THEN AND NOW Reviews 13

TrustScore 4 out of 5

4.2

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Company details

  1. Shopping & Fashion

Information provided by various external sources

With a focus on premium designer brands, we source both current and discounted past season collections. Fashion is cyclical, so why not shop from all seasons? If you want to only focus on brand new, straight off the catwalk pieces, make sure to SHOP NOW. If you love pieces even more with a big discount on them, then SHOP THEN for our range of specially chosen timeless fashion. We search, select and curate brands from all over to bring together unique collections for stylish people, with new products added weekly. Our regularly updated online Magazine, edited by our in house team of fashion enthusiast professionals, provides fashion outfits, news, trends, travel and culture editorials. We aim to provide a shopping experience like no other and offer emerging and established brands for style and fashion you don't see everywhere else. We can promise that our products have been selected and quality checked by the team and that you will love your new purchases! THEN AND NOW Shop targets fashion savvy customers who love style and individuality, who don't follow the trend - but set it! If you are looking for special pieces, for something different, and for premium designers, then this is the place for you.


Contact info

4.2

Great

TrustScore 4 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 1 out of 5 stars

I did not receive my first order

I did not receive my first order. I have paid for this so I am out of pocket and without my order. I then received an email to review the product!

February 9, 2018
Unprompted review
THEN AND NOW logo

Reply from THEN AND NOW

Hi Deborah, we are sorry to hear your order did not arrive. As you have just informed us on this, we have opened an investigation and have replied to you email within 5 minutes. We will check with the courier and update you ASAP. Thank you

Rated 5 out of 5 stars

Fantastic!

Had the best experience shopping with Then and Now. The site is really easy to navigate and I absolutely loved my purchase. Delivery was super quick and the aftercare was spot on! Would def use again!

July 3, 2017
Unprompted review
Rated 5 out of 5 stars

Amazing

Great offer and amazing customer service! New and exiting products every week.

May 31, 2017
Unprompted review
Rated 4 out of 5 stars

Very good quality

It's not the first time that I buy clothes from Then and now shop and I am always happy with their service. The quality of the clothes is very good :)

May 30, 2017
Unprompted review
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