Very quick response through the app to confirm the job first and also costumer service good looking after the costumer. I wanted to bring my bike somewhere I wasn’t there yet and I had to fly becau... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The driver was so polite. When I gave him a (generous) tip he wanted to give me change! Delightful young man. Thank you. A great experience so far. Let's hope he can deliver successfully.
Company replied
This was my first experience with Swiftee, it was so easy to log and book this service and they arrived to collect package within 20 mins and delivered straight away. I will be back soon.
Company replied
Company details
Written by the company
Swiftee is reshaping London's courier landscape with its peer-to-peer and last-mile same-day delivery service. Utilising a vast courier network and advanced technology, Swiftee ensures swift and secure delivery for individuals and businesses alike. Our vision is to provide a professional same day delivery service with a personable & human approach. With trust and transparency at our core, we aim to remove the stress from same day deliveries for good.
Contact info
Grosvenor Way, E5, London, United Kingdom
- 0345 004 0980
- hello@swiftee.co.uk
- swiftee.co.uk
4.6
Excellent
193 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super reliable
Super reliable, super quick, very efficient service, will definitely use again!
April 24, 2025
Unprompted review
Reply from Swiftee
Hi Susana, that's great to hear! We appreciate the feedback 🫶
Swiftee are Very Swift Solid reliable courier service Would recommend to anyone. Prices could be lower but reasonable for a same day express delivery.
Never used this Company before found site online. For a same delivery. Very pleased with service Driver turned up very quickly. Accepted package payment was secure and safe! Item was delivered in less than an hour from pick up. From being skeptical and unsure of Swiftee. Took a chance and it went very smoothly. Driver was courteous and polite and didn't let me down. Would use Swiftee again price was higher than expected but it was a one off! Very Satisfied!
April 19, 2025
Unprompted review
Reply from Swiftee
Hi Mr Davis, we're honoured to hear you enjoyed our service and we're looking forward to serving again in the near future! 🙏
Reply from Swiftee
Hi Anna, we're glad our rider served you well and you enjoyed our service! 🫡
Swift response and reasonable charges.
Swift response and reasonable charges.
April 1, 2025
Unprompted review
Reply from Swiftee
Hi there, thanks so much for taking the time to rate us 😎
Reply from Swiftee
Hi there Nirvana! Thanks so much for the rating, we appreciate it! 🫶
Reply from Swiftee
Heya! Welcome back, and thanks so much for taking the time to rate us ❤️
My first business delivery: EXCELLENT!!
I've just had my first business delivery. My experience from booking to deliver was very good. I had frequent updates of the progress and saved so much time! Excellent value for what I paid. Thank!
March 24, 2025
Unprompted review
Reply from Swiftee
Hi Ally,
Welcome aboard 🛳️, we’re glad you’re now part of our family. If you need any support in the future or a more personalised service feel free to reach us hello@swiftee.co.uk - for now, thanks for the rating we appreciate it!
Amazing super fast and reliable
Amazing super fast and reliable. Amazing app
March 19, 2025
Unprompted review
Reply from Swiftee
Hi Yehu,
Thank you so much for your review, we’re humbled 🙏
Reply from Swiftee
Hi Breindy, thanks for taking the time to share your experience, we're glad the service was smooth! 🔥
Great customer service.
Had issue before, and they was trying the make things right. So I decided use them again for the Valentine's day order. However, at begining of this time, had an issue with a cake delivery where things didn’t go as expected, but Swiftee handled it professionally and resolved the matter quickly, specialy thanks to Jacob. His customer service was responsive and ensured I was refunded in full. Mistakes can happen, but it’s how a company responds that really counts—appreciate the effort to make things right!
February 14, 2025
Unprompted review
Reply from Swiftee
Hi there, we're thankful that you took the time to share your experience with others, we appreciate it! ⭐
Received package in good time
Received package in good time.
Well packed.
January 31, 2025
Unprompted review
Reply from Swiftee
Hi Fiona! Thanks so much for your feedback, we're glad you enjoyed the experience 🫶
Reply from Swiftee
Thanks Ian! Great to hear the driver was helpful 🎊
Reply from Swiftee
That's great to hear 🔥 Thanks for the rating!
Timely delivery
Timely delivery and the courier kindly checked whether we were in or whether it would need to be delivered to our neighbour instead.
January 3, 2025
Unprompted review
Reply from Swiftee
Hey there Robin! Thanks a lot for taking the time to rate us - we're glad you were satisfied with the service! 🥇
Reply from Swiftee
Hey there Yudith, we're glad you found us reliable and efficient! We look forward to serving you again soon 🔥
Perfect delivery in every way 👌🏻
December 11, 2024
Unprompted review
Reply from Swiftee
Heya Clapton, Thanks so much for popping by and sharing some love! Merry C 🎄
The driver really does his best to get…every envelope delivered, and uses initiative when a house is divided into flats, to ask, and get it to the correct address
Speedy service, reliable drivers.
December 6, 2024
Unprompted review
Reply from Swiftee
Thank you so much for your feedback, Chayelle! ✌️
Order received within 4 hours 🎉🎉🎉
I placed an urgent order for a suitcase between 3 and 4 PM, hoping to get it by the next day. To my amazement, it arrived by 7 PM! I couldn't believe how fast it was delivered! Plus, the delivery guy was super friendly and made the experience even better! What an incredible service!
December 3, 2024
Unprompted review
Reply from Swiftee
Hi Susan, thank you very much for the rating - we're glad you enjoyed the service 👊
Delivery in a jiffy!
Placed the order over the phone. Operator was quick and efficient. Courier turned up to collect a few minutes later. Delivered to destination in a jiffy. Very impressed!!!
December 3, 2024
Unprompted review
Reply from Swiftee
Hi there Sonia! Glad we were speedy 🏃, thanks for your rating!
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