The LGV Training Company Reviews 

862
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive and highly knowledgeable instructors who guide learners patiently through every single step of the entire training process. Reviewers also emphasize the efficient customer service, friendly staff members, and prompt communication, noting that the team is always ready to answer any questions quickly. However, some customers also noted that communication could occasionally falter and that personal guidance felt completely lacking after the initial signup phase. A few reviewers additionally advised going directly to local training providers rather than relying on intermediate broker companies for course bookings.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are always polite,... See more

Service

Reviewers highlight positive aspects of service, praising the professional, reliable, and friendly support... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and polite team... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an overall great service from start... See more

Response time

Clients share positive opinions on response time, noting that the team is always on hand and quick to answer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"I recently completed my C+E training, and I cannot recommend Stefan enough! From day one, he was incredibly thorough, patient, and dedicated to making sure I understood every detail. Not only did he... See more

Company replied

Rated 5 out of 5 stars

The LGV training company has helped me every step of the way. Explaining everything in detail and what the process entailed. Managed to pass my theory test (multiple choice, hazard perc... See more

Company replied

Rated 5 out of 5 stars

Just passed my driving test today! Big thank you to Antonio and his team for massive support and help with all the process and paperwork. Also Andy, my driving instructor was the best instructor i eve... See more

Company replied

Rated 5 out of 5 stars

From start to finish the LGV training company were A1 supporting me through the process and always there if I needed help , advice or support . Big shout out to ralf who was my point of contact for... See more

Company replied


Company details

  1. Drivers License Training School

Written by the company

The LGV Training Company are the UK's leading LGV training & HGV training specialists offering start to finish process, helping you at each step. We've organised, monitored and managed HGV driver training with over 40 brands. With over 50 locations UK ...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

862 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(862)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

absolutely class

absolutely class. Recommend

October 2, 2026
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Hi Mark,

Many thanks for taking the time to leave this review and recommending us as a company.

All the best!

Rated 5 out of 5 stars

Great course

Great course, excellent explanation in modules.

September 30, 2026
The LGV Training Company logo

Reply from The LGV Training Company

Hi Jaroslaw,

Thank you for the 5 stars, its really appreciated.

All the best!

Rated 1 out of 5 stars

Made an enquiry

Made an enquiry, price was good until you look deeper to what’s involved and compare some like for likes it’s really not a good deal. Go with someone else, but if you do get in touch stay away from Nick who will bombard you with emails and calls/text messages.

“I appreciate you are not ready for the HGV training or help from our recruitment team for a new job yet but not to worry. I guess that’s the case as you have not had the courtesy to respond to any of my calls, e-mails or even text messages”

September 30, 2026
Unprompted review
Rated 4 out of 5 stars

Great communication from part of the…

Great communication from part of the organisation also very patient with me and great support

September 29, 2026
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Hi Alex,

Thank you for taking the time to leave this feedback.

Its great to hear you felt supported!

Rated 5 out of 5 stars

Great job and very good friendly and…

Great job and very good friendly and the best company I’m pass my model 4 super very happy with the company thank

September 28, 2026
Unprompted review
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Reply from The LGV Training Company

Hi Lamine,

Thank you for taking the time to leave this review, we are happy to hear this positive feedback.

Wishing you all the best!

Rated 5 out of 5 stars

Helpful and friendly staff

Helpful and friendly staff, provided assistance thoughtout my training process from making the initial payment until getting a job.

September 28, 2026
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Hi Dan,

Thank you for taking the time to review us as a company, its really appreciated.

We wish you all the best using your license!

Rated 5 out of 5 stars

Amazing company to work with

Amazing company to work with. Everyone is very helpful and quick to respond to questions and concerns. I would highly recommend to anyone.

September 21, 2026
Unprompted review
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Reply from The LGV Training Company

Hi Bella,

We really appreciate the feedback you have left, thank you.

Its great to hear you would recommend us as a company!

Rated 5 out of 5 stars

The course went so good and…

The course went so good and understandingly,professionalism and helpful .Thanks all!

September 28, 2026
Unprompted review
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Reply from The LGV Training Company

Hi,

Thank you very much for the 5* review, we really appreciate you taking the time to leave feedback.

Wishing you all the best!

Rated 5 out of 5 stars

Friendly staff

Friendly staff ring occasionally to see where your getting on with getting your licence i passed my class 2 so they offered to help with employment couldnt recommend enough

September 22, 2026
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Reply from The LGV Training Company

Hi Kurt,

Thank you for your kind review, its great to hear you would recommend us.

All the best using your Class 2 license!

Rated 5 out of 5 stars

I have done 5 course in my training for…

I have done 5 course in my training for a CPC
The course is one of the best I’ve ever done and all the instructors were working with me and were brilliantly knowledgeable in everything in from the track to check of them well knowledgeable to the points and legal training of were I would no problem were
Were I stand if I had problems with employer, insurance,management and. Maintenance , delivery of the answer to my question were on the spot and most importantly the friendly service is best in every way,I am going to recommend the to all my customers and friends including my family
Thank you
Mr Patel

September 21, 2026
Unprompted review
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Reply from The LGV Training Company

Hello Mr Patel,

Thank you so much for this lovely feedback on the CPC course, we really appreciate it.

Wishing you all the best!

Rated 5 out of 5 stars

Great organisation

Great organisation, thank you!

September 17, 2026
The LGV Training Company logo

Reply from The LGV Training Company

Hi,

Thank you for your 5* review, we really appreciate it!

Rated 1 out of 5 stars

Rude and threatening

I didn’t book with them as the person who contacted me via many many calls and emails was not only rude but also threatening on email. It is worth remembering you never know what someone else is going through, speaking over the few days I was bombarded was not feasible, making unpleasant comments was unnecessary.I would never recommend using such an unprofessional business

September 23, 2026
Unprompted review
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Reply from The LGV Training Company

Thank you for leaving this feedback.

We take all feedback seriously and hold our team to a high standard of professionalism in every customer interaction. We're not able to comment on the specifics of an individual exchange based on a review alone, but we would like the opportunity to investigate this properly.

Could you please contact our customer services team directly with more detail? customer.services@thelgvtrainingcompany.co.uk

We'd welcome the chance to understand what happened and follow up appropriately.

Thank you again for bringing this to our attention.


The LGV Training Company.

Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service

The support we received from The LGV Training Company was absolutely fantastic.

My son had previously paid another company to help him through his HGV course, but unfortunately, they were totally useless. I found The LGV Company online and decided to give them a go.

I paid again for my son to start his training with them, and the difference in the support he received was unbelievable. They genuinely cared about how he was getting on. They would phone him every time he had a test to see how he had done and ask if there was anything they could do to help.

It was so refreshing to deal with a company that actually cares about their customers and wants to see them succeed.

If you want a company that genuinely cares about whether you pass, rather than just taking your money and leaving you to it, then look no further than The LGV Training Company.

We couldn’t recommend them highly enough! ⭐⭐⭐⭐⭐

August 25, 2026
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Hi Dawn,

Thank you so much for this review, its lovely to read such great feedback.

We are wishing your son all the best using his license!

Rated 5 out of 5 stars

From start to finish this company has…

From start to finish this company has been excellent. I had constant updates and check ins from the booking team and was in contact with Anthony on the recruitment team as soon as I passed and he got me an interview the next day and a job within the week.
Honestly couldn't be a better experience and I will be recommending lgv trying company to others.

September 8, 2026
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Hi Ben,

Thank you so much for the review, its lovely to hear such postive feedback.

All the best in your new job using your license!

Rated 4 out of 5 stars

I had a great experience with this…

I had a great experience with this driving company. The service was professional, reliable, and friendly from start to finish. The instructors were patient, knowledgeable, and made me feel comfortable and confident behind the wheel.

Communication could be improved between colleagues as I was dealing with the same questions a lot.

The lessons were well organised and tailored to my needs, and I really appreciated the clear guidance and helpful feedback throughout my learning journey.
I would definitely recommend this driving company to anyone looking for a professional and trustworthy driving school. Excellent service!

September 4, 2026
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Hi Flora,

Thank you for your review and feedback, we really appreciate it.

All the best using your license!

Rated 5 out of 5 stars

I had a great experience learning with…

I had a great experience learning with driving school! I recently completed my HGV training and I’m so happy to say that I passed all of my tests!

The training was intensive and challenging at times, but my instructor was patient, professional and very supportive throughout the whole process. I was quite nervous at the beginning, especially when learning to drive such a large vehicle, but I was given clear instructions and encouragement which really helped build my confidence.

I’m very grateful for all the guidance and support I received. I would definitely recommend this company to anyone who is looking to start their HGV driving journey. Thank you so much for helping me achieve my goal!

August 26, 2026
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Hi Maggie,

Thank you for leaving such a lovely review, its really appreciated.

We are happy to hear you would recommend us as a company!

All the best using your license in the future.

Rated 5 out of 5 stars

I went with the LGV training company as…

I went with the LGV training company as they were the only company to get back to me within 5 minutes of an initial inquiry. Nick Lake spoke for about 20 minutes, going through everything they offer regarding training and support. The price was good, and support was readily available when needed. The staff always contacted me regarding each stage of the process with great feedback and encouragement. The learning tools are great, but you yourself must put in the study time. So, overall, from inquiry to pass was 5 months, well worth it.

August 28, 2026
The LGV Training Company logo

Reply from The LGV Training Company

Hi John,

Thank you for your 5* review, we really appreciate the feedback!

Its great to hear Nick and the team were able to support you through the process.

All the best using your license!

Rated 4 out of 5 stars

Top job

They handled all aspects of my training with competent professionalism and were there when I had many questions. Nick Lake is the man to speak to and you will be sorted.
The only reason I didn't give 5 stars is that due to the school's being busy,I had to take my 2nd test in a different location but overall I'd recommend using LGV

August 27, 2026
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Hi Richard,

Thank you for your feeback, we really appreciate it.

All the best using your license!

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