I booked a 2+1 unit for an event in June this year back in September last year . I paid the requested deposit. Last week they called to say that could no longer honour the booking as a large cont... See more
Company replied
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See what reviewers are saying
Thanks so much to Toilets+ You responded very promptly to my call and gave me an excellent quote that beat all of the other four quotes I received. You had lots of understanding about my delay in payi... See more
toilets+ have been fantastic they always turn up when they say they will and do a fantastic job. We have an unstaffed site which requires getting in via padlocked gates. This is not an issue for To... See more
Company replied
We had builders coming and going for months. Small firms do not see the need to provide their own loo! Toilets+ sorted us out nicely. Delivered promptly, serviced regularly and collected speedily w... See more
Company replied
Company details
- Portable Toilet Supplier
- Building Equipment Hire Service
- Construction Company
- Construction Equipment Supplier
- Party Equipment Rental Service
- Septic System Service
Written by the company
Trusted toilet hire company with over 30 years experience delivering portable toilets and luxury toilet trailers to South, East & Central England. Get a free quote and book online.
Contact info
32 London Road , NR18 9JD, Wymondham, United Kingdom
- 0800 606100
- info@toilets.co.uk
- toilets.co.uk
4.5
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always really helpful and well-priced
Always really helpful and well-priced. I will continue to use their services over and over again.
March 27, 2024
Reply from Toilets+
Great to hear Darryn! Thank you for the 5* review and we look forward to supporting you again!
TOILETS + GREAT COMPANY TO DEAL WITH…
TOILETS + GREAT COMPANY TO DEAL WITH HELPFUL STAFF AND PROMPT RESPONSE AND DELIVERY.
March 19, 2024
Reply from Toilets+
Thank you for your great 5* review, we appreciate your feedback!
Reply from Toilets+
Thank you for the great 5* review!
Excellent service from start to finish
Excellent service from start to finish, customer service team were polite and efficient when booking in the delivery and collection of the toilet. The delivery team were friendly and helped position the toilet and it was well maintained during the entirety of the hire. Can't recommend enough!
March 18, 2024
Reply from Toilets+
Many thanks for taking the time to leave such a brilliant 5* review Luke, we really appreciate the positive feedback!
Reply from Toilets+
Thank you for the great 5* review Kevin!
A good reliable service.
Polite and efficient office staff when the order was placed, hassle free site visit before delivery, efficient and careful removal of the unit the following day.
This is the second time I have used this company and each time I have been extremely pleased with the service given.
February 28, 2024
Reply from Toilets+
Thank you for taking the time to leave us such a great 5* review, we look forward to supporting you again in the future!
Reply from Toilets+
Thank you for your excellent 5* review Barry - we look forward to working with you again!
In the 3 month period 4 complains !
In the 3 month period of hiring I will make 4 complains about the toilet cleaning issue. That service must be sorted out in the future.
February 26, 2024
Reply from Toilets+
Thank you for taking the time to leave us a review. We are sorry that on this occasion you did not receive the standard of service that we would expect to provide. Our Customer Services Operator investigated the issues you reported, which have been addressed with the driver.
Delivered for a cross country race
Efficient, helpful and delivered and collected as promised. The portaloos were clean.
February 18, 2024
Reply from Toilets+
Thanks for the great 5* review Bobbie!
on the whole the service is great
on the whole the service is great, but we when we cleaning service is missed there is no communication to say when it has been rescheduled for.
February 20, 2024
Reply from Toilets+
Thank you for the review and your feedback Alex. Whilst services are usually carried out on the same day every week, unfortunately we can’t guarantee that this will always be the case.
Reply from Toilets+
Thank you for your excellent 5* review John!
Reply from Toilets+
Thank you Matt for the great 5* review!
Prompt delivery and also pick up at the…
Prompt delivery and also pick up at the end of the contract. Regularly cleaned.
February 14, 2024
Reply from Toilets+
Thank you for your great 5* review Christine!
Reply from Toilets+
Thanks for the 4* review!
Excellent service from Toilets+
Excellent service from Toilets+ - always polite and helpful. Would definitely recommend this company.
February 9, 2024
Reply from Toilets+
Thanks for your great 5* review Lisa, we look forward to supporting you again!
Customer support staff were friendly…
Customer support staff were friendly and helpful. No problems from start to finish.
February 5, 2024
Reply from Toilets+
Thanks for the great 5* review John, we appreciate your feedback!
Reply from Toilets+
Thanks for the great 5 * review Philip!
ervice was good,delivered on time…
The service was good,delivered on time and cleaned regularly, however the only reason it's not a 5 star rating is because the hand sanitiser was never filled up when the unit was serviced
January 8, 2024
Reply from Toilets+
Thanks for your review and feedback, we are sorry to hear that the hand sanitiser was not topped up and will make the Depot aware of this oversight.
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