From the time I placed my order everyone was there for me, making this experience easy, answering all my questions, Pleasant, Professional . The diver was prompt on time,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have used Tempus Logix twice, and had great experiences both times. This most recent time, they partnered with Adam from MR CARHAUL. Adam's attention to detail was fantastic. We felt we were in v... See more
Company replied
There are few companies left who are run by humans! And capable, helpful, caring, and knowledgeable ones at that! The staff was always available to personally answer my questions! Not once did I enco... See more
Company replied
After they picked up my JEEP GC SRT they delivered it quickly traveling 4 states. Vehicle was well protected and transported in their enclosed motor carrier trailer. A+ and would use them again. Zelle... See more
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Company details
Written by the company
Tempus Logix is a vehicle transport brokerage company, fully licensed and bonded. We specialize in transporting cars, motorcycles, ATVs, and heavy equipment items in the mainland, Hawaii, and Alaska. Feel free to visit our website to try our new car shipping instant quote calculator based on Artificial Intelligence (AI). It eliminates errors during the quote calculation process to guarantee affordable prices and timely transportation. www.tempuslogix.com Your satisfaction is our top priority!
Contact info
7239 Lonzo St., 91042, Los Angeles, CA, United States
- (818) 942-7030
- support@tempuslogix.com
- tempuslogix.com
4.6
Excellent
671 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company and great people
Great company and great people! I shipped my car to Texas with help Jack! He is really responsible and honest person who does take care of everything from beginning to end my shipping process of my car! I highly recommend this company to ship a vehicle! Ask for Jack when you calling them! Thanks for your help again!
April 6, 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Dear Alex, thank you for your kind words. We enjoyed working with you just as much, and hope to hear from you again in the future. And we'll gladly do shipping for you or anyone you know that will be in need of our services.
Respectfully,
Monika
I’m very happy
I’m very happy now because my son received his car on time, do you guys very professionals,very good communication between the trip, and your drivers exellent,excellent, very nice person,if we need move another car guaranty I call your company..tank you very much .
April 17, 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you so much for your kind feedback!
We genuinely value our partnership with you and look forward to many successful collaborations in the future.
Your satisfaction is our priority.
Best regards, Bella
What a good company I’m happy work with
April 13, 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you for choosing our company. Your satisfaction is our top priority. We look forward to working with you in the future.
Best regards, Bella
Horrible Experience
If you are okay with extremely poor communication and Tempus not actually knowing where your shipment is, you should use Tempus. We found out our car was picked up from the dealer 18 hours before Tempus did. Tempus told us it would be delivered on a Thursday afternoon. Thursday evening we reached out and Tempus had no idea where our car was. The system that is supposed to track the shipment doesn’t really work so we had no idea if our shipment was going to arrive. For example our car was coming from Minnesota to Pa and at one point it said it was in GA. It was planned to be en route for 36 hours but ended up being a 3 day experience. We understand delays happen but not without proactive communication. Horrible experience.
March 29, 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you, Don. We sincerely apologize for these communication hiccups. Drivers tend to be unresponsive and unpunctual occasionally. Unfortunately, we do not have any GPS/Tracking systems and/or devices. Instead, we rely on drivers and/or their dispatchers to receive ETAs/updates and relay them to the customer.
Furthermore, drivers sometimes tend to contact the customer directly to inform them of ETAs/Updates before doing so with us, which, generally speaking, is also wrong (on their end). No matter how much we discuss and emphasize the matters above, such mishaps occur from time to time, which puts us, and more importantly, the customer, in a tough spot.
We sincerely regret any frustration this may have caused, and we fully appreciate the impact these delays and miscommunications can have on your plans.
We stay committed to improving our processes to prevent such occurrences in the future.
Again, we apologize for failing to provide the level of service we intend to. We genuinely hope to hear from you again and certainly serve you much better, particularly with better communication.
Sincerely,
Customer Service
Tempus Logix
Major FAILURE
This company tells you what you want to hear to generate the business and then makes excuses as to why it can't be done that way. They delayed my pick-up time and were unable to deliver as promised. It was a complete failure.
March 31, 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Hi Edward, it is sad to see you write that your shipment is being delayed whiles you stated in your verification form that the shipment you booked just yesterday will be ready starting April 6th. You booked for a normal pickup timeframe but needed a guaranteed pickup on a specific date which we have made it clear prior to booking that pickup timeframe is 1-5 business days. We believe this review is unfair and does not reflect to the status quo. However, we are open to working with you in the future with understanding terms. Regards, Anthony
It was a smooth transaction
It was a smooth transaction. My car got picked up in a day.
March 28, 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Dear Gabor, thank you for taking the time to tell us about your experience. We're happy to hear about another successful shipment, and a satisfied customer. We hope to hear from you again.
Respectfully,
Monika
They came out cheaper than the…
They came out cheaper than the competing brokers on shiply. My car got to its destination undamaged and with a minimum of fuss.
My only complaint is that the driver they hired barely spoke English which made communication very hard.
March 11, 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Dear Brian, thank you for mentioning the good and the bad. While some of the drivers we partner up with sometimes have a bit of a language barrier, we've always been able to communicate with them through their dispatchers. So as long as you notify us about a concern or something specific you need, we'll always handle it on our end, and you won't have to stress about the details. We hope to hear from you again in the future, and enjoy the car!
Respectfully,
Monika
Got my motorcycle to NC in one piece
Got my motorcycle to NC in one piece.
Thanks!
March 1, 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Dear CJ, thank you for your honest review. And you're always welcome. We hope to work with you again, and get a complete score next time!
Respectfully,
Monika
Awesome!!
Awesome!!!
Mine were 2 classic cars. They worked with me to expedite the pickup. Delivered without any issues.
Their customer service folks are outstanding and followed up every single step of the way.
And on top of everything, the icing is their price. Very competitive.
March 18, 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you so much for your kind words, Daniel! We're thrilled to hear that you had a positive experience. We appreciate your support and look forward to serving you again soon!
Everyone was really nice and…
Everyone was really nice and responsive! The process was fairly quick and easy. We will definitely continue to use Tempus and recommend to all our friends!
March 13, 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you so much for your kind words, Sydney! We're thrilled to hear that you had a positive experience. We appreciate your support and look forward to serving you again soon!
I was a first time shipper
I was a first time shipper, this company was incredible, they explained the process and kept me informed every step of the way! I look forward to any future business. Highly recommend. The driver was courteous and very helpful.
March 11, 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Dear Tracy,
Thank you so much for your review! We're thrilled to hear that your first shipping experience with us was a success. It's wonderful to know that you felt informed and supported throughout the process. We appreciate your recommendation and are excited about the possibility of working with you again in the future.
Best regards,
Sophie
Excellent communication and timely…
Excellent communication and timely delivery all for a very reasonable price. Would definitely recommend and would use again if needed.
February 26, 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience. We appreciate your support and look forward to serving you again soon!
Very timely pickup and delivery
Very timely pickup and delivery! Delivered ahead of schedule. Driver very professional and helpful! THANK YOU
February 25, 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you so much for your feedback! We're glad to hear that you were pleased with the timely pickup and delivery of your items, and we're especially pleased that our driver was able to provide you with professional and helpful service.
Your satisfaction is our top priority, and we're grateful for the opportunity to serve you.
Thank you once again for choosing our company!
Best regards, Bella
This guys are amazing i highly…
This guys are amazing i highly recommend; I save a hundreds usd with this company and I received the car before as expected
February 25, 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you so much for your recommendation! We're pleased to hear that you had such a positive experience with our company. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We appreciate your business and look forward to serving you again in the future!
Best regards, Bella
Great service great delivery will use…
Great service great delivery will use again!!
February 19, 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thanks for your feedback, hope to work with you again. Catherine
We worked with Derrick
We worked with Derrick, I can say he is professional of his job !!
February 15, 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you for your kind words! Your company is great at what you do too. Thank you for your business. And here's to many more.
Respectfully,
Monika
Thanks for pretty fast dispatch
Thanks for pretty fast dispatch, its was a pleasure to work with you Derrick! Sam from Affect Truck LLC.
February 15, 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Dear Sam, thank you for taking the time to leave us a nice review! We enjoyed working with your company just as much. And we hope to many shipment together in the future!
Respectfully,
Monika
Great company to work with
Great company to work with! Always great communication! Derrick was very helpful and professional.
February 9, 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you so much for your positive feedback! We're pleased to hear that you had a great experience working with us and that Derrick was able to assist you effectively.
We appreciate your business and look forward to continuing to serve you in the future!
Respectfully, Bella
Good company
It's a good company to work with and Jack is a good guy
February 8, 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience. We appreciate your support and look forward to working with you again soon! Tempus Logix
Very professional company
Very professional company, always available to assist and answer any questions would work with again in future.
February 6, 2024
Unprompted review
Reply from Tempus Logix Auto Transport
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience. We appreciate your support and look forward to serving you again soon!
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