Vasstech - Northallerton Reviews 52

TrustScore 5 out of 5

4.8

Unit 2 Sam Turners Yard, DL6 2XB Northallerton, North Yorkshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Absolutely brilliant service. I'm new to the area so had no clue who to call when my car broke. Every single staff member went above and beyond to help me. They were fully booked up but managed to acc... See more

Rated 5 out of 5 stars

My friend had difficulty in started her Audi TT she couldn’t unlock the steering wheel, anyway we contacted Vasstech at Northallerton and their manager called by on the way home and quickly sorted o... See more

Company replied

Rated 5 out of 5 stars

The customer service at Vasstech is absolutely outstanding. A special shout out to the customer service team that helped us out on Monday. If you are looking for a company that genuinely care about t... See more

Rated 5 out of 5 stars

Have used Vasstech Northallerton for 10+ years for servicing my cars. Got good service with reasonable bills plus explanations as to why costs were incurred. Everything you would expect from a loca... See more

Company replied


Company details

  1. Mechanic
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Tire Shop

Written by the company

We cover servicing, repairs & MOTs to wheel alignments and paint work in our VW certified garages.


Contact info

  • Unit 2 Sam Turners Yard, DL6 2XB, Northallerton, North Yorkshire, United Kingdom

  • 01609 779 041

4.8

Excellent

TrustScore 5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great garage!

Booked my MOT last minute, within 30 mins Vasstech got back to me confirming a slot. On the day I dropped the car off and the MOT was complete within 60 mins. All advisories were quoted and explained thoroughly. Will 100% use Vasstech as my garage now

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly, Quick and Honest Dealership

VASSTECH specialise in Volkswagen, Audi, SEAT and Skoda, but I was able to take my Hyundai in for a repair. They booked me in quickly and repaired the problem within 3 hours. It saved me a round trip of 30 miles to the main dealer, no parts were needed and the cost was very reasonable - not something I would expect from a main dealer! Thanks for the friendly, quick, efficient and honest way that you dealt with me.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Never go to a Main Dealer again.

If you want your Volkswagen, Seat, Audi or Skoda, serviced or repaired, forget about the main dealers, Vasstech is where you need to be. They're fully equipped to do the job properly and offer great customer service as well as very competitive pricing.
I wouldn't go anywhere else now.

February 16, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended Vasstech experience

First time using Vasstech and what a great experience from start to finish. Friendly, welcoming and helpful staff, quality workmanship and competitive pricing. What more do you want from an Audi specialist?
Highly recommend using Vasstech Northallerton, a really professional, quality company with great customer service. Hard to find these days.

January 9, 2024
Unprompted review
Rated 5 out of 5 stars

Rang vasstech Northallerton due to…

Rang vasstech Northallerton due to smoke coming from my bonnet of the car, they told me to take it down and they would have a look. A couple of hours later I got a call back and the problem was explained to me. I wasn’t charged for them having a look and they squeezed a little stressed me in! Couldn’t praise them enough, will be swapping from VW to vasstech from now on!

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

Great service.

I was visiting my family in Richmond and my VW Touareg dashboard kept flashing up with faults ABS, Parking Brake etc. I contacted Vasstech at Northallerton and they were happy to supply me with a computer read out of the faults, and were happy to advise me what to do.
Great service and happy to help with my problem.
Already recommended this garage to friends in the area.

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

Cannot rate this garage highly enough

Cannot rate this garage highly enough! They have now helped me 3 times this year due to my rather problematic Seat Ibiza. Each time they have exceeded expectations on customer service, being really quick to diagnose and deal with the problems. They also made my life a lot easier by liaising with the warranty company for me. I doubt I will use another garage in the area and would recommend wholeheartedly to a friend.

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

Vasstech Northallerton are Fantastic

Vasstech Northallerton could not have been more accommodating, pleasant and efficient. Despite being extremely busy they fitted my car in immediately and even offered me a lift back to work. Happily not needed as they immediately diagnosed the problem and fixed it without even charging me, as for them it was quick and easy to resolve. For me it fixed a noisy problem immediately with no hassle. A friendly, helpful, competent staff and service. I’ll definitely be going back!

December 20, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look