Highly recommend, quick response to messages, good value courier charge to enable me to purchase as live far away. Excellent packaged, very quick delivery, less than 24hours after ordered! Plants lov... See more
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I ordered two trees, both of which were larger than expected and cost signicantly less than comparable trees in local garden centres. They were well packaged and delivered quickly and were in good co... See more
Through no fault of The Tree Garden, the plant I ordered never arrived; my emails were answered almost immediately,and Sue did her best to chase 'APC Overnight' up. Despite this, the couriers failed t... See more
The plants were ordered as 3 litre size however what arrived was different. The Canary palm had been grown in a slim, long pot and put in a 3 litre pot that wasn't tall enough. The pot was barely... See more
Company details
Written by the company
We are a family run tree & shrub nursery based near West Malling, Kent. We specialise in hardy, but unusual, trees & shrubs for gardeners & non-gardeners alike. Trees, evergreens, Japanese acers, hardy tropicals, some perennials & bulbs in season, roses, bamboos, ferns & many more. We sell online & direct, but please CONTACT US to MAKE AN APPOINTMENT to visit.
Contact info
334 Stangate Road, ME19 5JL, West Malling, United Kingdom
- +441634245805
- sales@thetreegardenkent.co.uk
- thetreegardenkent.co.uk
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The plants were ordered as 3 litre size…
The plants were ordered as 3 litre size however what arrived was different. The Canary palm had been grown in a slim, long pot and put in a 3 litre pot that wasn't tall enough. The pot was barely a third full of soil.
Th Acer was similar taken out of a very small pot and put into a larger one, not filled with earth.
There was no loose earth in the packaging.
I rang the nursery and spoke to a gentleman whose response was poor.
I'm afraid I thought I'd found a relatively local nursery I could use but I will not be using them again
Very disappointed
Bought four plants - one was good but others were very poor specimens with dead wood, leaves and poor growth. Was offered return by nursery but cost and lack of packaging made this impossible. Very disappointed.
Great Service and Healthy Plants
My shrubs arrived promptly. They were packaged well and delivered right side up. The plants were very healthy and already had small buds. They are doing well in the ground now. This small nursery takes great care with their plants and service and I have already ordered more. I highly recommend them.
Great service
Great service! The viburnum was delivered in excellent condition to my house the day after I'd placed the order.
Delivery arrived as it said it would
Delivery arrived as it said it would; good quality shrub, looks healthy.
The tree came very quickly
The tree came very quickly. It is a good looking, healthy tree .
Couldn't find the same size plant…
Couldn't find the same size plant anywhere else available for immediate delivery. Despatch was immediate and received within 2 working days. Very impressed with all aspects of purchase. Would recommend.
I wasn’t happy with the tree as it was…
I wasn’t happy with the tree as it was much smaller than I expected, however, the service I received related to order, delivery and return was excellent
Thank you
Beautiful tree exactly as described
Beautiful tree exactly as described . Very well packed and arriving when promised. I am thrilled at finding such a friendly and competent tree nursery. I will certainly return to you should I need more small trees.
Quick and efficient service.
Quick and efficient service and the plant looks good. Hopefully great once it gets established.
The pot was broken and there was less…
The pot was broken and there was less than a quarter of the pot filled with compost
Quality plant.
Arrived packaged well, lovely plant, planted in an extra large pot. Very happy with it.
Top Marks
My order was promptly dealt with and a mistake I had made was dealt with in a happy helpful manner. I was very pleased with the quality of the items purchased- so often even with the biggest names- you can be disappointed- the items were sent in perfect condition very considerately packed. I would not hesitate to recommend and look forward to using again
Prompt and well packed
Good value trees, well packaged and delivered quickly.
I ordered two trees, both of which were larger than expected and cost signicantly less than comparable trees in local garden centres.
They were well packaged and delivered quickly and were in good condition so I'm hopeful that they will do well.
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