We’ve been working with StraightIn on a series of campaigns over the past 6 months and have had a really positive experience. Emily Cole, our Client Manager, was a great support throughout — p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Its has been great pleasure for me working with nice team of StraightIn. Team has done great jobs within very short period of 5 months. I can say that works of Ms. Hollie, Ms. Hannah and Ms. Ab... See more
Company replied
Nicole, Abbey, Georgina, Joe and the team are absolute rockstars. Great communicators, super responsive with quality work! Nicole portrays our brand voice perfectly, understands our specific audience,... See more
We’ve been working with Chelsea from StraightIn, and she consistently provides valuable feedback. I’ve found her to be proactive and full of creative ideas on how we can improve our response rates.... See more
Company details
Written by the company
We are Europe's Leading LinkedIn Marketing Agency, helping companies generate leads and build brand.
Contact info
United Kingdom
- straight-in.co.uk
4.6
Excellent
157 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Marketing Support
Quick and helpful communication. Amenable to the needs of our individual business which was extremely useful. Excellent.
June 7, 2022
Unprompted review
Hannah is awesome!
Hannah is awesome!! We love StraightIn. Very responsive !! Exactly what I wanted …
November 23, 2022
Unprompted review
Excellent company, it just works and produces leads
I've been working with StrightIn for nearly a year now and they do a great job at producing a regular stream of targeted leads.
The team are very proactive and help to regularly optimise our campaigns for maximum success.
A special mention to Harry, who is always super helpful and responsive!
I'd definitely recommend them.
November 24, 2022
Unprompted review
Great experience!
Our experience using StraightIn has been great - and Matt & Simran (our Account Manager & Account Executive) have both been excellent. Communication has been really frequent, and they're both super knowledgable about the LinkedIn platform - meaning we've seen some good results so far!
September 1, 2022
Unprompted review
Great customer service
Excellent customer service. Our business provides a bespoke offering so it can be tough clearly communicating the direct benefits we offer. StraightIn have done a good job with this though and we have gained new clients using their Linkedin messaging service.
November 24, 2022
Unprompted review
Reliable source of leads
Able to effectively outreach to hundreds of accounts, generated many leads for us via LinkedIn and email alone over a short period
November 24, 2022
Unprompted review
Good company for digital marketing
Organized, professional and courteous company!
November 23, 2022
Unprompted review
Fantastic Service!
StraigtIn provide a great service. I had been wanting to work on our LinkedIn outreach for some time but simply do not have the time.
Harriet (our account manager) provided us with regular progress updates as well as weekly catch up meetings so we were constantly in the loop of where things are up to.
Highly recommended!
November 23, 2022
Unprompted review
Excellent service from Harriet and…
Excellent service from Harriet and Jess. Greta understanding of our business and some great campaign ideas. We've already seen some great leads coming in.
November 23, 2022
Unprompted review
Helpful and Communicative
Stay in regular contact with us and are quick to action requests. Early days so still establishing a pipeline but no doubt we'll be getting a good ROI from this project!
November 23, 2022
Unprompted review
They are now threatening legal action...
Started off on the Boost package - good sales pitch, I was told that If no leads were produced, that I could exit straight away etc, and good first discover meeting - I thought that my account manager has soaked in everything that I said, and this company were going to be different!
Week 1 - I find out that they are targeting my competition (which I was warned about by a previous customer).
Week 4 - the targeting was way off, so the account manager clearly hadn't been listening to the hour we spent on the discovery call.
Week 6 - I was moved to another account manager who said they would be able to produce me 4 leads by the month end (3 weeks) this did not happen.
Week 8 - I emailed to cancel - she told me that I was tied into a 6 month contract (going back on their words).
These guys are the same as every other poor leads agency. Seriously poor delivery!
Further-more to this, when I did suggest I was stopping working with them, they asked for payment upfront for the remainder of the period (4 months) - even though they did not deliver any leads!!
They are now threatening legal action...
November 21, 2022
Unprompted review
Reply from StraightIn
Hi Nathan,
Thank you for taking the time to leave this review.
After having taken a look at the particulars of your campaign, I can see that the results were lower than we would have hoped for on our Boost package and our partnership was not as fruitful as some of our others. However, from the timeline you have outlined above, I believe there are a few items missing from here that could paint a slightly clearer picture of why the relationship didn't work out.
Week 1 - Week 4: You worked with one of our best Account Managers who actually requested that he not work with you anymore due to the nature and tone in which you were speaking to him. Our Operations Manager reviewed the campaign herself and whilst the targeting wasn't completely perfect, for the most part, we were connecting with prospects that your company Market Jar had the potential to work with. As with any marketing campaign, the first weeks are the most important for zeroing in on your target market, responding to the feedback we are getting from prospects, and adjusting our course as necessary, which required an element of collaboration from both parties.
Week 5 - Your campaign was moved to another one of our Account Managers. Our Operations Manager spoke with you directly and mentioned that regular catch-up calls are needed in order to make the campaign work on both sides however you declined to attend these calls just 5 minutes before they were scheduled. Within one day, the new Account Manager generated a very promising lead for you.
Week 6 - You emailed your Account Manager to cancel the services, again they mentioned they were incredibly uncomfortable with the manner in which you engaged with them, threatening legal action yourself citing, "you'd already taken a marketing company to court this year and won", when the team tried to resolve this amicably, said you would "see us in court'.
From our end, we understand the results within your first six weeks didn't meet the expectation set by our sales team and this can be frustrating, however, the first couple of weeks are crucial to testing what works and what doesn't, before ramping up activity when we have found it. However sadly, despite our best efforts to work with you on this (eg: offering one of our different services for the remainder of your contract term) it was met with hostility on every occasion.
Excellent company ethos
I gave StraightIn a five-star rating because of their company ethos. It takes awhile for companies to learn to work together. The people at StraighIn have gone out of their way to be available and have worked with us to achieve and exceed our goals. We are successfully bringing on new clients and collaborating with many others. As the CEO, I am delighted to have found a company with which I can sign a long-term agreement.
November 14, 2022
Unprompted review
Excellent Experience from a Responsive Team of Ad Experts
I worked with Rhys to build out a linkedin ad campaign. From starting the campaign to running it for months, StraightIn was attentive, responsive, and productive for us. We could easily switch up strategy based on suggestions and move as the data did. Working with this company has been and continues to be an absolute pleasure. Highly recommend.
June 20, 2022
Unprompted review
Excellent
This first-rate service has significantly raised our profile with sections of our target audience. 10/10 to Lorna and Daniella for their efforts and clear communications.
July 28, 2022
Unprompted review
Straightin, new business lead generation
Megan Teece-round our account manager at Staightin has been brilliant at generating new business leads for our sales team, i cant recommend her and Straightin enough
July 27, 2022
Unprompted review
Great value Lead Gen
Excellent, personalised service.
Hollie is a great Account Manager; hardworking and cheerful, and always happy to help.
We have received several leads, some of which look very promising.
July 27, 2022
Unprompted review
Great team & correspondence
The three different individuals that I have worked with at StraightIn have provided great support for me and my team. Their communication is excellent, they take initiative, and they reflect a genuine interest in the goals and cause of the company.
July 26, 2022
Unprompted review
Megan is doing fantastic job!👌…
Megan is doing fantastic job!👌 Overwhelming amount of high quality leads generated!
July 26, 2022
Unprompted review
5 Stars
We have thoroughly enjoyed working with Straight-In to surpass our goals. Will continue to work with them, whilst recommending them to anyone.
July 26, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.