There were a range of factors that I was delighted with at the The Hearing Care Partnership but primarily the professionalism of all staff from reception to the specialists. The specialist, Celeste... See more
Company replied
Location
Switch locationStation Approach, Bridge House, BN6 8HN Hassocks, England, GB
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Gina was very friendly and knowledgeable, great service got in the same day for ear wax removal. Totally clean ears now and even got to see the results on the little camera. Full hearing test as well,... See more
Celeste de Freitas created a wholly successful experience for me. Her advice was cogent and based upon her extensive knowledge and experience. All my questions were solved in a relaxed ethos. The hea... See more
Company replied
Really good service, Gina was very friendly and explained things well. Was great to get good idea of whats going on inside my ears and having wax removed was satisfying. Would recommend!
Company replied
Company details
Written by the company
The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.
Contact info
Station Approach, Bridge House, BN6 8HN, Hassocks, England, United Kingdom
4.1
Great
5 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
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An enjoyable experience!
There were a range of factors that I was delighted with at the The Hearing Care Partnership but primarily the professionalism of all staff from reception to the specialists.
The specialist, Celeste, was extremely knowledgeable and made the journey along the range of hearing tests through to setting up the hearing aids a pleasure.
This has resulted in hearing aids matched to the issues I have and now I'm able to hear and enjoy conversations, music and listening to nature again. Many thanks!
April 28, 2026
Unprompted review
Reply from The Hearing Care Partnership - Hassocks Station Approach
We're thrilled to hear about your positive experience with us at The Hearing Care Partnership! It's wonderful to know that you found Celeste to be extremely knowledgeable and that your journey from testing to setting up the hearing aids was a pleasure. We're delighted that you're now able to enjoy conversations, music, and the sounds of nature again. Thanks for sharing your feedback!
An excellent service from Celeste de Freitas
Celeste de Freitas created a wholly successful experience for me. Her advice was cogent and based upon her extensive knowledge and experience. All my questions were solved in a relaxed ethos. The hearing aids l purchased as a result of our several consultations are ideal.
I wholeheartedly recommend her service.
June 12, 2024
Unprompted review
Reply from The Hearing Care Partnership - Hassocks Station Approach
Thank you for sharing your experience with Celeste! We're so pleased to hear that you found her advice valuable and that your questions were answered to your satisfaction. It's fantastic to know that the hearing aids you purchased are ideal for you. Celeste will be thrilled to hear your recommendation. We're grateful for your kind words and trust in our service!
Amazing service
Gina was amazing, really helpful and unblocked my ear easily. I would really recommend.
September 15, 2023
Unprompted review
Reply from The Hearing Care Partnership - Hassocks Station Approach
Thank you very much for your review, we really appreciate it!
Ear wax removal
Gina was very friendly and knowledgeable, great service got in the same day for ear wax removal. Totally clean ears now and even got to see the results on the little camera. Full hearing test as well, perfect hearing now. Also had a look at my wife's ear and no need to wait for a doctors referral to ENT for fluid behind the eardrum.
July 6, 2023
Unprompted review
Really good service
Really good service, Gina was very friendly and explained things well. Was great to get good idea of whats going on inside my ears and having wax removed was satisfying. Would recommend!
June 9, 2023
Unprompted review
Reply from The Hearing Care Partnership - Hassocks Station Approach
Thank you for your kind review and recommendation of our services!
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