The items arrived well packaged, feel like very good quality. They look very good now they are hanging. Only issue was delivery via Royal mail, advised 10:30 - 14:30, tracking system not working, ch... See more
Company replied
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Reasonably priced and well-made curtains, ideal for our needs. Felt like a valued customer, informed every step of the way about availability and delivery and we were very lucky that the Yodel person... See more
Company replied
Fabulous company to buy from. I had to call customer services as needed alterations to both set of curtains and wasn’t sure how to do this. The lady was extremely helpful. I ordered two pairs of curta... See more
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Having been badly let down by another company with a paid for curtain order that failed to arrive (ongoing problem) we turned to the Mill Shop as the choice of patterns was very good and prices very c... See more
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Company details
- Window Treatment Store
- Curtain and Upholstery Cleaning Service
- Curtain Store
- Furniture Store
- Home Improvement Store
- Linens Store
Written by the company
At The Mill shop, we’re passionate about all things interior decor, fabrics, finding the latest trends and new designs. But there’s one priority that will always remain the most important to us - and that’s understanding your desire to update your home, in an affordable and stylish way. Bring your room together with our curtains, nets, voiles & more today. Shop Now! Choose from a wide range of curtains, cushions & more to create your ideal space. Wide range of colours. Made in the UK. Great customer service. We’re lucky to say that we have a variety of customers here at The Mill Shop, with continued support from those many generations that would have frequently visited our original little Mill Shop. We hope that you enjoy shopping with us, as much as we have loved creating The Mill Shop over the years. With family at heart, we cater for your home, as well as your kid’s (don’t miss the blackout ranges), your dad (he’ll like the thermal). Your nan (she loves our net range), aunt (made to measure voile) and second cousin twice removed (who doesn’t want a faux throw?). What we’re trying to say is, we are dedicated to offering an extensive variety here at The Mill Shop. We always have been, and we always will!
Contact info
Stoney Street, NG17 4GH, Sutton-in-Ashfield, United Kingdom
- 01623 445480
- sales@themillshop.co.uk
- themillshop.co.uk
4.8
Excellent
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Quick delivery before than expected
Quick delivery before than expected. Good quality 👌
December 8, 2024
Reply from The Mill Shop
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Fur throws
Always great service, I have ordered so many times very happy with everything. My go to for furry throws, rugs and cushions as always high quality
December 8, 2024
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Reliable and efficient service.
I have used The Mill Shop on several occasions and their service and delivery has been reliable and prompt.
I always opt for the FREE delivery through Royal Mail.
The products are as described on the website. In good good condition and within a few days of ordering.
November 24, 2024
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Nice product with lovely design
Nice product with lovely design. Delivered as promised-the outer packaging was damaged but as each set of curtains were individually packaged they were fine. Not yet hung so will update later
December 2, 2024
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Very disappointing experience and poor quality curtain fabric.
One pair of curtains, poorly made, won’t hang straight, so creased, no way they will iron out. Have returned these. 2nd pair, also completely creased up. An hour of ironing following instructions on care label failed to make any difference.
The butterfly fleece is very nice, pity the curtains were so awful.
November 22, 2024
Reply from The Mill Shop
We are so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be reached by email at sales@themillshop.co.uk .
Very happy with the curtains.
Very happy with the curtains. Delivered without delay.
November 22, 2024
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
New curtains
The curtains look amazing in my living room & bedroom I love the quality of the curtains, there hang well.
November 22, 2024
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
The product is excellent quality
The product is excellent quality, amazing value for money and was delivered within 2 days. Well done, I will definitely use them again.
December 4, 2024
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Excellent experience.
The items arrived well packaged, feel like very good quality. They look very good now they are hanging.
Only issue was delivery via Royal mail, advised 10:30 - 14:30, tracking system not working, chat bot not working, items finally arrived at 7:30. Driver advised he didn't get a van for his deliveries until 4pm.!!
December 1, 2024
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Easy contact and service
Easy contact and service, recommended . Quality product too
November 29, 2024
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Promt Delivery and well made goods
My delivery was right on time - was well packed and is worthy of 5 stars. My door curtain fits well and I hope to use "Mill shop" again in the future!
December 5, 2024
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Great quality
Great quality, quick delivery and excellent price! What's not to like?
November 28, 2024
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
Fantastic Customer Service
I bought two pairs of Freya pink curtains, which were admittedly inexpensive, but the stitching was faulty on both pairs.
Customer service was excellent and they refunded me straight away. Would definitely shop again.
November 10, 2024
Reply from The Mill Shop
Thank you for your 5 star review. We are really pleased you are happy with your purchase.
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