Thomas Whiting Ltd Reviews 262

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making every interaction pleasant and straightforward. The service provided is frequently highlighted as outstanding, with many people appreciating the personalized and supportive approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the company goes above and beyond to ensure a stress-free process. People consistently mention feeling well-informed and guided through every step, with all questions answered patiently and clearly. The dedication and hard work of the team are often cited as key factors in achieving positive outcomes, with many customers expressing gratitude for making their goals a reality.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for their helpfulness,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the professionalism,... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt and efficient... See more

User experience

Consumers find the user experience to be positive, highlighting a seamless and stress-free journey from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were buying under quite unusual circumstances, and Jenna made everything feel so much easier and more straightforward. When things became challenging, she never gave up, she stayed positive, soluti... See more

Company replied

Rated 5 out of 5 stars

If you want a mortgage broker that will go above and beyond then look no further than Jenna Salmon. Outstanding service … when one mortgage offer fell through she immediately went to work to find anot... See more

Company replied

Rated 5 out of 5 stars

Great advisors and the guardians of change throughout our ten years of home ownership. We recently wanted to use some equity to make home improvements. A ten minute phone call and 15 second approval p... See more

Company replied

Rated 5 out of 5 stars

Hugh thanks to Jenna Salmon for assisting finding a lender for our remortgage to purchase another property. She has been incredibly helpful, patient and supportive from the beginning and we hone... See more

Company replied


Company details

  1. Financial Consultant
  2. Life Insurance Agency
  3. Mortgage Broker

Written by the company

Thomas Whiting Ltd – Independent Financial Advisers in Bolton, Serving the North West & UK Thomas Whiting Ltd is an independent financial advisory firm based in Bolton, providing trusted financial advice to clients across the North West of England and throughout the UK. We help individuals, families, and business owners make confident, informed decisions about their finances with clear, jargon-free advice. We specialise in pensions and retirement planning, investments, mortgage advice, and financial protection, offering a fully joined-up approach tailored to your personal circumstances and long-term goals. Why Choose Thomas Whiting Ltd? Independent Financial Advice – Whole-of-market advice, not tied to any provider Bolton-Based Advisers – Supporting local clients across Bolton, Greater Manchester, and the North West UK-Wide Service – Remote advice available for clients nationwide Personalised Financial Planning – Advice tailored to your goals, not generic solutions Experienced & Trusted – Clear, transparent advice you can rely on Ongoing Support – Long-term relationships with regular reviews as your needs change Our Financial Advice Services Pensions & Retirement Planning – Pension reviews, consolidation, and retirement income planning Investment Advice – Bespoke investment strategies aligned to your risk profile and objectives Mortgage Advice – First-time buyers, remortgages, home movers, buy-to-let, and complex cases Protection & Insurance – Life insurance, critical illness cover, and income protection At Thomas Whiting Ltd, we combine local expertise in Bolton with the ability to advise clients across the UK, delivering professional, reliable, and easy-to-understand financial advice. Visit www.thomaswhiting.co.uk to speak with an independent financial adviser and start planning your financial future today.


Contact info

5.0

Excellent

TrustScore 5 out of 5

262 reviews

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Rated 5 out of 5 stars

Huge thankyou to Jenna salmon for…

Huge thankyou to Jenna salmon for sorting out our mortgage 🙌 made it so much easier for us and took away our stress 🥰

September 6, 2023
Unprompted review
Thomas Whiting Ltd logo

Reply from Thomas Whiting Ltd

Thank you for the great review.

We’re so pleased Jenna was able to make the process easier and take the stress away for you. That’s exactly what we aim for.

Thanks again for choosing us.

Rated 5 out of 5 stars

Jenna Salmon - by far the best!

Jenna Salmon has just completed my remortgage and she was so quick and efficient! Couldn’t recommend her more! Excellent communication and she really made the whole process smooth and care free after a stressful period of watching the rates increase! Thank you Jenna, I’ll be coming back to you once my new term has ended! 🩷

August 23, 2023
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the fantastic review.

We’re delighted to hear Jenna made your remortgage quick, smooth, and stress-free, especially during such a challenging time with rising rates. Her efficiency and clear communication really do make all the difference.

Thank you for the recommendation — we look forward to helping you again when your new term ends.

Rated 5 out of 5 stars

I was given the details of Jenna Salmon…

I was given the details of Jenna Salmon fromThomas Whiting Ltd to work on my case of mortgage loan. The communication was excellent, I mean she worked flat out to allow us to get a mortgage loan offer in no time. She was like a God sent at the right time. We will highly recommend Jenna to our friends and family members. Thanks again for everything Jenna

August 18, 2023
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the wonderful review.

We’re delighted to hear how supportive and responsive Jenna was throughout your mortgage application. Her dedication and clear communication really do make a huge difference, especially when timing matters.

Thank you for the recommendation — it’s very much appreciated.

Rated 5 out of 5 stars

Cannot thank Danny enough

Cannot thank Danny enough for the incredible service he provided throughout our mortgage application. A prior poor credit score had always left me apprehensive about mortgage applications, however Danny’s knowledge and above all honesty made it a painless process. Communication was first class throughout, with prompt informed responses that felt more like friendly advice than anything else. Will continue to recommend Danny to anyone that asks.

July 12, 2023
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you so much for the fantastic review.

We’re really pleased Danny was able to put you at ease and guide you through the process with honesty, clear communication, and genuine support. Turning a stressful situation into a painless one is exactly what we aim for.

Thank you for the recommendation — it’s very much appreciated.

Rated 5 out of 5 stars

One of the best!

Jenna has been amazing, we are first time buyers and her time and effort that went into to us asking her questions all the time and getting back to us straight away! She’s been fantastic and I couldn’t recommend her enough!!

May 24, 2023
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the lovely review.

We’re so pleased Jenna was able to support you as first-time buyers and always be there to answer your questions quickly. Her dedication really does make a difference.

Thank you for the recommendation, and congratulations on your first home.

Rated 5 out of 5 stars

Well what can I say

Well what can I say, Danny was amazing to deal with throughout my mortgage application, he answered all my questions or queries within 30mins I can’t fault him what so ever. I will definitely be recommending him to all and can’t thank him enough for all his help, brilliant service.

June 23, 2023
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the fantastic review.

We’re delighted to hear Danny was so responsive and supportive throughout your mortgage application. Quick answers and clear guidance really do make the process much easier.

Thank you for the recommendation — it’s very much appreciated.

Rated 5 out of 5 stars

Danny has a wealth of knowledge and…

Danny has a wealth of knowledge and spent quality time discussing all the options available to us. Once we decided on a product suitable for us, Jenna carried out all the paperwork and became our main point of contact. Questions were responded to super quick and advice given wherever needed. We can say with confidence DPS Financial Planning Ltd provided and excellent service and would recommend without hesitation.

June 21, 2023
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the great review.

We’re really pleased to hear you received clear, knowledgeable advice and that the handover and support throughout the process was smooth and efficient. Making sure questions are answered quickly and guidance is always available is exactly what we aim for.

Thank you for the recommendation — it’s very much appreciated.

Rated 5 out of 5 stars

Excellent service

Just had my remortgage done by Jenna salmon, who has been absolutely fantastic all the way through the whole process keeping me informed and updated all the way. I would not hesitate one bit to recommend her to any of my family of friends to use her for there morgages.There are so many sharks out there when it comes to mortgages but Jenna is definitely not one and she will do what's best for you and not her bank balance. Sal

June 21, 2023
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you so much for the great review, Sal.

We’re really pleased to hear Jenna supported you so well through your remortgage and kept you fully informed throughout. Acting in clients’ best interests and giving honest advice is exactly what we stand for.

Thank you for the recommendation — it’s very much appreciated.

Rated 5 out of 5 stars

Jenna Salmon is fantastic!

I have had an absolute amazing experience buying my first property with the help of Jenna. She made the process very smooth for me and I was very relaxed throughout. My mortgage application was approved within two days, I could not have wished for anyone better! She is absolutely amazing and such a genuine and sweet person too!

June 10, 2023
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you so much for the lovely review.

We’re delighted to hear Jenna made your first property purchase feel smooth and relaxed, and that your mortgage was approved so quickly. Her genuine and supportive approach really does make a difference.

Congratulations on buying your first home, and thank you for your kind words.

Rated 5 out of 5 stars

Amazing service. Thanks Jenna

Cant thank Jenna enough for her help. From start to offer in under a week. Took away all the stress and pressure.

Communicated everything to me every step of the way and responded quickly to any query I had, no matter how big or small.

Great service and I would highly recommend if you want a worry free journey.

I'll be in touch again in 2 years without a doubt.

May 26, 2023
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the fantastic review.

We’re delighted Jenna was able to make the process quick, stress-free, and easy to follow from start to offer. Clear communication and fast responses really do make all the difference.

Thank you for the recommendation — we look forward to speaking with you again in a couple of years.

Rated 5 out of 5 stars

The best in business

Cant thank Danny enough for all his help, guidance & hard work. Kept me informed from start to finish, answered all my questions at daft o clock & made my dream of owning my own home come true! Cant recommend him enough. The best in business.

February 10, 2023
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for such an amazing review.

We’re delighted Danny was able to guide you through the process and help make your dream of owning your own home a reality. Keeping you informed and being there whenever needed is exactly what we pride ourselves on.

Congratulations on your new home, and thank you for the recommendation — it means a lot to us.

Rated 5 out of 5 stars

First Class Service On Every Front

Fantastic service from start to finish. Even though what I needed help with wasn’t straight forward, the information, help and support throughout the whole process was faultless. Always at the end of the phone when needed and nothing was ever too much trouble.
Whether it’s a new/re mortgage or anything financially related, these guys are a must use.

May 15, 2023
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the fantastic review.

We’re really pleased to hear you received first-class service throughout, especially with a more complex case. Being available, supportive, and making sure nothing feels like too much trouble is exactly what we aim for.

Thank you for the recommendation — we really appreciate it.

Rated 5 out of 5 stars

A Class Service

Great service, excellent and sound advice.

Went against all odds and got us a great deal on our mortgage.

Thanks Dan and the team.

May 15, 2023
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the great review.

We’re delighted we could secure a great mortgage deal for you, even against the odds. Providing sound advice and first-class service is exactly what we aim for.

Thanks again from Dan and the whole team.

Rated 5 out of 5 stars

Another mortgage application by Danny

Danny has looked after my mortgage and insurances for years now, and has just sorted me another mortgage. There’s absolutely no question as to who I’d go to in this industry. Exceptional in all areas and helps keep things simple.
Grateful to know him.

April 28, 2023
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the great review.

We’re really pleased Danny has been able to support you with your mortgages and insurances over the years. Keeping things simple while delivering exceptional service is exactly what we aim for.

Thank you for your continued trust — it’s very much appreciated.

Rated 5 out of 5 stars

Jenna Salmon - 1000% recommended!!

I’m still pinching myself that we have got a mortgage offer and I wholeheartedly believe we wouldn’t have been able to do this without enlisting Jenna Salmon. From the first enquiry she was professional, knowledgeable and helpful - quick get going and informed us of the process at all times - it wasn’t smooth sailing with regards to structural issues on the house we picked but she dealt with these issues and communicated what we needed to do. Jenna doesn’t treat this as a 9-5 occupation - she’s always on hand and goes above and beyond. I won’t hesitate to recommend her to anyone for any financial service needs

April 16, 2023
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you so much for such an amazing review.

We’re delighted to hear how supported you felt throughout the process, especially with the challenges along the way. Jenna’s professionalism, knowledge, and commitment to going above and beyond really do make a difference.

Congratulations on securing your mortgage offer, and thank you for the recommendation — it genuinely means a lot to us.

Rated 5 out of 5 stars

Danny has been looking after my…

Danny has been looking after my pensions for almost 4 years now. He arranged everything for me, which was a huge relief as I’m not very pension savvy.
He responds very quickly to all my questions and requests even when he’s on holiday! I would always recommend him to family and friends!

April 5, 2023
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the lovely review.

We’re really pleased to hear Danny has been able to support you with your pensions over the years and make everything clear and stress-free. Being responsive and taking the pressure off is exactly what we aim for.

Thank you for the recommendation — it’s greatly appreciated.

Rated 5 out of 5 stars

Worked with Danny Salmon

Worked with Danny Salmon, he was extremely professional in getting me a mortgage. Made it all quick and easy I couldn't be happier.

March 23, 2023
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for your review.

We’re delighted to hear Danny made the process quick, easy, and professional from start to finish. It’s great to know you’re so happy with the outcome.

Thanks again for choosing us.

Rated 5 out of 5 stars

Dan and Jenna are a an amazing team

Dan and Jenna are a an amazing team! We have used their services several times for mortgages and life cover. My credit wasn’t the best to start with but they never gave up and got me a chance to purchase my own property. 2nd time around they have got me a high street lender on the best rate possible. We will never use anyone else. Thanks guys

March 18, 2023
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for such a great review.

We’re really pleased to hear how Dan and Jenna have been able to support you over time, from overcoming credit challenges to securing a great high-street rate. Persistence and long-term support are exactly what we aim to provide.

Thank you for your loyalty and trust — it genuinely means a lot to us.

Rated 5 out of 5 stars

Amazing service

Thank you so much to Jenna. Fantastic service, she kept me updated on everything and i thought i could never get a mortgage. Would highly recommend using Jenna for a mortgage. Thanks again

March 17, 2023
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the lovely review.

We’re so pleased Jenna was able to support you and keep you fully updated throughout. Helping people achieve a mortgage when they thought it might not be possible is exactly what we’re here for.

Thank you for the recommendation, and all the best going forward.

Rated 5 out of 5 stars

Wouldn’t go with anyone else now!

We had been trying to port our mortgage for 8 weeks. When I finally gave up on our old advisor Jenna Hacking was recommended by a friend. Within 5 days she had everything sorted! (And I mean everything). Personable, reliable and on point with staying in contact - she led us from start to finish. We have already planned a call for when our current mortgage is due for renewal.

Would highly recommend.

March 17, 2023
Unprompted review
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Reply from Thomas Whiting Ltd

Thank you for the fantastic review.

We’re delighted Jenna was able to step in and get everything sorted so quickly after such a frustrating experience. Her clear communication and hands-on approach really do make a difference.

It’s great to hear you’re already planning ahead for your renewal — thank you for the recommendation and for trusting us going forward.

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