The Hearing Care Partnership - Shaftesbury Reviews 4

TrustScore 4 out of 5

4.0

Wesley House, SP7 8AR Shaftesbury, Dorset, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The clinician in the Shaftesbury branch, Molly Hayward was very welcoming and professional at all times. She took the time to explain everything she was going to do and made sure that I was comfortab... See more

Company replied

Rated 5 out of 5 stars

Molly Hayward gave me a friendly welcome and a very thorough and professional service to remove wax from both ears, with a follow-up a week later. Much appreciated.

Company replied

Rated 5 out of 5 stars

Very pleased with my hearing aids. Service was excellent helping me to choose the right aids for me. Everything very well explained by a very friendly Audiologist.

Company replied

Rated 5 out of 5 stars

Jo my Audiologist was fabulous, professional, very gentle but effective. Excellent service in Shaftesbury. I can hear again, amazing. Thank you.

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist

Written by the company

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Contact info

  • Wesley House, SP7 8AR, Shaftesbury, Dorset, United Kingdom

  • 01747 898 302

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ear Wax Removal

The clinician in the Shaftesbury branch, Molly Hayward was very welcoming and professional at all times. She took the time to explain everything she was going to do and made sure that I was comfortable and relaxed throughout. She took some photographs of before and after the ear wax removal procedure to show me the difference. I was extremely impressed by Molly and would highly recommend her to others. Thank you Molly.

March 2, 2023
Unprompted review
The Hearing Care Partnership - Shaftesbury logo

Reply from The Hearing Care Partnership - Shaftesbury

Thank you for choosing our ear wax removal service and leaving such a lovely review. Molly will be most pleased to read this!

Rated 5 out of 5 stars

A very professional service from Molly Hayward

Molly Hayward gave me a friendly welcome and a very thorough and professional service to remove wax from both ears, with a follow-up a week later. Much appreciated.

March 2, 2023
Unprompted review
The Hearing Care Partnership - Shaftesbury logo

Reply from The Hearing Care Partnership - Shaftesbury

Thank you for taking the time to share your experience with us. We are so pleased to hear how you found your wax removal appointment with Molly!

Rated 5 out of 5 stars

Jo my Audiologist was fabulous

Jo my Audiologist was fabulous, professional, very gentle but effective.
Excellent service in Shaftesbury.
I can hear again, amazing. Thank you.

October 25, 2021
Unprompted review
The Hearing Care Partnership - Shaftesbury logo

Reply from The Hearing Care Partnership - Shaftesbury

Thank you very much for taking the time to leave such a lovely review!

Rated 5 out of 5 stars

Very pleased with my hearing aids

Very pleased with my hearing aids. Service was excellent helping me to choose the right aids for me. Everything very well explained by a very friendly Audiologist.

January 30, 2021
The Hearing Care Partnership - Shaftesbury logo

Reply from The Hearing Care Partnership - Shaftesbury

Thank you for taking the time to leave us a review. Our audiologist team will be delighted with your feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look