Thetyregroup Reviews 

I have been a regular customer at Malvern Tyres Weston-super-Mare for 5 years, but the new management has ruined this branch. I went in for a basic oil and filter change on a standard 2015 Vauxhall Astra. They initially tried to charge me £220! After I complained, they dropped it to £170.Looking at my invoice (15C74159), the parts prices are a complete rip-off: £95.52 for oil and £46.15 for a basic oil filter (before VAT). A standard filter costs £7-£12 and the oil is around £40. They have hidden massive labor fees inside the parts prices without being transparent.Charging £170 to a loyal customer for a 30-minute job on a common car is unacceptable. I have formally escalated this to their head office (The Tyre Group) for a partial refund. Avoid this place under the current management!

Cheltenham branch brilliant. From booking in, arrival, super fast fitting and friendly team. Thank you.

As pressure was being lost in one of my tyres, I had a valve replaced on 25th November last year at Malvern Tyres, Cheltenham. I was charged £50. During the first week in July the same tyre was leaking again, so I took the car to Protyres as Malvern Tyres was too busy. They said the valve was leaking because the area underneath had not been cleaned properly. They carried this out. The charge was £27 all in. The person carrying out the work at Malvern Tyres was quite young, and maybe not fully experienced. I would have expected the work to be carried out properly, and the replacement not to have lasted only 7 months.

I emailed Malvern Tyres and asked for their comments, and a possible refund, but have not had a response, even still after reminding them I was awaiting one. Not happy

Went to Malvern Tyres Droitwich and they fitted a complete new exhaust. Noticed a rattle a few days later it got worse. Took the car back and Jason and team were so helpful and sorted the problem that afternoon. They were clear that should I be unhappy with anything else to bring it back for them to look at. You don.t know about the service of a business if all goes well, but you get a much better idea when things go wrong. Thank you Droitwich team, your help has been much appreciated.

AVOID.
Used them for years but now all the decent staff have left. I foolishly left the car with them and they caused £2,000 of damage. Despite walking around the car when I drove it in they just denied any responsibility. I've talked to many people who have had other bad experiences.
Absolutely Terrible Company.
AVOID.

Adam & Thomas were absolutely amazing. Wrong tyres sent on 2 occasions Thomas gave me a lift home 1st time then Adam gave me a lift home when the 2nd lot arrived wrong. They did everything they could and got the correct tyres next day and fitted . I was extremely happy with their service will definitely be using again

Very concerning experience with Malvern Tyres Rainbow Hill Worcester. After work was carried out on my vehicle, I noticed an unusual noise from the front passenger side when going over speed bumps. My garage later found the tracking bolts had been left loose — a serious safety issue.

I raised this with management but they failed to take responsibility or resolve the matter.

Due to the safety risk, I have reported this to Citizens Advice, who advised it may be passed to Trading Standards.

Based on my experience, I would recommend going elsewhere, as this could potentially put you at risk if not properly checked.

Rip off garage. Charged me for work they didn’t actually do. Had to take it to an another local tyre shop to get the job done so ended up paying twice for the work.

Went to my usual tyre place, been going there years. X3 lease cars sorted through them.
Called in this morning for a tyre check, likely x2 new ones plus alignment.
Was told they were in the middle of something, leave it with them !
Politely declined.
Went to Malvern Tyres on Winterstoke road.
Very professional, need x2.
Requested the replacements, swop the tyres around so all new at the front and wheel alignment.
Leave it with us, called back in an hour, all done for £250.
Brilliant job, great service from Dougie and others involved.
Will be returning here in future for both our cars.
Many thanks. 👍
Ref 15C72308

I wish i can give zero star
I had a very disappointing and frustrating experience at Malvern Tyres Poole.

I booked my car for tyre replacement and wheel alignment. The job should have taken around 20–30 minutes, but we were left standing outside the garage for nearly 2 hours. During this time, they put another customer’s car on the ramp before finishing my booked work.I understand iam third party customer from just tyre not direct-customer for them

When I asked how much longer it would take, two of the mechanics were rude and uncooperative. Instead of giving a clear explanation, they suggested I return the next day for the alignment. Their attitude felt disrespectful, as they were smiling and laughing with each other while I was asking about my vehicle.

To make matters worse, I was charged an extra £50 for something they claimed was necessary because they “could not open the tyre valve.” This was never clearly explained beforehand, and it felt like an unnecessary charge for no proper reason.

Overall, I left feeling dissatisfied, overcharged, and not confident in the quality of the work. The poor communication, lack of professionalism, long delays, and unexpected charges made this one of the worst experiences I’ve had at a tyre workshop.

I hope management investigates this seriously and improves their customer service standards.

I've always found Malvern tyres Evesham reliable and friendly. They have a wide range of tyres in stock and always happy to help. Sorted my puncture in no time.

They deliberately damaged my car by cutting the CV boot when replacing my tyres.

My mechanic friend was underneath my car 2 days prior to my visit to Malvern Tyres. He reported no issues with the CV Boot or any evidence of grease being thrown into the wheel arch.

When I arrived at Malvern Tryes to get 2 new front tyres the mechanic claimed the CV Boot had split and told me grease had been thrown into the wheel arch. I told him a friend of mine who is a mechanic does those types of repairs. My friend replaced the CV Boot today and told me he was 100% certain that they'd made a cut in the CV Boot. He showed me the part...there was quite clearly a small incision made in it. It wasn't torn or split...it had been cut with a sharp blade.

I will never go to Malvern Tyres ever again. Absolute rip off, con merchants.

If you want your car to be willfully damaged to make them more money to fix the damage they deliberately caused then go ahead and use them. If not....avoid like the Plague.

After visiting the auto tyre & battery branch in droitwich had a repair done things went wrong after the initial repair and upon going back to them about the problem we was told it wasn't what they did even though our car had not had this particular problem before, the guy lee was not very forthcoming to take any responsibility after he had taken our money and was getting rather verbally annoyed with us so we took car else where and they said there was problems due to the repair and we had to pay to have it put right I will not be going back again unless they have a new manager who knows how to deal with customers better

I have been a loyal customer of Discount tyres for many years for all my vehicles, I was having issues with a tyre where it would deflate over a week or two.

No puncture or leak could be found, so I replaced both front tyres despite still having 4/5mm tread.
I questioned the price and was told prices have rocketed due to oil prices, so I went ahead, £300 for two tyres.
To my horror, I checked with my local ATS only to find both tyres fitted would cost ££224.00 inclusive.
I could have got Michelin for less at ATS so I know where all my business will go in the future.
I don't give second chances. you took advantage and lost all my business going forward, and I certainly will not be recommending you again.
Very Disappointing. :-(

Great service prices extortionate 4 values £160 rip off

Camelon tyre shop

Review on camelon malvern tyres

Paul was great to deal with done tyre change in 10 minutes was very pleased and fozzy were great and very affordable aswell cant fault them

Didn’t realise its the same company from county tyres to malvern synage very appealing

Really good service today, I pulled in with a flat tyre, I was served immediately, they repaired my tyre, checked my tyre pressure on all four, gave advice about my wheel nuts and didn’t try to sell me anything I didn’t need, thanks

Told would do me a deal. Two tyres costing £170 each would supply and fit for £150. Bargain. Turns out, the tyres that were actually fitted are £5 less each. Not going to break the bank but no longer a deal. Been overcharged. Ohh…. Also thanks for replacing my silver tyre caps with black ones. Just what I wanted, odd colour tyre caps. Horrendous attitude on the manager with a chip on his shoulder. Better tyre places around. Avoid !

I went to Malvern tyres in Yate as they were cheaper than kwikfit. I am currently sat in kwikfit as the new tyre was flat. They were not fitted properly and there was a leak around the rim. In addition, the wheel wasn’t cleaned and was rusty. Kwikfit now doing it for me - additional cost obviously

I urgently needed brake pads and all the big well known establishments couldn't offer me an appointment that suited my working hours.
The Longwell Green branch in Bristol were super helpful on the phone, they offered me an afternoon appointment after work and were able to order the parts and get them delivered the same day. I was really grateful for this as I am a key worker so it is not easy for me to take time off work.
The staff were really helpful and courteous and gave me good advice about my car.
I will definitely use them again instead of going to the obvious places.