Theindiashop Reviews 558

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their beauty and value. Many people appreciate the efficient and prompt delivery service, noting that their orders arrived quickly and were well-packaged. The overall service experience is frequently described as excellent, with consumers finding the ordering process straightforward. Reviewers are particularly pleased with the diverse range of items, from quilts and scarves to home decor, all of which are consistently met with positive feedback regarding their craftsmanship and aesthetic appeal.

What people talk about most

Product

People report positive experiences with product, consistently praising the quality and design of items such... See more

Quality

Customers consistently note positive experiences with quality. Reviewers are delighted with items like... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speed and efficiency of... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the easy and quick ordering process,... See more

Service

Clients share positive opinions on service. Customers consistently praise the efficiency and reliability of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The quality of the items is superb, so beautiful and great value for money. Dispatched really quickly and very well packaged especially as I'd ordered bath oil and a blanket. Both arrived completely p... See more

Rated 5 out of 5 stars

Delighted with my lovely quilt. Beautiful, soft almost muted colours which enhance the bedroom. Lightweight and a perfect size for a super king bed.

Rated 5 out of 5 stars

Lovely block print head scarves. Very India. A speciality. So great to be able to get Indian block printed items in the UK. Thank you India shop for supplying them. I also have a table cloth and quilt... See more

Rated 5 out of 5 stars

The delivery was very fast and efficient. Really pleased with the large and small baskets, they are very roomy and beautifully made from recycled Saris. So colourful and perfect. Thanks again India Sh... See more


Company details

  1. Oriental Rug Store

Information provided by various external sources

The India Shop started in 1987, we are a family firm based the heart of rural Wiltshire, importing the best of Fair Trade home and gift products. We have a retail shop in Salisbury and a furniture showroom in Honeystreet in the beautiful Pewsey Vale. We are committed to Fair Trade, aiming to provide sustainable employment for disadvantaged artisans; no child is involved in the production of our goods. We are a member of the British Association for Fair Trade Shops & Suppliers (BAFTS). We aim to offer quality stylish hand made products that are full of character. We like fun and colourful and something a bit different. We source new products each Spring and Autumn to keep our collection interesting and unique.


Contact info

4.9

Excellent

TrustScore 5 out of 5

558 reviews

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Rated 5 out of 5 stars

Such a perfect shop

I visited The India Shop and the cafe next door a few weeks ago and everything was so lovely. The selection of things in the India Shop is amazing, definitely something for everyone. I bought an absolutely beautiful fairy necklace, and as soon as my friend saw it she wanted one as well. A quick instagram message to them and they sent me photos of the selection necklaces they had left and posted it out to me first class delivery that day! It arrived in Kent first thing the next morning!
I will be coming back as soon as I am back in Wiltshire!

June 8, 2024
Rated 5 out of 5 stars

I love the block print tablecloth

I love the block print tablecloth. The colours are vibrant and beautiful. It is of good quality and was despatched extremely quickly. I only have one critical remark about the India Shop and is unconnected to any purchases. I think it is a pity that they do not read emails sent through the contact form on their website. I have twice sent them queries about the measurements of their kimono robes. Both messages were ignored so I eventually bought some robes from different companies. A shame because theirs look lovely but through ignoring mailed messages, they have lost sales!

May 9, 2024
Rated 5 out of 5 stars

Slick and friendly service with good products

I was impressed by the speed and friendly nature of the response I received to my enquiry. Alternative products were thoughtfully proposed and the sale / delivery process was very smooth. The goods arrived the following day, beautifully wrapped and were exactly as described. I would recommend and shop again. Thanks.

May 9, 2024
Rated 4 out of 5 stars

Very fast delivery

Very fast delivery, great customer service.

The only frustration when buying chemo scarves, you need them, when you need them, and a lot of patterns are out of stock.

Best scarves that I have tried when had chemo before. The only snag is cold wash or loose the dye. but so, so comfortable, and don't fall off your head!

April 13, 2024
Rated 5 out of 5 stars

Nice Gift

The recipient of our gift was very Thankful and enjoyed the brownies and liked the packaging. As it was a gift, sent directly, I can not say any more except the process was very easy, Thank you.

March 25, 2024
Rated 1 out of 5 stars

i want to return the scarfs as they are…

i want to return the scarfs as they are too small but no one has replied to my email.

April 2, 2024
Theindiashop logo

Reply from Theindiashop

Dear Parveen

We are sorry that you need to send the scarves back to us.

We cannot seen any email from you but would refer you to the returns page on our website where you will find full details of how to return items.

We attach a link below for your ease of reference.

https://theindiashop.co.uk/policies/refund-policy

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