Support is fast and solved my problem in a timely manner and provided me with a solution. Kyle was great at answering my questions. As far as the actual product, I never personally had any problems wi... See more
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Live help came on a few minutes after I requested "Live help". They were able to answer my questions, even though I am a tad unfamiliar with the software. They guided me to provide the data they were... See more
The agent Kalle came in and swiftly fixed my issue. Initially, I had a frustrating encounter with the first human agent I was connected with. I waited a little over 20 minutes for a response after bei... See more
I honestly I really liked Tradesyncer at first. It was really easy to navigate and super easy to trade all accounts. The issues started when the accounts would often get disconnected and I would... See more
Company details
Written by the company
Trustpilot has incorrectly flagged this profile. Tradesyncer has always received genuine, user-initiated feedback from our Discord community. We do not fabricate, curate, or incentivize reviews. The flag appears to stem from opaque automated moderation rather than any proven misconduct. We are actively engaging with Trustpilot and have initiated formal legal steps to resolve this matter.
Contact info
Cruquiusweg 110B, 1019 AK, Amsterdam, Netherlands
- info@tradesyncer.com
- tradesyncer.com
Breach of guidelines
Amazing copytrading tool
Very easy to use and user friendly system. Never had any problems with the platform.
I would recommend it.
Amazing platform
Amazing platform, easy to navigate and great connection with tradovate. Also easy to understand for new day/scalp traders.
Good took to elevate your trading…
Good took to elevate your trading skills!
What a f nightmare
What a f nightmare. Their copy trading system completely failed: ratios were wrong, some follower accounts didn’t even pick up trades, and followers didn’t flatten when my leader account did.
When I contacted support, instead of fixing their own mistakes, they expected me to gather logs, screenshots, timestamps, and basically do all the investigative work myself. The audacity. A customer shouldn’t have to fix a platform’s errors. Their bureaucratic, slow, and convoluted “support” process turned an already stressful trading situation into a total headache.
Great copytading tool
Great copytading tool, never had any issues with trades not being copied, just good execution.
I love it!
Since i've been using Tradesyncer I have been very satisfied. The support has been great and I really like the platform compared to previous ones I used.
Love how quick everyone here at…
Love how quick everyone here at tradesyncer is here to help with any issues or troubleshooting you might have!
Refund request
I had an issue when I turned off my subscription for 3 months. Then I completely forgot and was not informed that my 3 months were over so my auto renew kept purchasing the subscription for 2 months without me knowing. I caught it on the second month and inform them if I can get a refund for at least one month because it had just started. Kalle was able to help me and I received almost a full month's refund. The process was fast and easy and they were quickly able to to understand my situation and give me most of the refund
Great service
Great service, just been using it for a few days and have had no issues at all, definitely a good product and can recommend it to other trades
Customer service is fast and excellent
Customer service is fast and excellent, and they keep working on the problem until it is completely resolved.
Perfect for trading multiple accounts.
The support is very quick with their…
The support is very quick with their actions.
Also tradesyncer is doing a good job with pushing updates to stabilize the software with the on-going broker crashes and volatility.
Reliable Copy Trading Platform with Strong Support
I’ve had a really solid experience with TradeSyncer so far. The platform does exactly what it’s meant to do — clean, fast copy trading across multiple funded accounts with minimal latency.
Setup was straightforward, the dashboard is clear, and risk management across accounts is easy to control. It’s been a massive help for scaling funded accounts without the stress of manual execution.
On top of that, support has been responsive and helpful whenever I’ve had questions, which is a big plus in this space.
Overall, a strong tool for traders looking to scale properly and trade more efficiently.
10/10 would recommend
Been using tradesyncer ever since they released the software. Amazing tool and has really taken my trading to the next level since my risk is now spread out amongst all my accounts.
They had a couple bugs in the passed but were almost instantly fixed and also really nice that they keep you informed on the status of other propfirms!
10/10 would recommend
So far so good!
Only been using Tradesyncer for a few days, but I have had a great experience so far. Working just as advertised across ten accounts.
Great customer service
Used their services and it was great. Wasn't prepared to handle multiple accounts so I cancelled my subscription, at least I thought I did. Months later my account was charged for a subscription fee. I contacted customer service and they handled it immediately and processed the refund all within the hour.
would give it a 0 if i could
would give it a 0 if i could, terrible customer support, the connections "fail" and have to be reconnected after almost ever trade ive made dont waste your money on this
One of the worst customer service in…
One of the worst customer service in the industry.
Go for its competitors.
Let it be known that this does not work…
Let it be known that this does not work as intended. DO NOT TRUST THIS COMPANY with your accounts. THE trades open and close erratically and this will 100% blow all your funded accounts. DO NOT USE THIS.PERIOD.
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