We highly recommend Madhur (Maddy) Tyagi from True North Mortgage. From start to finish, he was extremely knowledgeable, responsive, and transparent. Maddy secured us the lowest rate available and pat... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
True North Mortgage is one of Canada's leading mortgage brokers. We're the best of bank and broker. We have locations so that you know where we are. We're connected with all banks, not just one. And we pass along our volume discount to get your mortgage rates even lower. Apply online or visit one of our locations!
Unit 3600, 205 - 5th Ave S.W., T2P 2V7, Calgary, Canada
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I got my mortgage approved with The True North Mortgage. Gershon was my mortgage broker who helped me through the process. At the beginning he promised me minimum interest rate with 0.2% lower than others and he ended up getting me 0.3% lower than the others. He also helped me in making selection between variable and fixed rate with good understanding of market. The entire process was very smooth and time efficient.

Reply from True North Mortgage
6 months ago I had the opportunity to meet Gershon Ashurov while I was trying to buy a house
Gershon worked hard and talked to me through phone calls,emails, and countless questions because of my many worries because I was going this new adventure myself.
The purchase didn't end up working out (something on my end) but he still gave me some advice and told me to contact him when I was more ready and that he would be there to help me.
You could tell he was just as upset as I was but the timing maybe just wasn't right.
Then finally just last month on a Friday I was presented with another chance to buy a house and contacted Gershon because he deserved to finally get "the sale" from me for all his previous hard work and how great he was to work with.
He worked with me on that Friday and even at one point took some emails from me on a Saturday night and Sunday morning which is just over the top crazy amazing in my books.
This man worked so hard to get me a house.
You could feel his passion in his voice and how he cared for me more than just a guy buying a house.
He truly is the pinnacle of mortgage brokers and anyone wanting to buy a house should consider him because he's "the guy"

Reply from True North Mortgage
I heard about True North from a friend and was worried about using a “non-Big 5” for my new home purchase but, I am so glad we did! I thought that was it but one year later when I thought I was passed off to the mortgage provider, our TN broker reached out with several options for our renewal! It was unexpected and compared to the rates I was being offered, they found an option that was incredibly competitive and a relief for us after living through the recent rate hikes! We seamlessly switched our mortgage and no longer worry about having to manage our mortgage on our own! Huge shout out to Gershon for his patience, insights and proactive management!

Reply from True North Mortgage
My husband and I first started working with True North Mortgage back in 2014 where we were introduced to Gershon. W were first time homebuyers taking a big swing for a house that felt out of reach. Gershon was so knowledgeable, kind and explained things thoroughly in terms we understood. He ensured every step of the process felt comfortable for us to forge ahead. I'm not sure we would have had the nerve to take a mortgage and buy without his guidance. Working with Gershon and True North was the best decision because we've been happy homeowners for the past 9 years. We bought our house for under 500,000K and now our house is worth 1.2! Fast forward to our five-year renewal, we called Gershon as soon as our mortgage was coming due, he actually remembered us, he worked with us to get the best rate and to help leverage a home equity line of credit to consolidate some debts. Now we're working with him again this month for our second renewal and he has had some excellent advice around high interest rates and what we can do to play the long game to save as much interest as possible in these turbulent economic times. Gershon is so fantastic with explaining things in terms we understand and making sure we're making the right financial decisions for our family and long-term goals. It feels like he's not just our mortgage adviser, he's our family friend- that's how at ease he makes us feel. If you're lucky enough to work with him, you're in very good hands!

Reply from True North Mortgage
So glad we decided to use True North for our new purchase. We have dealt directly with banks for years but a friend of ours referred us to Gershon Ashurov. He has been fantastic guiding us through this past year of new construction delays and all the market changes we faced (e.g., rapidly rising rates). He was knowledgeable, reachable and patient through multiple delayed closings! In the end, we closed seamlessly, with a competitive rate, and a plan for renewal. Better yet, everything was done digitally without a hitch. Would recommend Gershon in a heartbeat!

Reply from True North Mortgage
I would like to express my gratitude to the quality service I received from True North through their representative Gershon Ashurov. This is the third mortgage agreement I sign with True North, and every time Gershon meticulously and patiently walked me through the calculation of numbers in a way that is transparent and efficient. Well-done Gershon and all the best to the team at True North!

Reply from True North Mortgage
I used True North and I must say I was impressed. My mortgage agent was Gershon. My initial approval was seamless and while there were a lot of requirements, Gershon walked me through this process and I was clear about the expectations from the beginning. He kept me in mind when there was a good rate to refinance. Highly recommended!

Reply from True North Mortgage
Had the privilege of working with Gershon Ashurov at True north Mortgage for our first home. Gershon goes out of his way to put the customer’s interests ahead of everything. He took a great deal of effort to understand our requirements and did a wonderful job of helping us find the best solution for our needs.

Reply from True North Mortgage
This is the 3rd time working with Gershon to get a mortgage, and as usual, it was a seemless experience for us to get a mortgage. The best part is that he always keeps our benefit in mind before everything else and advises accordingly. I would strongly recommend that if you need a mortgage and want to have the best experience, Gershon is the guy to reach out to.

Reply from True North Mortgage
This is the second time that we have worked with Gerson Ashurov and he has once again been a pleasure to work with.
He has gone above and beyond to ensure that the entire closing process is smooth and is always available to help and answer our questions.
I would highly recommend anyone looking for a mortgage to speak with Gershon.
Thank you Gershon!

Reply from True North Mortgage
Gershon is an individual with honesty, integrity which makes your mortgage buying experience so seamless that you don't even feel the anxiety of back and forth of sending documentation. He is simply the best and has so much knowledge about the mortgage industry that comes very very handy when you work with him. I strongly recommend him to anyone who is looking for getting a mortgage. Thank you Gershon for helping me. Truly appreciate it.

Reply from True North Mortgage
We were referred to Gershon Ashurov at TNM by our real estate agent Atif Hussain from Royal LePage.
We were in the market for the perfect house in the GTA, no easy task. But, at every step of the process—hunting for the pre-approval, organizing the proof of funds, locking down our mortgage with the bank, handling all the paperwork, and more importantly, finding us great ways to save money down the road—Gershon took us through each step, explained everything clearly. We were constantly kept updated, and he worked late hours to get us exactly what we needed. I always thought shopping for your own mortgage would be best, but Gershon really made that daunting part of finding our dream home seem like a breeze. I will be endlessly thankful for his services. Cheers!

Reply from True North Mortgage
This is my second time dealing with Gershon. i know myself, i'm a very difficult person to deal with. Kudos to Gershon not only listen and all answer all my qurries but went above my expectation oth times...

Reply from True North Mortgage
Gershon Ashurov contacted me after 5 years, which was incredible to begin with and then he helped me navigate the mortgage process, answered all my questions and pointed me in the right direction. I now have a 5 year fixed mortgage at a lower rate than I thought possible.......thank you Gershon

Reply from True North Mortgage
We recently secured a mortgage on a great rate with the help of Gershon Ashurov. It was a pleasure working with him and he was able to make the process quick and easy for us to go through. Would definitely recommend his services with True North!

Reply from True North Mortgage
it was a fantastic experience working with Gershon. He provided all the information I needed in a very simple and straight forward manner. Gershon is very professional, positive and is always willing to find the best solution if any problem arises. I definitely recommend True North Mortgage.

Reply from True North Mortgage
Always a pleasure working with Gershon at TNM. We have been TNM clients for several years and confidently return to do business not only due to excellent rates but also a transparent and straight forward process in finalizing documents.

Reply from True North Mortgage
I found out about True North through a referral, and I am so thankful I decided to give them a call. The representative that was assigned to me was Gershon Ashurov, and he was nothing short of amazing. From the beginning, he was always willing to answer any questions I had with patience and a very calm tone. He made me feel really comfortable, and ensured we built a trustworthy relationship, rather than a straight business transaction. Be prepared to provide a lot of documentation prior to being approved, but this ultimately made me feel more secure that this was a reputable and serious company. We have been funded the mortgage at this point, and I am very happy with the transparency and customer service I was provided by Gershon, and True North overall. Thank you!

Reply from True North Mortgage
I have been using TN for my last 3 mortgages and their service is impeccable. Gershon and team are amazing and I highly recommend TN to my family and friends, not only for the great mortgage rates they provide but also the great service.

Reply from True North Mortgage
We are very happy and satisfied with service of Gershon Ashurov of True North. Mortgage renewal, specially transfer from Big Bank is a serious and stressful activity But Gershon handled very professionally . He was very patient on my questions and answers all very detailed. He was sincere and very helpful and informative as well.
The rate he offered is unbeatable.
Thank you again Gershon

Reply from True North Mortgage
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.