The Hearing Care Partnership - Southend-on-Sea Reviews 6

TrustScore 4 out of 5

4.2

25 Queens Road, SS1 1LT Southend-on-Sea, Essex, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I went with complete blockage in one ear, Rebecca was brilliant at sorting both ears out, even though it took more than one visit. Would highly recommend her if you are having any problems with your e... See more

Company replied

Rated 5 out of 5 stars

Both colleagues I dealt with were very professional and did an amazing job. One of my ears was particularly tricky but with their patience and expertise my ears are completely clear now. Would highly... See more

Company replied

Rated 5 out of 5 stars

Me and my wife attended the ear wax removal clinic and were both greeted and treated by Rebecca Maybanks who we must say was extremely polite, professional and caring and highly recommend using them... See more

Company replied

Rated 5 out of 5 stars

Rebecca was very, polite, kind and explained everything to me…would highly recommend…..just one thing, there are stairs and no lift….

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist

Written by the company

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Contact info

  • 25 Queens Road, SS1 1LT, Southend-on-Sea, Essex, United Kingdom

  • 01702 660 251

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

I went with complete blockage in one ear, Rebecca was brilliant at sorting both ears out, even though it took more than one visit. Would highly recommend her if you are having any problems with your ears

October 1, 2022
Unprompted review
The Hearing Care Partnership - Southend-on-Sea logo

Reply from The Hearing Care Partnership - Southend-on-Sea

Thank you for your review and recommendation!

Rated 5 out of 5 stars

Me and my wife attended the ear wax…

Me and my wife attended the ear wax removal clinic and were both greeted and treated by Rebecca Maybanks who we must say was extremely polite, professional and caring and highly recommend using them if needed.

October 1, 2022
Unprompted review
The Hearing Care Partnership - Southend-on-Sea logo

Reply from The Hearing Care Partnership - Southend-on-Sea

Thank you for sharing your and your wife's recent experience with us, it is most appreciated!

Rated 5 out of 5 stars

Ear Wax removal

Rebecca was very, polite, kind and explained everything to me…would highly recommend…..just one thing, there are stairs and no lift….

September 17, 2022
Unprompted review
The Hearing Care Partnership - Southend-on-Sea logo

Reply from The Hearing Care Partnership - Southend-on-Sea

Thank you for your review and feedback.

Rated 5 out of 5 stars

Both colleagues I dealt with were very…

Both colleagues I dealt with were very professional and did an amazing job. One of my ears was particularly tricky but with their patience and expertise my ears are completely clear now. Would highly recommend.

August 20, 2022
Unprompted review
The Hearing Care Partnership - Southend-on-Sea logo

Reply from The Hearing Care Partnership - Southend-on-Sea

Thank you for your review and recommendation!

Rated 5 out of 5 stars

I am in early 70s and was struggling with my hearing....

I am in early 70s and struggling a bit with my hearing especially with the TV and among a group of people. I was recommended to see audiologist Scott Jupp by a friend. Brilliant experience! Tests were done and every step was explained thoroughly and patiently. The over the ear hearing aids arrived very soon. Scott showed me how to use them, clean them and maintain them.
Now I can hear properly. No whistling noises, no humming, not too loud or too soft - just perfect!
Not a cheap exercise but really worth it. I now wonder why I was so apprehensive to get hearing aids in the first place. HAPPY!

September 3, 2021
The Hearing Care Partnership - Southend-on-Sea logo

Reply from The Hearing Care Partnership - Southend-on-Sea

Thank you so much for your wonderful review, we are so pleased to hear that you are getting on with your hearing aids so well! Scott will be delighted to to read your comments!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look