We were buying under quite unusual circumstances, and Jenna made everything feel so much easier and more straightforward. When things became challenging, she never gave up, she stayed positive, soluti... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
If you want a mortgage broker that will go above and beyond then look no further than Jenna Salmon. Outstanding service … when one mortgage offer fell through she immediately went to work to find anot... See more
Company replied
Great advisors and the guardians of change throughout our ten years of home ownership. We recently wanted to use some equity to make home improvements. A ten minute phone call and 15 second approval p... See more
Company replied
Hugh thanks to Jenna Salmon for assisting finding a lender for our remortgage to purchase another property. She has been incredibly helpful, patient and supportive from the beginning and we hone... See more
Company replied
Company details
Written by the company
Thomas Whiting Ltd – Independent Financial Advisers in Bolton, Serving the North West & UK Thomas Whiting Ltd is an independent financial advisory firm based in Bolton, providing trusted financial advice to clients across the North West of England and throughout the UK. We help individuals, families, and business owners make confident, informed decisions about their finances with clear, jargon-free advice. We specialise in pensions and retirement planning, investments, mortgage advice, and financial protection, offering a fully joined-up approach tailored to your personal circumstances and long-term goals. Why Choose Thomas Whiting Ltd? Independent Financial Advice – Whole-of-market advice, not tied to any provider Bolton-Based Advisers – Supporting local clients across Bolton, Greater Manchester, and the North West UK-Wide Service – Remote advice available for clients nationwide Personalised Financial Planning – Advice tailored to your goals, not generic solutions Experienced & Trusted – Clear, transparent advice you can rely on Ongoing Support – Long-term relationships with regular reviews as your needs change Our Financial Advice Services Pensions & Retirement Planning – Pension reviews, consolidation, and retirement income planning Investment Advice – Bespoke investment strategies aligned to your risk profile and objectives Mortgage Advice – First-time buyers, remortgages, home movers, buy-to-let, and complex cases Protection & Insurance – Life insurance, critical illness cover, and income protection At Thomas Whiting Ltd, we combine local expertise in Bolton with the ability to advise clients across the UK, delivering professional, reliable, and easy-to-understand financial advice. Visit www.thomaswhiting.co.uk to speak with an independent financial adviser and start planning your financial future today.
Contact info
Unit 2, 318 Chorley Old Road, BL1 4JU, Bolton, United Kingdom
- 07779021070
- ashley@thomaswhiting.co.uk
- thomaswhiting.co.uk
Jenna Salmon has been absolutely…
Jenna Salmon has been absolutely amazing. Guided me and held my hand throughout and had my mortgage offer through the day after submitting my application. Honestly cannot thank her enough for what she has done for me
August 29, 2024
Unprompted review
Reply from Thomas Whiting Ltd
Thank you for the lovely review.
We’re so pleased Jenna was able to guide and support you throughout the process and secure your mortgage offer so quickly. Her reassurance and commitment really do make a difference.
Thank you for your kind words — we’re delighted to have helped.
I cannot recommend Jenna enough!
I cannot recommend Jenna enough!! From first messaging Jenna to completion she provided an amazing service.. the whole process from first contact to offer took less than a week! She worked tirelessly over the weekend to sort out our deal before she went on holiday and she completed it. There was no judgement from Jenna just a professional and seamless service that she provided. Thank you so much Jenna, I wouldn’t hesitate to use you again in the future!
Linda xx
August 20, 2024
Unprompted review
Reply from Thomas Whiting Ltd
Thank you so much, Linda, for such a wonderful review.
We’re delighted to hear how smooth and quick the process was and that you felt fully supported from start to completion. Jenna’s professionalism, dedication, and non-judgemental approach really do make a huge difference.
Thank you for your kind words — we’ll be more than happy to help you again in the future.
Danny was fantastic throughout
Danny was fantastic throughout, made the whole experience of applying for a mortgage simple and stress free. Fast response times and I felt at ease to ask any questions I had. Thanks again for your services
August 13, 2024
Unprompted review
Reply from Thomas Whiting Ltd
Thank you for the great review.
We’re really pleased Danny was able to make the mortgage process simple and stress-free, with quick responses and clear support throughout.
Thanks again for choosing us — it’s very much appreciated.
Fantastic service !!
Fantastic service !!! Danny made everything so much easier and stress free! Highly recommended!
August 13, 2024
Unprompted review
Reply from Thomas Whiting Ltd
Thank you for the great review.
We’re really pleased Danny was able to make everything easy and stress-free for you. Your recommendation means a lot to us.
Thanks again for choosing us.
Great people to work with!
Great help with our mortgage transfer, was quick, thorough and well communicated. Would definately recommend!
August 10, 2024
Unprompted review
Reply from Thomas Whiting Ltd
Thank you for the great review.
We’re pleased to hear your mortgage transfer was handled quickly, thoroughly, and with clear communication throughout.
Thank you for the recommendation — it’s much appreciated.
Amazing service
Amazing service! Very efficient and excellent service providing me with exactly what I wanted.
July 26, 2024
Unprompted review
Reply from Thomas Whiting Ltd
Thank you for the great review.
We’re delighted to hear you received efficient service and exactly what you were looking for.
Thanks again for choosing us — it’s very much appreciated.
Jenna Salmon
Amazing service from start to finish with Jenna and so down to earth and easy to approach. Nothing is too much trouble for Jenna, she answered all our queries promptly and made the whole process so easy and smooth for us both. Gave us advice we had never even thought of before and is committed to providing the best service! Thank you so much for your help and support we would have been stuck without you!
Bec and Ant x
July 27, 2024
Unprompted review
Reply from Thomas Whiting Ltd
Thank you so much, Bec and Ant, for the lovely review.
We’re delighted to hear how supportive, approachable, and thorough Jenna was from start to finish. Making the process smooth, offering valuable advice, and being there whenever needed is exactly what we aim for.
Thank you for your kind words — we’re so pleased we could help you both.
Jenna Salmon….what a gal!
Jenna Salmon….what a gal!! Made the impossible possible for me. Was very patient and kept me constantly updated, even when on holiday. Can’t thank you enough ❤️
July 22, 2024
Unprompted review
Reply from Thomas Whiting Ltd
Thank you for the lovely review.
We’re so pleased Jenna was able to support you and make what felt impossible possible. Her patience and clear communication really do make all the difference.
Thank you for your kind words — we’re delighted to have helped.
Jenna Salmon
I cannot begin to tell you how efficient Jenna is. From start to finish, our mortgage journey has been stress free. Jenna keeps you up to date consistently and cannot do enough for you. I would highly, highly recommend.
Thank you Jenna! 😁
July 22, 2024
Unprompted review
Reply from Thomas Whiting Ltd
I cannot begin to tell you how efficient Jenna is. From start to finish, our mortgage journey has been stress free. Jenna keeps you up to date consistently and cannot do enough for you. I would highly, highly recommend.
Thank you Jenna!
Danny has been amazing in arranging…
Danny has been amazing in arranging the mortgage for our house move. Right from the start he said don’t stress about the process and there’s no need to chase constantly as he’ll keep us updated whenever anything happens and gave us a rough idea of timescales. True to his word at each stage he’d let us know and update us on what next. Just trust him, leave him to it and he’ll come up top.
Thanks Danny
July 3, 2024
Unprompted review
Reply from Thomas Whiting Ltd
Thank you for the great review.
We’re really pleased Danny was able to make your house move feel calm and stress-free, keeping you informed at each stage just as promised. Trust, clear communication, and setting expectations are exactly what we aim for.
Thanks again for choosing us and for your kind words.
Jenna Salmon
Huge thank you to Jenna Salmon who guided myself and my partner through the mortgage process. As first time buyers we were very much out of our depth and Jenna calmed any anxieties we had. Could not recommend enough!
June 26, 2024
Unprompted review
Reply from Thomas Whiting Ltd
Thank you for the lovely review.
We’re so pleased Jenna was able to guide you and your partner through the process and help ease any anxieties as first-time buyers. That reassurance is exactly what we aim to provide.
Thank you for the recommendation — it’s very much appreciated.
Jenna Salmon
Jenna was absolutely fantastic!!
After being with same mortgage provider for years, it was a scary prospect as I was to anxious to change.
Jenna was fabulous in supporting me through the process, quick and efficient with her replies.
An absolute gem, she literally has changed mine and my children’s life!!
Couldn’t be more happier with her service!
June 22, 2024
Unprompted review
Reply from Thomas Whiting Ltd
Thank you so much for such a heartfelt review.
We’re delighted to hear Jenna was able to support you through what felt like a daunting change and make the process smooth and reassuring. Knowing her help has made such a positive difference for you and your children truly means a lot.
Thank you for your kind words — we’re so pleased to have been able to help.
Quick and reliable service
Quick and reliable service. Found a mortgage to meet my needs even when I was refused by my current mortgage
June 21, 2024
Unprompted review
Reply from Thomas Whiting Ltd
Thank you for your review.
We’re pleased to hear we were able to find a mortgage that met your needs, even after a previous refusal. Providing quick, reliable solutions is exactly what we aim for.
Thanks again for choosing us.
Thank you for your help.
A massive thank you to Daniel for sorting our mortgage out.
Nothing was too much trouble even answering queries late at night.
Daniel was always available when we needed him and would certainly recommend him.
Thanks again for sorting when others couldn’t.
June 14, 2024
Unprompted review
Reply from Thomas Whiting Ltd
Thank you for the lovely review.
We’re really pleased Daniel was able to support you, answer your questions whenever needed, and secure your mortgage when others couldn’t. That persistence and availability really do make a difference.
Thank you for the recommendation — it’s very much appreciated.
A consumat professional service
A consumat professional service, made all the better by the agent Ashley. I love it when someone completely follows through with a promise and does what they say they are going to do.
Could not feel better about my decision to go with this organisation.
May 13, 2024
Unprompted review
Reply from Thomas Whiting Ltd
Thank you for the great review.
We’re really pleased to hear you received a professional service and that Ashley delivered exactly as promised. Following through and doing what we say we’ll do is something we take great pride in.
Thank you for choosing us — we truly appreciate your trust.
Flawless
We're first time buyers with bad experiences with previous mortgage applications, however Jenna Salmon was fast, incredibly friendly and reassured us every step of the process. Absolutely flawless & WELL worth the price.
June 7, 2024
Unprompted review
Reply from Thomas Whiting Ltd
Thank you for the lovely review.
We’re delighted Jenna was able to turn a difficult past experience into a smooth and reassuring one. Her friendly approach and clear communication really do make a difference.
Thank you for your kind words and recommendation — it’s very much appreciated.
Highly Recommended
Daniel was fantastic at helping us with a first time buyer mortgage. One of us is self employed which created issues but Daniel gave us great advice. We also struggled to borrow from a high street lender but again Daniel came through and we managed to get a better rate on the high street. Great communication and service throughout. Highly recommended.
May 31, 2024
Unprompted review
Reply from Thomas Whiting Ltd
Thank you for the great review.
We’re really pleased Daniel was able to guide you through the challenges and secure a great outcome, especially with self-employment and lender restrictions involved. Clear advice and strong communication make all the difference in situations like this.
Thank you for the recommendation — it’s very much appreciated.
Jenna salmon
Cannot thank Jenna enough for all her help throughout buying my first house, she has gone above and beyond to answer any questions Iv had throughout. Highly recommend!!
May 23, 2024
Unprompted review
Reply from Thomas Whiting Ltd
Thank you for the lovely review.
We’re so pleased Jenna was able to support you throughout buying your first home and go above and beyond to answer all your questions.
Thank you for the recommendation — it’s very much appreciated.
Jenna! Just amazing
Jenna!! How amazing she was. First time buyers, unsure due to age. Jenna sorted it. Quick, effective and so lovely. Nothing was ever to much trouble, replying to messages out of office hours and making things seem a breeze. Can't recommend enough
May 31, 2024
Unprompted review
Reply from Thomas Whiting Ltd
Thank you for the lovely review.
We’re so pleased Jenna was able to support you as first-time buyers and make the whole process feel easy and stress-free. Her dedication and responsiveness really do make a difference.
Thank you for the recommendation — it’s very much appreciated.
Jenna you've been amazing from start to…
Jenna you've been amazing from start to finish! so helpful with such fast response time. Thankyou so much helping us get a mortgage offer! Can't recommend you enough. Kylie & Jordan x
May 24, 2024
Unprompted review
Reply from Thomas Whiting Ltd
Thank you so much, Kylie and Jordan, for the lovely review.
We’re delighted to hear Jenna supported you from start to finish with fast responses and clear guidance. Securing your mortgage offer is a fantastic result.
Thank you for the recommendation — it’s very much appreciated.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.