Techinthebasket.com Reviews 4,097

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 435 reviews, reviewers had a great experience with this company. Customers are consistently satisfied with the competitive pricing, often finding products significantly cheaper than other retailers, and appreciate the quality of the items received, which are frequently described as brand new and genuine. Many people report a smooth ordering process and good communication, with some even receiving their products much faster than expected, sometimes within a few working days. However, some customers also noted that delivery times could be slow, occasionally taking weeks, and a few experienced issues with tracking updates or even receiving incorrect products. There were also instances where customers did not receive order confirmations or tracking information promptly, leading to uncertainty about their purchases.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with receiving genuine,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising quick delivery... See more

Price

Consumers find price to be positive, with many reviewers reporting great prices and significant savings on... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with quick... See more

Quality

People report positive experiences with product quality, consistently finding items to be genuine, new, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I read reviews of the long delivery times AFTER I'd ordered an Ipad Air. I paid £20 for the 'rush delivery' and began to wonder if I was throwing good money after bad! However I placed my order on D... See more

Rated 4 out of 5 stars

Great price for an iPad Pro 11 - slow delivery (8 working days after order, so about a fortnight), but to be expected as coming from Hong Kong (it states 6-10 business days). Item was brand new, non-u... See more

Rated 5 out of 5 stars

EXCELLENT SERVICE I ordered 2 phones in error as my bank intiallyde lined to,pay. On contacting TINB they replied immediately and recognised my error taking steps to rectify to ensure i would receiv... See more

Rated 5 out of 5 stars

Easy to navigate website. Ordered Macbook Air M4. Super quick delivery. Received within 2-3 working days, quicker than expected. Genuine product. Factory sealed. This is a US version Product works fin... See more


Company details

  1. Electronics Company
  2. Camera Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Accessories Wholesaler
  6. Road camera

Written by the company

Techinthebasket supplies top brand products with high quality and great price. Original goods and 100% new. Brand new, free UK delivery and 12 month seller's warranty. Techinthebasket offers customers low prices on all types of consumer electronics with no hidden costs. Shop now at Techinthebasket for new airpods, ipads, apple pencil, samsung watch, samsung phones, amazon tv stick, gopro, beats headphone and all types of cameras!


Contact info

Clearance Winter Sale

These are great deal. Don't miss out Winter Sale!

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Really happy with my iPad and a great…

Really happy with my iPad and a great price but the long wait for its arrival was getting me very nervous

October 13, 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

I received Brand new iPad in original…

I received Brand new iPad in original box. Very happy with my purchase as the price is cheaper than market. The delivery took a bit longer but no issue for me.
Only downside is their customer service. The AI keeps directing you to 5 years old documents. There’s no direct phone to answer your questions either.
All in all I give 5 star to my purchase. I’ll buy from you again.

October 13, 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

Great experience

The product exactly as described. Fast delivery & a great company to do business with

October 13, 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location on-time.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

Excellent prices, slower delivery but worth It

I purchased an iPad Air M3 128GB and a pair of AirPods 4th Gen with ANC. All items arrived new and in perfect condition, just as you would expect from any major retailer, but at a very competitive price. Delivery took much longer than advertised, though I was expecting that, so I am not taking any stars off. Just be aware that you should allow roughly three times the stated delivery time, as it is the price you pay for a very good discount.

October 6, 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 4 out of 5 stars

Excellent price and quick delivery

Excellent price and quick delivery. Communications re delivery could be better as also could the web design for the transactions.

October 9, 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this.

We're very pleased to hear about your positive experiences with our site. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

Excellent service 👍

Great price in the market.

October 6, 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

All good

Smooth process. 10 days from order to delivery. Bit of a delay between order and first email confirming dispatch, then tracking took a bit longer, but no issues as same process as when I bought some ear buds before. S25 Phone is perfect, brand new and English menus. Updated to android 16 and Samsung One UI 8.0 with no problems and 5G reception is fine

October 8, 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location on-time.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

IPAD PURCHASE

easy to use and speedy delivery :)

October 6, 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location on-time.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

Great deal It’s was a real amazing deal the…

It’s was a real amazing deal and the amazing thing I received the genuine product from technithebasket the AirPods Max 😍😍😍

October 6, 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location on-time.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

Realme buds air 7 pro

Realme buds air 7 pro arrived on time, easy to setup, sound is great, ANC very good.

October 8, 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location on-time.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 1 out of 5 stars

Found the purchase site very difficult …

Found the purchase site very difficult to negotiate and at this moment I'm unsure if I've actually made a purchase. My Ist of 3 payments appears to be stuck in PayPal and no e-mail confirming the purchase.

October 21, 2025
Unprompted review
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

Our system will automatically send you a purchase confirmation mail. So we don't know why you didn't receive it. But for this situation, you can contact our customer service team and they will give you a prompt reply to resolve your issue and concern.

Sorry again for hearing this and hopefully you have a better experience next time!

Sincerely,
Techinthebasket

Rated 5 out of 5 stars

Great experience all as stated was…

Great experience all as stated was dubious due to the cheaper cost saved £240, expected ipad to take 2 weeks in post, took 4 days very happy with my purchase would recommend techinthebasket.com to anybody

September 30, 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location on-time.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 1 out of 5 stars

Avoid - Scam

After 2 weeks and my order sitting at processing I emailed for an update. I got an automated responses telling me to keep waiting, at around 12 working days and after me telling them I would complain to my bank I got a tracking number. It never arrived and at around 20 working days I got an email from titb uk (a gmail account) telling me that my item was lost in the post. The next day I got an email from the official titb email address telling me the same in response to the email I sent 2 weeks previously. I still have no earphones from titb but I did get my money back from the bank. Please for your own sanity avoid this organisation.

October 3, 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

Sorry for your inconvenience and dissatisfaction. We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. Optimizing our delivery will be our priority.

To provide better service, our Customer Service Team will concern this issue more. Thank you for letting us know.

Sincerely,
Techinthebasket

Rated 5 out of 5 stars

Excellent service

Excellent service

October 2, 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

Good, speedy service

Website was a bit fiddlesomr, mmbut once order was placed tablet arrived within timeframe, 8 working days. t would be nice to be able to track the order.

October 6, 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location on-time. You can ask for tracking number next time.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 1 out of 5 stars

Delivery takes longer than ever

Delivery takes longer than ever

October 3, 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. Optimizing the delivery system will be our priority in the near future.

Sincerely,
Techinthebasket

Rated 4 out of 5 stars

I ordered a Samsung S25/256gb version…

I ordered a Samsung S25/256gb version and it was by far the cheapest out there, so that was great value!

The only issue I had was that, delivery was meant to be 6-8 working days however, I waited a whole week and had no information of them actually sending the package. I emailed the contact email after a week as I was worried that they weren't going to send anything. I got no response but on the following working day, I got the information for delivery which made me very relieved! The phone arrived after 10 working days and is absolutely fantastic!

So all in all good, just be prepared to wait! I will definitely buy from them again!

October 6, 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 1 out of 5 stars

Made the purchase on 29th September 25…

Made the purchase on 29th September 25 and it's 20th October and the item still not received. It was a birthday gift for 6th October. I still not given anything for their birthday.

October 3, 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

Sorry for hearing this and causing your inconvenience and dissatisfaction. We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. Optimizing our delivery system will be our priority. If you have questions, feel free to contact our Customer Service Team.

Sincerely,
Techinthebasket

Rated 5 out of 5 stars

Great service

Great service, very quick delivery! The iPad was well wrapped and also nearly £200 cheaper than retail cost! Definitely buy again from tech in the basket *****

October 6, 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location on-time.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

Rated 5 out of 5 stars

Good site for tech products

Ordered a smartwatch. Delivery was fairly fast, around 5 working days. Tracking was provided so could see the parcel coming. The watch was top quality as expected. All in all was a good experience.

October 2, 2025
Techinthebasket.com logo

Reply from Techinthebasket.com

Dear Customer,

We have been improving our logistics and shipping as we have previously received notice on customers having issues with this. We are glad the parcel has reached your location on-time.

We're very pleased to hear about your positive experiences with our site. It's wonderful to know you've found our prices competitive and product quality up to your standards. We truly appreciate you taking the time to share your feedback, it means a great deal to us. We will continue to strive to provide a seamless and enjoyable shopping experience. We look forward to serving you again soon! Thank you for your support.

Thank You,
Techinthebasket Customer Service Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look