Super Export Shop Reviews 544

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Unfortunately, my recent experience with this company was very disappointing. I placed an order, but the full cost including shipping was not clearly shown beforehand. When I proceeded to pay... See more

Company replied

Rated 5 out of 5 stars

I've received the parcel in just 3 days! From TH to SG took just 3days to reach my door step, the delivery arrangement is superb. Bought 2pairs of Twins Special 12oz glove, 2pairs of Twins Special ha... See more

Rated 4 out of 5 stars

Great customer experience. Ships out quickly and seller constantly updates about orders through email and text so you are assured that your package will arrive and they are a legitimate business. Only... See more

Rated 5 out of 5 stars

First time ordering so was a little dubious but absolutely fantastic! Ordered nearly £400 of gloves, Thai pads, etc on Sunday and arrived to us here in the UK Thursday same week. Genuine Muay Thai gea... See more

Company replied

Company details

  1. Martial Arts Supply Store
  2. Clothing Store

Written by the company

All popular Muay Thai Brands in one shop!


Contact info

3.9

Great

TrustScore 4 out of 5

544 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 3 out of 5 stars

The gloves are very nice, BUT...

The design of the gloves are very nice and with good quality materials, but the craftsmanship is not that great. One of the gloves was well made, but the other one was not well stitched in the finger compartment. Not good quality control at all! Also the duties and taxes was absurd! The website should warn about the duties and taxes that a customer might have to pay, my gloves was about $100 + $30 for shipping. Then later DHL charge me $53 for duties+taxes+custom clearence...so $83 extra cost, it's totally not worth it! If I new about all this extra cost, I would never have bought it! Never again!!!

May 1, 2022
Rated 4 out of 5 stars

Great customer experience

Great customer experience. Ships out quickly and seller constantly updates about orders through email and text so you are assured that your package will arrive and they are a legitimate business. Only reason I gave 4 stars instead of 5 is because it’s difficult to return any product and will cost more to return and shipping prices are also a little pricey. Still, will buy from them again.

April 12, 2022
Rated 5 out of 5 stars

I've received the parcel in just 3…

I've received the parcel in just 3 days! From TH to SG took just 3days to reach my door step, the delivery arrangement is superb.
Bought 2pairs of Twins Special 12oz glove, 2pairs of Twins Special hand wrap, 1pair of Twins Special shinguard, 2 MT T-shirt n 1 MT shorts. the products quality are great n awesome. Great buying experience.. Trustworthy seller. Highly recommended.

April 12, 2022
Unprompted review
Rated 5 out of 5 stars

Always buying my equipment from SXS

Always buying my equipment from SXS. They’re superfast in EU deliveries. Shipping days are mostly in 3-4 working days.

Equipment is original and half of the retailprices as they are in the EU. Big thanks !

April 10, 2022
Rated 1 out of 5 stars

Ripped off when refunded

I ordered a €400 package to Cyprus, and was hit with very high taxes (over 25%) which are apparently new taxes since the last time I ordered from them. DHL asked if I’d like to return the package instead of pay taxes, so I said yes. SXS emailed me and told me they would deduct return shopping and import taxes back into Thailand out of my refund. They deducted over €200 for this. Absolutely criminal.

April 4, 2022
Unprompted review
Super Export Shop logo

Reply from Super Export Shop

Dear customer our duty is sale product and make sure customer get product in best shape . tax duty and import tax is out of our control and that’s rule and law your country .
We did our part and after this if customer for any reason don’t want pay tax is out of our control and our responsibility . In case we help you to return and just charge you what been cost of shipping and tax return .
In our policy if you read can see this point
We just help you in case otherwise that package Will distroy in custom if you don’t pay your tax duty .
Next time before purchase anything check with your custom and ask them what is duty import tax in your country
Have good day

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