I went with complete blockage in one ear, Rebecca was brilliant at sorting both ears out, even though it took more than one visit. Would highly recommend her if you are having any problems with your e... See more
Company replied
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I went with complete blockage in one ear, Rebecca was brilliant at sorting both ears out, even though it took more than one visit. Would highly recommend her if you are having any problems with your e... See more
Company replied
Both colleagues I dealt with were very professional and did an amazing job. One of my ears was particularly tricky but with their patience and expertise my ears are completely clear now. Would highly... See more
Company replied
Me and my wife attended the ear wax removal clinic and were both greeted and treated by Rebecca Maybanks who we must say was extremely polite, professional and caring and highly recommend using them... See more
Company replied
Rebecca was very, polite, kind and explained everything to me…would highly recommend…..just one thing, there are stairs and no lift….
Company replied
The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.
25 Queens Road, SS1 1LT, Southend-on-Sea, Essex, United Kingdom
Replied to 85% of negative reviews
Typically replies within 1 week
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I went with complete blockage in one ear, Rebecca was brilliant at sorting both ears out, even though it took more than one visit. Would highly recommend her if you are having any problems with your ears

Reply from The Hearing Care Partnership - Southend-on-Sea
Me and my wife attended the ear wax removal clinic and were both greeted and treated by Rebecca Maybanks who we must say was extremely polite, professional and caring and highly recommend using them if needed.

Reply from The Hearing Care Partnership - Southend-on-Sea
Rebecca was very, polite, kind and explained everything to me…would highly recommend…..just one thing, there are stairs and no lift….

Reply from The Hearing Care Partnership - Southend-on-Sea

Reply from The Hearing Care Partnership - Southend-on-Sea
Both colleagues I dealt with were very professional and did an amazing job. One of my ears was particularly tricky but with their patience and expertise my ears are completely clear now. Would highly recommend.

Reply from The Hearing Care Partnership - Southend-on-Sea
I am in early 70s and struggling a bit with my hearing especially with the TV and among a group of people. I was recommended to see audiologist Scott Jupp by a friend. Brilliant experience! Tests were done and every step was explained thoroughly and patiently. The over the ear hearing aids arrived very soon. Scott showed me how to use them, clean them and maintain them.
Now I can hear properly. No whistling noises, no humming, not too loud or too soft - just perfect!
Not a cheap exercise but really worth it. I now wonder why I was so apprehensive to get hearing aids in the first place. HAPPY!

Reply from The Hearing Care Partnership - Southend-on-Sea
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