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The Hearing Care Partnership - Great Missenden Reviews 1

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TrustScore 3 out of 5

3.2

Hearing Aid Store
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75 High Street, HP16 0AL Great Missenden, GB

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01494 851613

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Company details

  1. Hearing Aid Store
  2. Audiologist

Written by the company

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.

Contact info

  • 75 High Street, HP16 0AL, Great Missenden, United Kingdom

  • 01494 851613

3.2

Average

TrustScore 3 out of 5

1 review

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Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I made an appointment with the…

I made an appointment with the audiologist personally, and she didn't bother to notify me that she had cancelled before I arrived.
When I arrived for the appointment I was told she was 'not available'. No text no email.

I made a 2nd appointment at another branch. The same thing happened. The communication of this company is poor. It leads to lack of confidence in professional competence.

October 2, 2024
Unprompted review
The Hearing Care Partnership - Great Missenden logo

Reply from The Hearing Care Partnership - Great Missenden

We are truly sorry to hear about your recent experience. A unique set of circumstances led to this situation, and we sincerely apologise for any inconvenience caused. This is not typical of the service or communication we strive to provide.

Please rest assured that we have worked closely with our partners to minimise any further impact. To discuss this further or to reschedule your appointment, please don’t hesitate to call us on 0800 52 00 546.

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