The Hearing Care Partnership - Muswell Hill Reviews 4

TrustScore 4 out of 5

4.0

64 Muswell Hill, N10 3RT Muswell Hill, London, GB


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Rated 5 out of 5 stars

My experience with The Hearing Care Partnership ( Muswell Hill N10 ) was entirely Positive. Shivali Chayda, the audiologist was polite, professional, friendly and helpful. I felt like my hearing... See more

Company replied

Rated 5 out of 5 stars

Shivali Chavda, the audiologist who saw me, could not have been better. She thoroughly explained all aspects of the hearing test and the options available to me. The care and aftercare have been first... See more

Company replied

Rated 5 out of 5 stars

Fiona Crawford at your Muswell Hill branch was the ultimate professional. She took her time and explained everything in clear detail. I've had my Oticon aids for 2 weeks now and am amazed at the diffe... See more

Company replied

Rated 5 out of 5 stars

Fiona was very professional and friendly. She took time over my initial assessment and maintained contact by phone and face to face appointments when adjustments were needed to my hearing aid. I also... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist

Written by the company

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Contact info

  • 64 Muswell Hill, N10 3RT, Muswell Hill, London, United Kingdom

  • 0203 4119 356

4.0

Great

TrustScore 4 out of 5

4 reviews

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Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

5 Star Service

My experience with The Hearing Care Partnership ( Muswell Hill N10 ) was entirely Positive.

Shivali Chayda, the audiologist was polite, professional, friendly and helpful. I felt like my hearing had been assessed thoroughly by somebody who was passionate about their job.

I'd also note that at no point did I feel I was pushed to purchase any of the hearing services or devices.

March 3, 2026
Unprompted review
The Hearing Care Partnership - Muswell Hill logo

Reply from The Hearing Care Partnership - Muswell Hill

We're thrilled to hear about your positive experience at The Hearing Care Partnership! Shivali and the team will be delighted to hear your feedback. It's great to know that you felt well taken care of and that your hearing was thoroughly assessed without any pressure to purchase. Thank you for sharing this fantastic review!

Rated 5 out of 5 stars

Extremely good experience buying hearing aids

Shivali Chavda, the audiologist who saw me, could not have been better. She thoroughly explained all aspects of the hearing test and the options available to me. The care and aftercare have been first class. I had previously tried NHS hearing aids but did not get on well with them. I was nervous about spending a lot of money going privately but it has proved to be worth every penny. It is extremely reassuring to know that help is available whenever required and that I will be checked regularly. Highly recommend.

November 19, 2024
Unprompted review
The Hearing Care Partnership - Muswell Hill logo

Reply from The Hearing Care Partnership - Muswell Hill

We're thrilled to hear about your positive experience with Shivali, our audiologist. It's fantastic to know that you found the care and aftercare to be first class. Thank you for recommending us! Shivali and the team will be delighted to hear your feedback. If you ever need anything, we're here for you.

Rated 5 out of 5 stars

Excellent care

Fiona Crawford at your Muswell Hill branch was the ultimate professional. She took her time and explained everything in clear detail. I've had my Oticon aids for 2 weeks now and am amazed at the difference they have made to my life. Thank you Fiona!

February 9, 2022
Unprompted review
The Hearing Care Partnership - Muswell Hill logo

Reply from The Hearing Care Partnership - Muswell Hill

Thank you for sharing your recent experience with us, we are so pleased to hear how well you are getting on with your new hearing aids! Fiona will be delighted to read your lovely feedback.

Rated 5 out of 5 stars

Fiona was very professional and…

Fiona was very professional and friendly. She took time over my initial assessment and maintained contact by phone and face to face appointments when adjustments were needed to my hearing aid. I also felt safe with the Covid 19 precautions she had in place. I am very satisfied with the service from The Hearing Care Partnership.

October 29, 2020
The Hearing Care Partnership - Muswell Hill logo

Reply from The Hearing Care Partnership - Muswell Hill

Our audiologist, Fiona, will be delighted with your feedback. Glad to hear you're feeling safe and well looked after during and following on from your appointment. Thank you for leaving a review!

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