Switchtowood Reviews 490

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We bought lots of switches from Switch to Wood. They arrived quickly and look great. They checked we had ordered the right switch when they spotted a strange element in our order and changed it for us... See more

Rated 5 out of 5 stars

Purchased many switches over the years. Great products, solid switching gear. All have performed well. A couple of comments to go the extra mile (a) the switches do not come with top and bottom mar... See more

Rated 5 out of 5 stars

All of the switches look good for our period house , the only negative thing was one of the single light switches broke in the package,I just replaced it with one from a bed room we don’t use . I thin... See more

Rated 5 out of 5 stars

Excellent quality product, ordered around 10 different retro switches from them, all have been well packaged and in perfect condition when the arrived. had an issue with the module on one being a two... See more


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5.0

Excellent

TrustScore 5 out of 5

490 reviews

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Rated 5 out of 5 stars

Incredible customer service

Incredible customer service. I ordered a light switch, which arrived promptly and in perfect condition. When my partner fitted it he broke it - entirely our fault but I was gutted as I couldn't justify the cost of replacing it. I e-mailed the company just to ask for advice on what we had done wrong (so that we didn't make the same mistake again once we'd saved to get another). The lady replied quickly, gave clear advice.... and then proceeded to dispatch a replacement free of charge! I was flabbergasted, particularly in this day and age when all businesses are struggling. It was so incredibly kind. The new switch is now on the wall and looks amazing. I will DEFINITELY be using the company again for replacement switches and would highly recommend them. So lovely to be a treated as a human and not just another invoice. Thank you.

July 25, 2022
Unprompted review
Rated 5 out of 5 stars

Great quality item

I sent an email asking about the suitability of an item in bathroom and got a prompt reply. The item arrived quickly, I’ve not used it yet as waiting for bathroom installation next month, but the pull switch is very solid, am very pleased with how it looks

July 11, 2022
Rated 5 out of 5 stars

I have ordered numerous switches and…

I have ordered numerous switches and sockets from switch to wood and they have always been excellent. Really quick delivery and outstanding quality. I am just waiting for some plastering work to be completed and will be ordering more. I can really recommend this company.

July 5, 2022
Rated 5 out of 5 stars

New customer

Recently ordered 3 bakealite switches and oak mounting plate brilliant products and brilliantcustomer service l was kept informed every step of the way and quick delivery i would certainly use again

May 16, 2022
Rated 5 out of 5 stars

perfecct match

needed some extra sockets and phone charging abillities in my camper van. matches my wood perfectly so im very happy.had difficulty paying but they sorted it out for me. all was great!

May 13, 2022

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