The items arrived well packaged, feel like very good quality. They look very good now they are hanging. Only issue was delivery via Royal mail, advised 10:30 - 14:30, tracking system not working, ch... See more
Company replied
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Reasonably priced and well-made curtains, ideal for our needs. Felt like a valued customer, informed every step of the way about availability and delivery and we were very lucky that the Yodel person... See more
Company replied
Fabulous company to buy from. I had to call customer services as needed alterations to both set of curtains and wasn’t sure how to do this. The lady was extremely helpful. I ordered two pairs of curta... See more
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Having been badly let down by another company with a paid for curtain order that failed to arrive (ongoing problem) we turned to the Mill Shop as the choice of patterns was very good and prices very c... See more
Company replied
Company details
- Window Treatment Store
- Curtain and Upholstery Cleaning Service
- Curtain Store
- Furniture Store
- Home Improvement Store
- Linens Store
Written by the company
At The Mill shop, we’re passionate about all things interior decor, fabrics, finding the latest trends and new designs. But there’s one priority that will always remain the most important to us - and that’s understanding your desire to update your home, in an affordable and stylish way. Bring your room together with our curtains, nets, voiles & more today. Shop Now! Choose from a wide range of curtains, cushions & more to create your ideal space. Wide range of colours. Made in the UK. Great customer service. We’re lucky to say that we have a variety of customers here at The Mill Shop, with continued support from those many generations that would have frequently visited our original little Mill Shop. We hope that you enjoy shopping with us, as much as we have loved creating The Mill Shop over the years. With family at heart, we cater for your home, as well as your kid’s (don’t miss the blackout ranges), your dad (he’ll like the thermal). Your nan (she loves our net range), aunt (made to measure voile) and second cousin twice removed (who doesn’t want a faux throw?). What we’re trying to say is, we are dedicated to offering an extensive variety here at The Mill Shop. We always have been, and we always will!
Contact info
Stoney Street, NG17 4GH, Sutton-in-Ashfield, United Kingdom
- 01623 445480
- sales@themillshop.co.uk
- themillshop.co.uk
4.8
Excellent
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Essential info
I spoke with Customer Services who highlighted a video demonstrating how to adapt pencil pleat curtains for hanging on curtain poles. Being unfamiliar with the process I was armed with information of necessary accessories to purchase. This I found extremely helpful.
December 13, 2024
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
good range of…products
easy website to navigate good range of products and quick delivery
December 18, 2024
Reply from The Mill Shop
Thank you for your 4 star review. We are really pleased you are happy with your purchase.
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Ordering was easy with The Mill Shop
Ordering was easy with The Mill Shop, I was kept informed throughout the process with regard to status and delivery. I am very pleased with the curtains I ordered, they arrived in great condition and packaging was very good. I would definitely return to this company and would highly recommend.
December 16, 2024
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
package came quickly and as advertised
package came quickly and as advertised. my first purchase from here and i doubt i will have need to be a regular customer but would recommend them
December 4, 2024
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Good quality curtains
Curtains good quality, delivered reasonably promptly and good customer service.
December 3, 2024
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Good quality curtains at a very fair…
Good quality curtains at a very fair price and delivered promptly. Thank you.
December 14, 2024
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
I very recently made a purchase from…
I very recently made a purchase from "The Mill Shop" for the first time, excellent service, I've used them again and the service was once again supberb.
Delivery, packaging and most importantly the voile is fabulous for the cost of it.
December 13, 2024
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Workmanship of the curtains were poor
Workmanship of the curtains were poor. On one piece the inner lining was longer than then curtain. Stitching had to be repaired is several places and inner lining cut back to repaired. Poor quality for the price. Have photos prior to repair.
December 12, 2024
Reply from The Mill Shop
Hello, Thank you for sharing your experience with us, we want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations, we will be in contact with you shortly to discuss this further. Many Thanks
Everything was seemless
Everything was seemless, except for Royal Mail misplacing my parcel for a couple a days, because it's Christmas, but that's not The Mill Shop's fault. Door curtain and cushions are pretty and reasonably priced.
November 30, 2024
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
amazing company
amazing company, amazing prices
, great customer service and the products are brilliant. Has changed my living room and beyond expectation on quality. Was the first time I'd tried this site and will use again/cant recommend enough
November 28, 2024
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Excellent blackout very quick delivery…
Excellent blackout very quick delivery colour as described.
December 9, 2024
Reply from The Mill Shop
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Reply from The Mill Shop
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
This rating is probably more a…
So happy with my curtains when they eventually got here!!! If you opt for royal mail free delivery in the Christmas period be prepared to wait
December 8, 2024
Reply from The Mill Shop
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
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