TopResume Reviews 14,369

The resume writer was prompt, and he was very professional. I liked the resume assessment. This gave the resume writer information on the client and provided useful information to prepare a resume and cover letter.

TL;DR: If you already know how to search, apply, and follow up, you don’t need this $2,000 placement service. For experienced IT professionals, it felt misaligned and—frankly—misleading, especially around the “money-back” guarantee. I requested a refund; they “reviewed my request,” said the materials met their internal quality bar, and refused—without addressing the reasons I gave for canceling. It also took five emails before they agreed to delete my data.

My experience (Professional plan, signed up 7/24/2025):

→ Sales pitch vs. reality: I was told I’d get access to jobs “not available to others” and help placing with recruiters. In practice, every role I saw was also on Google or LinkedIn. No genuine exclusives.

→ Guarantee that isn’t what it seems: They market a 12-month money-back guarantee, but the fine print made it 30 days after the 12-month period—effectively ~13 months—unless you cancel right after the first coach meeting. That structure feels designed to delay or avoid refunds.

→ Quality & coordination issues: The resume they produced scored lower than my original in their own system. The organization spans multiple brands (TopResume / Career.io / Careerminds), yet my writer and coach didn’t appear to coordinate, which came across as disjointed and unprofessional.

→ Refund handling: When I asked to cancel, they replied that they had “reviewed my refund request” and that the materials met their quality standards, so no refund—ignoring the reasons I provided for canceling.

→ Data deletion friction: It took five separate emails before they agreed to delete my data. That should have been a single, straightforward request.

Who this might be for: Maybe early-career generalists who need basic structure.

Who should skip: Senior IT professionals. The service feels templated and not tailored to seasoned specialists.

Bottom line: Read the fine print on the “money-back” guarantee. In my case, the experience appeared scammy/misleading, the deliverables were weaker than what I already had, and support focused on defending internal “quality” rather than addressing my actual concerns. I’m pursuing a chargeback with AmEx. Save your money.

The TopResume team truly exceeded my expectations. After receiving the first draft, it was clear I was working with a professional writer who genuinely cares about helping candidates advance their careers. I was also incredibly impressed with the coaching advice, particularly for navigating automated tracking systems. The TopResume coaching staff provided practical strategies to increase my visibility and traction with employers.

The resume provided was horribly formatted. The punctuation, grammar, and sentence structure were all poorly done.
I worked with a foreigner who clearly did not have English as a proficient language, and it showed.
I used Grammarly to proofread the resume, which really showed the level of ineptitude that I paid handsomely for. This occurred in mid-2023.
Recently, I was asked to submit my resume for review, which I did, and they want to make a bunch of changes and charge me. How is it needed revision when they are the ones that made it 'great'?? This most recent experience is why I am choosing to write a review and express my dissatisfaction with the company.

After losing my job unexpectedly, I felt a lot of anxiety about my next career move. Working with a professional to update my resume was a first for me, and I was quite nervous. From the beginning, my writer, Adrianwriter's communication was excellent, and their easygoing nature immediately put me at ease. The final product is a powerful resume that has completely changed my outlook. I now feel prepared and confident. This was a five-star experience, and I'm so glad I chose them.

Worked with great resume writer. Quick to get my drafts and appreciate the assistance.

My resume drafting is excellent, I am very satisfied with the service.

I am very grateful to all of you

My revised resume gave me a unique competitive advantage.

I was paired with an excellent partner who polished and updated my resume. He made it look more professional and highlighted the unique qualities of my work experience. Great experience with TopResume!

Chris M provided fantastic service. His turnaround time was incredibly fast and the quality of work was first rate. Chris knew exactly how to position each element of my experience. Will definitely recommend him to others!

My representative Samuel was amazing! His knowledge and ability to reword items to make them easier to understand with less words made all the difference in my resume and cover letter! TopResume was easy to use and navigate and I will definitely refer people to them in the future!

Kamal kl to Singapore

The resume was mediocre

What really pisses me off is I purchased a one time resume service and now and getting a recurring charge. They are dishonest about what you’re purchasing. Use ChatGPT it’s free and will do a better job.

I love the service because they really know how to make you a good resume that can not only stand out but make you competitive

My writer Wayne was exceptionally talented! He knew exactly what I needed and summarized it very well. I am a returning customer and I mostly had good experiences with your professional writers, but my most recent collaboration definitely stands out. I am also very pleased with your customer service. If I have a question, I get a reply very quickly. Your company provides quality service with a human touch in this crazy AI world. I will be back soon for a rewrite of an earlier CV.