks for popular paraffin/kerosene heaters and Aladdin oil lamps. All of our wicks are made in Yorkshire, England by one of the worlds oldest wick makers and this gives you the assurance of a very high quality product. We supply wicks for many popular brands of heater including Aladdin, Kero, Tayosan, Tosai, Tectro, Valor and Zibro. We also supply wicks and spares for Aladdin oil lamps which are still in production to this day. All wicks are dispatched quickly and on a fully tracked service. We also deliver worldwide. Our website carries many products for older heaters and includes an A-Z wick finder guide to help you locate the correct wick for your heater easily and quickly. Customer service is very important to us and we carry a full 30 day money back guarantee and accept returns without quibble. Our website is run by the worlds largest e-commerce provider with a fully secure checkout and many payment options give you the peace of mind your details are safe and you can complete your purchase without issue. We offer quick response to emails 7 days a week for any questions you may have.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

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Rated 5 out of 5 stars

Exceptionally helpful

I e-mailed to ask if they stocked a particular item that I'd seen on a You Tube from America. They didn't but said that they may be getting them in. I was delighted, a few weeks, to receive an e-mail saying that they are now stocking the item. I placed an order and the item arrived in a couple of day.

April 2, 2026
Rated 5 out of 5 stars

Aladdinette stove 201 wick and carrier

Had contacted Steven about a wee aladdin stove my son had got me, I was unable to find a wick carrier which was missing from mine and had no idea how to get the stove up and running as 201 wick carrier for my stove was no longer made or available
I messaged Steven, told him my problem, he contacted me straight away and advised the solution
Ordered all parts as he advised, and I now have a blue flame heater!!
So pleased 😁
Would recommend to anyone
Thank you so much

March 27, 2026
Rated 5 out of 5 stars

Excellent service

Steven is knowlegeable , attentive, responsive and gracious, I will certainly use again and recommend to others

January 22, 2026
Stevenswickshop logo

Reply from Stevenswickshop

Many thanks for your kind words

Rated 5 out of 5 stars

Great

Very easy and quick service with great price.

February 2, 2026
Stevenswickshop logo

Reply from Stevenswickshop

Thank you Michael

Rated 5 out of 5 stars

A great service

A great service, goods arrived promptly and as described. Excellent thank you!

January 31, 2026
Stevenswickshop logo

Reply from Stevenswickshop

Thanks so much James

Rated 5 out of 5 stars

Steven excelled himself once again

Steven excelled himself once again, had a problem with one of my Aladdin heaters and he solved it very quickly and with his usual speed and efficiency. Thanks again Steven, I will continue to use you and sing your praises, such a very helpful person and a pleasure to do business with.

January 5, 2026
Stevenswickshop logo

Reply from Stevenswickshop

Excellent, thank you Keith

Rated 5 out of 5 stars

Good serivce

Product was well packed and arrived on time

December 22, 2025
Stevenswickshop logo

Reply from Stevenswickshop

Many thanks Carol

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