Store Anycubic Reviews 1,227

I have several Anycubic printers (7 and counting). Anycubic support has so far never failed to address my support requests satisfactorily. David was the most recent tech to help with two issues. He had repair parts shipped within a day of my submitting the tickets.

amazing service, helped me out a lot, very understanding and patient. As long as you provide the support team with evidence, they will do whatever they can to help.

This is my second Anycubic printer, and I am more than thrilled with it. I have already produced many great-looking, high-quality prints with it. I love how easy it is to use; I was up and running in just a few minutes. The new Kobra S1 can be controlled and monitored via the internet or the app, and everything has worked perfectly so far. I had to contact support once because of a problem with the printer on my end. I have never had such a friendly and helpful customer service representative. I wish other companies could offer this kind of service. Thank you very much, Anycubic!

Anycubic has very competitive prices. I bought 2 printers from them on eBay. One of them had a sensor failure after a few prints that led to further damages. When i asked for support they answered the same day and sent replacement parts without hesitation.
Thank you for your support!

Great customer service! Quick response time! Very friendly!

I am very happy with fast and reliable warranty service that helped me fix the printer issue I have . As I suggestion I need them to have in EU warehouse all replacement parts and ship the package fronEU to EU because that reduces the waiting time and customs huge delay from 3 weeks to 3 days , in EU customs his is mandatory to do because Bambu Lab ia sending from EU warehouse and replacement arrives to me in maximum 3 days ! Thank you .

Months ago, they replaced my anycubic photon mono m7 max after a nasty resin leak. Now, they're sending me a new screen due to a damaged cable. Customer service has been excellent! Very communicative, generous, and straightforward.

I have a single color filament Kobra 3 V2 as a gift from our son in law for my retirement. The printer failed to print at the first start and keep showing auto leveling errors. ANYCUBIC Support Team worked with me, troubleshoot and sent me replacement parts but problems persist. After several tries, ANYCUBIC sent me a new print head that fixed the problem. As an engineer, I have had used several 3D printers in the past 20 years so I know these machines can be very finicky. I give ANYCUBIC Support Team 5-stars for their dedication and professionalism. Yes, the whole back-and-forth-troubleshooting experience was painfully slow because parts being shipped from China, but the team has tried their best.

The support that I received from Nelson at anycubic was incredible. I received a response within 24 hours each time I reached out. I needed a new filament sensor and Nelson sent me a link to order the part I needed. When I received it I received not only the sensor but the entire assembly as well. My ace pro is back up and running now

The anycubic has the best customer service they resolved my print head issue very fast

Customer service is great! Any and all of my issues have been addressed fast and communication is awesome. I am notified every step of the way. I love my printers and anycubic! For me its anycubic or nothing!

I had a technical problem.
I got quick reply to each of my emails with useful information. In addition I will receive a spare part to finally solve my issue

Every printer will have components that fail - what’s important is the support that’s offered and the support team from Anycubic helped me with everything that has gone wrong.

I recently contacted Anycubic support regarding an issue with my Kobra S1 Combo and ACE Pro module.

The problem started after an error (11518), and later I encountered another issue (11504) related to the filament detection system. The printer worked in single filament mode, but ACE would not switch modes.

After troubleshooting with their support team, they suggested checking the material break detection board — and that turned out to be the root cause. A mechanical part inside the extruder was damaged.

I really appreciate how professionally they handled the situation. They quickly acknowledged the issue and arranged shipment of a complete replacement extruder under warranty without unnecessary back-and-forth or delays.

Communication was clear, polite, and helpful throughout the entire process.

Mistakes or defects can happen with any product, but what truly matters is how a company handles them — and in my case, Anycubic support did a very good job.

Thank you for the assistance.

Great product but more importantly great customer service. Things go wrong with products, that is inevitable. In my opinion it is how a business deals with this which is most important, in my experience Anycubic have been absolutely first rate here. Quick to respond, polite and professional help, arranged a resolution without any question. Would buy from them again purely based on this interaction

I had an issue, when the ACE Pro started producing weird noise and smell. I identified it as a broken down fan failure and contacted Anycubic support. They were quick to respond and sent out the 2 replacement fans the next day. They arrived 7 days later, I replaced the fan and the ACE Pro is working as new!

I have around 700 working hours already done on the printer, this was the first and only issue so far.

Definetly recommend to buy!

Support from the technical team is quick and hassle-free. A photo and a short description were enough. The replacement parts were matched and agreed upon with me. I hope they will be delivered soon.

Bought a S3 max combo and besides some product initial problems (letter fixed) the printing is very good and they're all support excellente. In the end very satisfied at all.

My experience with Anycubic Support was great! They were able to get my printer up and running again! They were really helpful and quick to respond to any questions and concerns!