Store Anycubic Reviews 1,227

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 701 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, often highlighting their quality and ease of use. The customer service is frequently described as excellent, with many people appreciating the staff's helpfulness, professionalism, and quick response times in resolving issues and sending replacement parts. However, some customers also noted occasional issues with product functionality, such as jammed filaments or faulty components. A few other people also felt that replacement parts could take a long time to arrive, and there were isolated instances of dissatisfaction with communication and delayed responses from customer support.

What people talk about most

Product

Customers generally express satisfaction with the products, often highlighting the great quality of the... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the support team for being quick,... See more

Response time

Reviewers mention positive feedback about response times. Customers frequently praise the support team for... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the support team for... See more

Service

People report positive experiences with service. Customers frequently praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The support staff was extremely quick to respond to my questions, supportive, and kindly courteous. Staff were very helpful, providing short videos to test for issues. When the solution was not availa... See more

Rated 5 out of 5 stars

Each time I've had a question or needed help solving a problem, the staff at Anycubic are quick to respond and help me find a solution. This time, my 'Discharge Port Baffle' which is the metal blade i... See more

Rated 5 out of 5 stars

I was having an issue with some jammed filament, but I didn't know how to fix. I was pointed to a video that helped me unjam, and then a picture to fix. Was successful in freeing my filament without... See more

Rated 5 out of 5 stars

The printer does its job. I encountered a few issues, and support was very quick to find a solution and helped me resolve the issue by sending me replacement parts. Replacement parts take a long time... See more


4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 28% of negative reviews

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Rated 5 out of 5 stars

Excellent value for money and impressive product portfolio

Overall, Anycubic offers excellent value for money. The products are technically well equipped, modern in design and very fairly priced compared to many competitors. The printers and accessories are particularly attractive for users who expect a lot of performance for their money.

The range of accessories and spare parts is also extensive, which facilitates long-term use and maintenance. Overall, Anycubic has a compelling product portfolio that clearly shows continuous development.

In addition, the support team is accessible and solution-oriented, which rounds off the overall package.

I would buy Anycubic products again at any time and can recommend the brand overall.

Translated with DeepL.com (free version)

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

I already have two Anycubic printers

I already have two Anycubic printers, one is Mono X and the other is Kobra S1 Combo. I have been very happy with the SLA printer from the beginning, almost 99% print success and quality.
Kobra S1 had a bit of trouble with the faulty cable to the extruder, but to my satisfaction Anycubic solved it immediately by sending a new part. Support is generally very fast and perfect. I really appreciate this.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

100% excellent support staff!

100% excellent support staff!
Everything I have had a problem with even help with some older models they have stepped up
Thank you Anycubic Team

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service for 4 Kobra 3 printers…

I have purchased four Kobra printers now to run in my high school manufacturing class. The fourth had a strange issue. Customer service answered promptly and mailed parts for free to fix the issue, which arrived in 2 business days! They also followed up to check to make sure everything was to satisfaction. Excellent!

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible level of technical support

Incredible level of technical support. Almost a year after the 3D printer was in operation, a temperature calibration error appeared. We discussed the whole situation in just 2 letters and sent me the necessary spare parts for repair! If I decide to buy a new 3D printer, it will only be Anycubic!

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Always the right answer

Anycubic support has demonstrate to be very serious and has always answered to my questions/problems very quickly and with the right solution .

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Prompt reply to service ticket.

I received a reply to my service ticket within 24 hours with a fix for my issue with the ace pro. I see a lot of complaints online but my experience has been positive.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Exemplary level of service.

The response to my issue was incredibly quick, the engineer was knowledgable and knew straightaway where the problem was. The subsequent despatch and delivery, of replacement parts, was quick and efficient thus minimizing my overall downtime. Overall the level of service was exemplary.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

I had an issue wExcellent Customer Service – Very Professionalith my Anycubic printer…

I had an issue with my Anycubic printer and I want to highlight how fast and helpful their customer support has been. After a few troubleshooting attempts with the assistance team, they confirmed the problem and they are already sending me the replacement parts.
Great company with real attention to customers. For now I’m waiting for the parts to arrive, but so far my experience has been very positive. Thank you! I definitely recommend Anycubic and I will likely buy from them again because I feel protected as a customer.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing product and Customer Experience

Amazing product, amazing customer experience! I've already have a second ACE Pro on my Kobra S1, the product speaks for itself, very solid, very easy to use - as any 3d printer problems happens, but they customer experience is really amazing, I've issues at the same time with another brand, and the customer service was waaaay more proactive, clear instructions and focused on the customer!

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is just out of this…

Customer service is just out of this world anytime I've ever had a problem, they fix it. I don't ever have to ask a second time this is why I'll be a huge supporter of this company for years to come plus the products are next level and made affordable

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

NPP Thanks you !!

They are always willing to help when it comes to any issues with the printer with accurate diagnostic resolutions, help get our parts back up and running again for Nizmopartsplug

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Quick Response Times

Each time I've had a question or needed help solving a problem, the staff at Anycubic are quick to respond and help me find a solution. This time, my 'Discharge Port Baffle' which is the metal blade inside the poop bin, went missing and I've been unsuccessful trying to find it. They were quick to arrange to send me a new one which is now on the way to my house. I couldn't be happier. You wouldn't think one little piece could cause so much havoc, but it really is that important.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Best Customer Service

Any issue I have ever had with my Anycubic products has been addressed in a timely manner. They have been there and stood by the products 100%

January 22, 2026
Unprompted review

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