TPW Trading Ltd Reviews 103

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Fabulous experience buying out sons first car. Liz was very helpful, friendly and professional and let us have space to look round and test drive any car we wanted. Fully recommend, we have one very h... See more

Rated 5 out of 5 stars

Liz was very helpful and help with any problems and answered all questions and sorted any problems that I had

Rated 4 out of 5 stars

We've bought 4 vans from TPW so far and have found the whole process to be a pleasure. Wide range of stock for all pockets and purposes Tom has always been truthful and polite and has always made a... See more

Company details

  1. Car Dealer
  2. Truck Dealer
  3. Used Car Dealer
  4. Used Truck Dealer

Written by the company

TPW Trading Ltd is home to over 85 used, high quality Vans, Trucks and Cars. Specialising in both retail and commercial sales, we offer one of the biggest selections of quality assured vehicles throughout the East Midlands.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

103 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent service

Finding a good car dealer these is a task.I recently bought a vehicle frim Tom TPW Trading limited ..From start to finish Tom was a gentleman came across as honest .He explained about my vehicle in a way that made sense.He gave me a fair trade in price for my old car and delivered my new car from Nothingham to Norwich with no fuss.So in a nut shell Tomand TWP Trading were amazing.Cheers Tom

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

Buying Fiesta Van, Great buyer experience

From getting in touch to have a look at the van through to buying the van Tom's service was great. When arriving to buy the van it was very clear Tom wasn't your stereotypical salesman and was truthful and down to earth. Liz was also very nice and the sale felt professional and friendly. I had a minor issue with the van so I let Tom know and he had the repairs carried out as promised in the warranty. Absolutely brilliant experience, by far the best I've had buying a vehicle. Thanks Tom and Liz

May 17, 2024
Unprompted review
Rated 5 out of 5 stars

Trusted tom is your man for a van

Tom is a down to earth genuine salesman. No bullsh*t tells you the truth. Sold me a van had problems with radio and window switch and he sorted them out asap. Would recommend to anyone looking for a good work van

May 26, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company

Just bought a van from Tom. Great customer service, excellent deal on the van, and great warranty cover. Couldn’t recommend highly enough

May 25, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company highly recommend

I don’t normally write reviews but felt this was a must for a fantastic customer experience.

From start to finish the process has been brilliant, with Tom’s 12 years van knowledge & experience alongside side Liz’s customer service & administration attention to detail, simply made the whole van purchase for my new business a absolute pleasure, would certainly recommend TPW Trading again & again.

May 18, 2024
Unprompted review
Rated 5 out of 5 stars

My husband purchased a Citroën…

My husband purchased a Citroën Dispatch, we live in Caerphilly however Tom was happy to deliver it to us. Unfortunately when the van arrived we did have a few issues. My husband contacted Tom regarding the issues, it was no problem for Tom he sorted these issues immediately. Tom is clearly a genuine person who makes sure you are happy with your purchase. We would throughly recommend TPW Trading

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Honest and no pressure great customer service

I bought a van from TPW 6 years ago and had great customer service and so went back there first. Tom and Liz were great again and gave me a price for my van to be part exchanged with another and encouraged me to sleep on it. (I had mentioned it was literally the first van i had looked at.) In the end i actually found a van else where that met my needs better for my line of work but because of the great customer service and no pressure attitude i felt it only the decent thing to do to ring them, say thank you and write a review. Tom was great and said no worries, thank you for letting him know and i knew where he was if i needed anything. Definately would reccomend TPW for anyone looking for a van and when the time comes for me to upgrade van again I will be a returning customer again.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Well, in one excellent

Well, a large selection of vans. Great guy called Tom. Lets you change your mind, go back when ready. No hassle from start to finsh.
Icing on cake is driving the van home.
I recommond TPW if your looking for a van.

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Bought a van from the very friendly…

Bought a van from the very friendly staff Tom and his wife. Van had an issue upon arrival and was fix very quickly. Even came to me to replace the part. So I could carry on with the van brilliant service would recommend.

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

This I an amazing place to get the best…

This I an amazing place to get the best van at the best price suited for you.
I recently purchased a van from tpw trading ltd and it was so easy and hassle free.
The man who help me through it was genuine and very helpful.
Would strongly recommend for anyone who need a van 👍

April 6, 2024
Unprompted review
Rated 5 out of 5 stars

Liz is amazing!!

Brilliant service from Liz. Good honest guidance. Prompt and easy interaction, deal done with no hassle. Would 100% recommend. Thanks again. 👍🏼

April 4, 2024
Unprompted review
Rated 1 out of 5 stars

This place tells you that you have a…

This place tells you that you have a full time job then uses you to collect all of his vehicles and while my daughter is intensive care only being 6days old he decides it will be a good idea to finish me and come up with aload of rubbish about can't insure me with my points but he knew this and said it's fine he can still insure me beginning of April please people don't trust this guy he is dishonest and will do you over with anything including rubbish vehicles that are just bodged together just to get rid he asked me to bodged loads of vans together soon as I said not a chance he then started taking the funnies please stay clear of this guy tom he's a total waste of space the good reviews on this guys site most of them are people he knows and he pays them to put good reviews on for him

April 1, 2024
Unprompted review
TPW Trading Ltd logo

Reply from TPW Trading Ltd

At T P W TRADING we take recruitment very seriously and expect the best standards possible both from our employees and from ourselves as employers.
Unfortunately, on this occasion information came to light which meant this person was not suitable for employment by our company and he was therefore released.

Rated 5 out of 5 stars

Van purchase

I recently chose TPW Trading to purchase a small van.Tom was really helpful and accommodating & gave me a great price on a trade in with my own van. Unfortunately soon after purchasing the van and leaving my deposit my circumstances changed & I couldn’t have it.Tom was completely understanding of this and promptly gave me my deposit back and said he would also buy my van off me at anytime down the line,therefore I would have no hesitation in recommending this company for your next vehicle

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service!

Outstanding customer service from Tom! I would highly recommend TPW Trading if your after a top Quality van at a reasonable price! Tom was excellent and so helpful, he went above and beyond to ensure we received the van in time. I can’t speak more highly of him. I am just sorry we didn’t go to TPW Trading first as we wasted so much time looking around other places. Thank you so much Tom!! 👏👏

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

All round great experience am very happy

I was struggling to get a van that wasn't falling apart or had major issues TPW helped me out an sold me a van that was perfect for me and my needs and was very honest an upfront if there is something wrong they will tell you very friendly and welcoming also would like to add Tom was a top bloke down to earth had a pleasure meeting him thankyou very much

January 19, 2024
Unprompted review

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