I never received our free gift also one of Items I had returned I’ve not had any contact from them I called and I have sent several emails to get a refund very poor customer service
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I purchased 2 items i received one of them they were for my grandson to take on his holiday a backpack and a holdall both matching (chucky) so i messaged and said i had only one item and that the hold... See more
Very easy to order. I had a bit of a problem, I emailed swolit who replied within a very short time, offered me a replacement straight away, kept me updated with delivery. Item received was lovely... See more
Company replied
Can't fault the quality of these bags and the customer service. Although I initially received the wrong bags in error, this was rectified very promptly by Mike via WhatsApp link on their website - ret... See more
Company details
Written by the company
Here at Swolit.co.uk we try to exceed customer expectations, our customers come back time and again as they know they will receive quality products with Short Delivery times at realistic prices. If you are local to our Liverpool warehouse then please call in for a Cappuccino to see who we are and what we do :)
Contact info
SWOLIT Handbags, Dairy Business Park, L9 7BH, Liverpool, United Kingdom
- 0151 452 6684
- info@swolit.co.uk
- swolit.co.uk
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Ordered the item on 31st May .delivery…
Ordered the item on 31st May .delivery was supposed to be by Yodel who made no effort to deliver it , they finally returned it back to Swollit on 18th June.This item was intended to be a birthday present and I had to find a different item at the last minute.
Disappointed
So I placed an order for a bag for ascot which i have done before and been happy , however his time the bag will be delivered after the event which is so sad as your design of bags are amazing ! I placed the lede on the 4th June ans my nag is being delivered on the 21st June . My event is the 17th therefore sadly I will have to return the bag!
Exactly what I wanted and delivered a…
Exactly what I wanted and delivered a day earlier than expected.
Thank you
Money taken. Bag out of stock. No contact until I contacted them.
I ordered a Betsy and Floss bag in rose gold on Wednesday night. I opted for next day delivery as I had a wedding to attend on the Saturday. Two days later and still no bag. I checked my bank account and the money had been deducted by Betsy and Floss however I still hadnt recieved an email confirmation for the order. When I logged into my account my order was shown unfulfilled. I sent a WhatsApp message on their contact page which estimated a wait time of a couple minutes. Almost an hour late I receive a phonecall to say that the bag is out of stock and nothing has been sent. I now have no bag for the wedding tomorrow and no time to order or purchase an alternative. Very disappointed by Betsy and Floss poor communication and by the fact they took my money for a product which wasn't even in stock.
Service is exemplary.
Have ordered many bags for my personal use over the last few years and have never experienced any problems at all. Ordering is easy and delivery is fast.
Love these bags and Swolit
Ordered 2 bags, to replace one i was given as a gift over 10 years ago, which has finally git a bit to scruffy. They arrived very quickly and well packaged. Love the choice of colours and the Italian leather is excellent quality. Customer service is great. Definitely recommend both the bags and the seller.
Lots of thoughtful places in the bag for all your stuff. Ideal as can be used as a shoulder or handbag and safely as a back pack, as security feature in how it is converted, leaving your hands free and you feel your purse, etc are safe
Lovely suede bags
I have bought quite a few of these bags on for myself and Summers gifts. They are really good quality, and lovely colours mainly, where there have been issues the return has been easy, and communication has been helpful and Clear many thanks.
I ordered a bag for my mum's birthday
I ordered a bag for my mum's birthday. It was a great price and she was delighted!
Beautiful bags and great customer service
Can't fault the quality of these bags and the customer service. Although I initially received the wrong bags in error, this was rectified very promptly by Mike via WhatsApp link on their website - returns label issued and correct bags sent out promptly. I've ordered before and came back to this supplier due to excellent quality of leather bags at a very reasonable price. The leather smells amazing! Very happy and would recommend.
beautiful wallet HD thank you
Great quick service & fantastic,great…
Great quick service & fantastic,great quality handbags every time
Loved my mona lisa holdall
Loved my mona lisa holdall
The quality was much better than I expected
Was in the sale too, good price
Delivery was on the date that was expected
Very happy
Great that the item came but did not…
Great that the item came but did not get a comfirmation on order our payment from you 🫣
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