Will review again when I know the outcome of my problem . Purchased 2 boxes of Luub Korean Serums , 5 in each box @ £49.99 each box. Left eye was swollen the next morning after putting applying so... See more
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Review summary
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What people talk about most
Reviews shaping this summary
There is no doubt that they have some very good products but I do feel that sometimes, the photographs are slightly misleading. The same images are being used for smaller and larger carat weight jewe... See more
Company replied
I have shopped with TJC for many years now and I find they are good on prices and the budget pay is fantastic option. I would like them to go back to the capped postage per day as I live in Ireland th... See more
Company replied
I did order, but I have sent one order back as it was too small. The quality is very good. Although I was quite disappointed that the fit was too small, I enjoyed the experience. It did cost 4 pounds... See more
Company replied
Company details
About TJC
Written by the company
TJC
Since 2006 it has been our mission to serve our customers with low priced quality products, all ethically sourced and expertly made. We continue to adapt during these unexpected times and bring our customers what they need.
Essential Products
We have been working with suppliers to bring our customers essential products and we are being careful to ensure we sell these within our normal low-cost model. However, as demand is very high for certain items the cost that we have to pay has been significantly increased. We assure you we are still trying to bring our customers the best prices on these items.
Delivery
We aim to make deliveries within the 3-4 working day period.
Customer Care
Every question matters to us - Customer satisfaction is at the heart of everything we do. Our dedicated Customer Care team is always here to help with any questions or concerns you may have.
Community Giveback
One of TJC’s founding principles is to do the right things, working with locally based charities who help us donate nutritious meal to children across the UK and India. For every item purchased we donate a meal meaning our customers help us improve the lives of 35,000 children every day. When we have been able to source PPE we have been donating face masks and sanitisers to over 90 organisations from the NHS, care homes and social services.
Contact info
PO BOX 443, Feltham, TW13 9DU, United Kingdom
- 0800 260 6666 Option 3
- contactus@tjc.co.uk
- tjc.co.uk
4.3
Excellent
45K reviews
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As always TJC are excellent
As always TJC are excellent. I am always very happy with them and have been a customer for many years. Always very friendly and helpful and very good service.
May 4, 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
still waiting for a refund for an order…
still waiting for a refund for an order i did not place.
Disgusting outlet to cheap to pay back customers money.
Times are hard for us all cough up.
I have replied to your previous emails you have my details but are clearly ok stealing money
December 31, 2025
Unprompted review
Reply from TJC
Dear Customer,
We’re truly sorry to hear about your experience and understand how frustrating this situation must be for you, especially when waiting for a refund. Please be assured that we take concerns like this very seriously and would never intentionally inconvenience our customers.
We would like the opportunity to investigate this matter further and help resolve it as quickly as possible. Kindly share your details.
Regards,
Ansh
TJC Customer Care
Easy to order items and delivery is…
Easy to order items and delivery is always prompt. Budget pay is brilliant for those items you really want but can't afford to pay for outright.
April 29, 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Great value and great service
Great value and great service. Prices fantastic and delivered within days
April 30, 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Great selection of beautiful jewellery …
Great selection of beautiful jewellery ease of payment and more payment options available, help available with friendly staff
May 3, 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Very helpful
May 1, 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
GREAT VALUE AND BEAUTIFUL JEWELLERY…
GREAT VALUE AND BEAUTIFUL JEWELLERY WHICH I AM FOREVER GRATEFUL FOR THIS OPPORTUNITY TO BUY THIS THIS AMAZING COMPANY LIKE T.J.C, A WONDERFUL EXPERIENCE AND AMAZING PEOPLE WHICH I AM HONOUR TO BE PART OF T.J.C FAMILY, THANK YOU T.J.C YOU'RE TRULY AMAZING COMPANY 🫂❤️🫂😃👍💗🙏❤️!×
April 29, 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
This is my 5th or 6th purchase
This is my 5th or 6th purchase, so clearly all aspects of TJC is going very well. There are so many items I'm drawn to in every dept. Postage is very prompt, secure, everything is well packaged, secure & protected. Obviously, I am avery happy customer.
April 26, 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Wedding Anniversary
The ear rings are a present and are very suitable for the occasion. Having spent some time in Coober Pedy, we are struck by the colours and clarity of the Opals.
May 3, 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Both items were exactly as described…
Both items were exactly as described and as shown in the pictures. Just what I wanted.
May 3, 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Great service
Great service, packaging great.
Also, Customer service is next to none when you have a query. Prices are very good, excellent jewellery and delivery service.
April 29, 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Good Service
April 29, 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
I'VE DONE TWO REVIEWS WHICH SEEMS TO…
I'VE DONE TWO REVIEWS WHICH SEEMS TO HAVE DISAPPEARED I THINK..!! I ABSOLUTELY LOVE SHOPPING WITH TJC.. VALUE.. PRESENTERS.. PRODUCTS.. POSTAGE AND BUDGET THE LOT REALLY..!!
May 3, 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
My parcel was delivered on time
May 3, 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
I like buying items FROM TJC because…
I like buying items FROM TJC because the price I pay for them is fair and they post them to me quickley Good service
April 29, 2026
Reply from TJC
Dear Customer,
We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC
Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.
Regards,
Ansh
TJC Customer Care
Reply from TJC
Dear Customer,
We’re very sorry to hear that your parcel was not delivered. Unfortunately, it appears the parcel has been lost in transit. As discussed during our call, we have now processed your refund.
We sincerely apologies for the inconvenience caused and appreciate your patience and understanding in this matter.
If you require any further assistance, please contact our Customer Service team on 0800 260 6666 (option 3) or email us at contactus@tjc.co.uk.
Regards,
Ansh
TJC Customer Care
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