TopResume Reviews 14,369

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 374 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and responsiveness, making the overall service experience positive. Many people highlight the efficiency and ease of the process, appreciating the quick turnaround times and the smooth user experience. However, some customers were dissatisfied with the quality of the resume they received, describing it as generic or not tailored to their needs. A few other people also felt that the response times were occasionally slow, leading to some anxiety, and some mentioned that the guarantees offered were not honored.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and efficiency. Many... See more

Service

People report positive experiences with service. Many customers express appreciation for the quality work and... See more

User experience

Customers generally report positive experiences with the user experience. Many found the process smooth,... See more

Response time

Reviewers highlight positive aspects of response time, often praising the quick and prompt replies from the... See more

Quality

Reviewers mention ambiguous feedback about quality. While many customers praise the high quality of work,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The writer I was matched with was really informative. And each question was answered in a tailored and built upon the previous answer. I was given feedback and answers to follow up questions or edits.... See more

Company replied

Rated 4 out of 5 stars

This has been a great experience. I haven't looked for a job in over 25 years. This was the kick in the pants I needed. I enjoyed working with James and Armand. Both were efficient and responsive, as... See more

Company replied

Rated 5 out of 5 stars

“For me taking this step was initially done with anxiousness, not knowing what to expect. This was unnecessary. After purchasing and being contacted by John U, my anxiety faded and the following week... See more

Company replied

Rated 5 out of 5 stars

Excellent service and very helpful. I can confirm that my job applications are now viewed my resume was completed by Van. I also took the premium subscription for interview coaching with Jay which was... See more

Company replied


Company details

  1. Resume Service
  2. Applicant Tracking System
  3. Career Guidance Service
  4. Employment Consultant
  5. Employment Search Service

About TopResume

Information provided by various external sources

Promo Image

Let our experts help you write the next chapter of your career.

Through our extensive network of professional writers, we offer career advice and analyze and write more resumes and LinkedIn profiles than any other service in the world.

TopResume will help you:

  • Use optimal keywords to get past the gatekeepers and on to hiring managers.

  • Turn your career history into an impactful story that employers want to read.

  • Translate your experience into noteworthy accomplishments.

  • Save time and effort so that you can focus on your career.

  • Land two times more job interviews within 60 days, guaranteed.

Ready to get started?

REVIEW MY RESUME FOR FREE
UPGRADE MY RESUME
MEET OUR WRITERS

Invest in your success

Written by the company

About TopResume
TopResume is a Talent Inc. company, the personal branding destination for all career-driven professionals.

Contact info

4.2

Great

TrustScore 4 out of 5

14K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

TopResume exceeded my expectations

TopResume exceeded my expectations! Their team delivered an exceptional resume, and the communication with my dedicated writer was perfect—responsive, professional, and personalized. Highly recommend their services for anyone looking to elevate their career!

September 29, 2025
Unprompted review
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Reply from TopResume

Hi David,

We’re thrilled to hear that TopResume exceeded your expectations and that your writer provided responsive and personalized support. It’s great to know the final resume met your needs so well.

Thank you for the strong recommendation!

Rated 2 out of 5 stars

Top resume is not a good company

Top resume is a good website, their compay is good, but there are some bad things that I went though myself. I built by resume on TopReusume(more spsificly career.io their parent company), the writing part was good, it was easy and nice. But when it comes to downloading they require the subscription to download it as a pdf, or docx file witch the minimum time is 7 days that cost just under $5, but thats just bassicly where this story begins, when I tryed to buy the subcription(I needed it to be able to have a good copy of it that wasen't just a txt file), it payed but it failed on there end but I still got charged. Then I tryed to reach out to them, they were farily nice and helpfull and got it applied to my account. But then this is where it went badly for both me and them, without my permission or even asking me, they canceled my subscription and refunded, I was obviously mad because I was still working on the resume and I was only able to download one copy of it. Now I am stuck here with a good resume siting on their website that I am not able to download(at least not in a good file format that isin't txt), I just had it applied on the day that I am writing this review, and this same day just a few hours after getting it applied to my account it was refunded without my permission or approval, and even after I emailed them after they canceled it with no permission, I was clearly pissed but also trying to stay professional, I heard nothing back, I am very very mad at this company, and I will never be using them again. Do not recomend, I only gave two stars and not 1 because some of the staff were nice, but not all..

September 25, 2025
Unprompted review
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Reply from TopResume

Hi Issac,

We’re very sorry to hear about the difficulties you experienced with your subscription and downloading your resume. Your feedback has been shared with our team, and we’re committed to improving our services to prevent issues like this.

Please email us at support@topresume.com so our team can assist you directly and address the matter.

Rated 5 out of 5 stars

I made my request

I made my request. The following day, I got someone for assistance. Immediately, a first draft was sent for my appreciation. I made my feedback. Another one was sent. we worked together on it, then the last one. It was a good experience. I didn't know it was that way a resume must be written. I like it.

September 23, 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Adja,

We’re delighted to hear that you had such a smooth and collaborative experience throughout the drafting process. It’s great to know the revisions met your expectations and helped you see how a resume should truly be written.

Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

A great Resume was drafted by TopResume

Date: Sept.10, 2025.
A resume is not easy to write because it must be comprehensive to include all the essentials of the qualifications but must be as short as possible. I am a UK trained physician with a lot of high qualifications. Most American Resume drafters are not conversant with UK qualifications and consequently are not best at drafting Resume or CV for UK graduates. For the first time, I have a good Resume from an American based company. TopResume pulled it off to my delight. I have no hesitation whatsoever to give TopResume 5 stars.

September 10, 2025
Unprompted review
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Reply from TopResume

Hi John,

We’re so happy to hear that we were able to meet your expectations and create a resume that reflected your impressive qualifications. It’s wonderful to know you were delighted with the results and felt confident in our service.

Thank you for sharing such a thoughtful and encouraging review.

Rated 5 out of 5 stars

My writer Sam L

My writer Sam L. was very attentive and professional. I received the material before the deadline. I am happy with the documents and I am hoping to get hired soon.

September 23, 2025
Unprompted review
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Reply from TopResume

Hi Andres,

We’re thrilled to hear that Sam L. provided attentive and professional support and that you received your documents ahead of schedule.

It’s wonderful to know you’re happy with the results, and we wish you the best in your job search.

Thank you for sharing your feedback.

Rated 5 out of 5 stars

Efficiency

Quick, efficient and simple process leading to quality results. On top of this, Adam W. was kind, competent and very professional.

September 18, 2025
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Reply from TopResume

Hi,

We’re delighted to hear that you found the process quick, efficient, and simple, with quality results. It’s wonderful to know that Adam provided such kind, competent, and professional support.

Thank you for sharing your experience.

Rated 5 out of 5 stars

Quick response to overall engagement and edits

Quick response to overall engagement and to inquiries or edits. Very helpful formatting and language suggestions. Collaborative experience overall.

September 17, 2025
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Reply from TopResume

Hi Francesco,

We’re so pleased to hear that you found the engagement quick and the process collaborative. It’s great to know our formatting and language suggestions were helpful for you.

Thank you for sharing your positive experience.

Rated 5 out of 5 stars

Great work

Great work, quick turn around and concise language, truthful representation

September 17, 2025
TopResume logo

Reply from TopResume

Hi Ranga,

We’re delighted to hear that you appreciated the quick turnaround, concise language, and honest representation in your resume. Providing quality and accuracy is always our priority.

Thank you for your kind feedback.

Rated 2 out of 5 stars

Excellent Writing Services, but New Add-On Services Are Frustrating and Poorly Managed

I have been working with TopResume since 2019 and have always been impressed with the quality of their core services. The resume writing, cover letter, and written communication were excellent — professional, tailored, and very communicative.
Last week, I purchased a service to refresh my resume, LinkedIn, and related materials, and while the writing side was great, the newer services they are offering, such as resume distribution, have been a completely different experience. The process has been complicated and messy, with days of back-and-forth communication and still no resolution. Even the customer service number they provide does not handle these issues, which makes it even more frustrating.
It seems these new services are managed by a separate team, and unfortunately, they are not delivering what is being promised. The customer service from this specific team has been terrible compared to the high standards I’ve come to expect from TopResume.
In short, while I continue to recommend their writing services, I strongly caution others about the new add-on services until they improve their execution and customer support.

September 18, 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Karina,

We’re very sorry to hear about the difficulties you experienced with our newer services. Unfortunately, we were unable to locate a purchase associated with this review.

Please email us at support@topresume.com so our team can look into this and assist you directly.

Regards
Team Helpdesk

Rated 5 out of 5 stars

My experience with TopResume

My experience with TopResume was excellent, Faye B. was very skilled, and my resume looks amazing. I would recommend the service to anyone who needs to give there resume a face lift.

September 18, 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Kevin,

We’re so pleased to hear that you had an excellent experience with us and that Faye’s expertise helped create a resume you’re proud of.

It’s wonderful to know you would recommend our service to others.

Thank you for trusting us to support your career journey.

Rated 5 out of 5 stars

"TALKING HEADS"

What made my experience great was the transparency of the whole operation. Top Resume delivered what they advertised! I am grateful to have landed success the first time around and had I not, Top Resume would have stuck around until it was right, thats the guarantee! The work has to be approved by you!

September 17, 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Christopher,

Thank you so much for sharing your wonderful experience with us. We are delighted to hear that you valued the transparency and commitment throughout the process.

It’s great to know our efforts helped you achieve success the first time around, and we’re always here to support until everything feels right.

Rated 5 out of 5 stars

Excellent quality

Simple to use with understanding and prompt staff responses, Took my Resume and elevated to a professional level.

September 17, 2025
TopResume logo

Reply from TopResume

Hi Steven,

We’re delighted to know that you found the process simple and that our team was able to elevate your resume to a professional level. It’s wonderful to hear that the staff’s prompt responses added to your experience.

Thank you for sharing your positive feedback with us.

Rated 5 out of 5 stars

Great experience with TopResume

Great experience with Top Resume.
Colton was a pleasure to work with and had great resume building expertise and knowledge.

September 4, 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Wendy,

We’re so glad to hear you had a great experience with us and that Colton’s expertise made the process even better. It’s wonderful knowing his knowledge and support added real value to your resume journey.

Thank you for sharing your kind words!

Rated 5 out of 5 stars

Excellent work

Excellent work, time efficient, addressed my concerns. Thank you very much. Best regards.

September 17, 2025
TopResume logo

Reply from TopResume

Hi Muhammad,

We’re so happy to hear that everything was handled efficiently and that your concerns were fully addressed. Your satisfaction means a lot to us, and we truly appreciate your kind feedback.

Thank you for trusting us with your resume journey!

Rated 1 out of 5 stars

I had high hopes for TopResume

I had high hopes for TopResume, but unfortunately, it did not meet expectations. The final product looked almost identical to something generated by AI—generic, uninspired, and lacking any personalized touch or standout features. For the price they charge, I expected much more in terms of quality and originality.

There was nothing special about the resume I received. In fact, with free AI tools available now, you can achieve the same (if not better) results yourself. My advice: save your money. Use AI to help with formatting and content ideas, and focus your efforts on practicing interviews instead. That’s where you’ll see the real return.

July 16, 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Amudo,

We’re sorry to hear that your experience didn’t meet expectations, and we appreciate you taking the time to share your feedback. Please note that with only the first name provided in your review, we’re unable to locate your purchase in our system.

Could you kindly email us at support@topresume.com so our team can review your case in detail and work toward resolving this for you?

Rated 5 out of 5 stars

Fed Resume

Opportunity to amend or correct the new written draft.

September 16, 2025
TopResume logo

Reply from TopResume

Hi Robst,

We’re glad you valued the opportunity to make adjustments to your draft. It’s important to us that your resume reflects your voice and goals, and we’re happy you had that flexibility.

Thank you for sharing your feedback!

Rated 1 out of 5 stars

Topresume is a scam

Topresume is a scam. They send me a resume that was obviously AI generated because that was exactly what chatbots that I use wrote for me. They are outsourcing writing to someone in Middle East or South Asia. When I looked at the properties of the document Author name and timezone showed that. The writer "assigned' to me had a fake American sounding name. If I want AI generated content why would I hire someone when I can do myself for free. This is unethical and fraud. I am looking for options to file complaint against them.

September 14, 2025
Unprompted review
TopResume logo

Reply from TopResume

Hi Babu,

We’re sorry to hear about your experience and understand how frustrating this must feel. Your feedback is very important to us, and we want to make sure your concerns are addressed properly.

A member of our team will be reaching out to you directly to assist further.

Rated 5 out of 5 stars

Best ATS Resume Site

They move so fast, be ready.
Thomas Z is incredible and I’m getting calls right away for finally a proper resume. Thank you.

September 15, 2025
TopResume logo

Reply from TopResume

Hi,

That’s fantastic to hear! We’re so glad Thomas was able to create a resume that’s already generating results for you.

Wishing you continued success with your job applications!

Rated 5 out of 5 stars

Easy to use

Easy to use. And quick turn around

September 10, 2025
TopResume logo

Reply from TopResume

Hi Rob,

Thank you for your kind words! We’re glad you found the process easy and appreciated the quick turnaround.

It’s wonderful to know the service met your expectations.

Rated 5 out of 5 stars

Knowledgeable and fast

Zach was a Superstar! Took everything I sent him including my life information and skills and incorporated that into everything he could. That is very important to me! I let him know I was in a hurry because I had just gotten a notification about a job opening at the place ai had been watching for years. He took my few revisions and had it back to me in a few hours. This was about dinner time on the weekend!! ZACH IS A ROCKSTAR!

September 15, 2025
TopResume logo

Reply from TopResume

Hi Torri,

Thank you for this fantastic review! We’re thrilled to hear how Zach went above and beyond to deliver exactly what you needed, especially under time pressure.

Your appreciation for his dedication and responsiveness truly means a lot.

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