True North Mortgage Reviews 

4,963
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and highly responsive customer service, noting that dedicated agents successfully secure competitive rates while keeping the entire mortgage process entirely smooth and stress-free. People deeply appreciate the clear communication and timely updates provided by professionals throughout every single stage of their financial transactions. However, some customers also noted frustrating delays, communication issues, and sluggish responses regarding their mortgage closings and required document reviews. A few reviewers experienced unhelpful support and a disappointing lack of proper follow-through from specific agents during critical renewal periods.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their outstanding professionalism,... See more

Service

Customers consistently note positive experiences with service, frequently praising advisors for being... See more

Customer service

Consumers find customer service to be positive, frequently praising knowledgeable and responsive... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt communication and... See more

Price

Customers had positive experiences with price, frequently highlighting great rates that beat other financial... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We highly recommend Madhur (Maddy) Tyagi from True North Mortgage. From start to finish, he was extremely knowledgeable, responsive, and transparent. Maddy secured us the lowest rate available and pat... See more

Company replied

Rated 5 out of 5 stars

Dana Piché of True North Mortgage is literally the Mortgage whisperer . She not only held our hands throughout the whole process but was able to deal with TD respectfully and considerately( they on... See more

Company replied

Rated 5 out of 5 stars

Traditional banks kept telling me my credit rating was too bad, that I couldn't qualify to remortgage the home I am in, even though I have an existing mortgage. TD wouldn't budge on helping me with th... See more

Company replied

Rated 5 out of 5 stars

We had an excellent experience with Manthan patel from True North Mortgage. He was professional, responsive, and truly went above and beyond to find us the best rate. Manthan made the process smooth a... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

True North Mortgage is one of Canada's leading mortgage brokers. We're the best of bank and broker. We have locations so that you know where we are. We're connected with all banks, not just one. And we pass along our volume discount to get your mortgage rates even lower. Apply online or visit one of our locations!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(4,963)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
peter-esper

Rated 5 out of 5 stars

Very easy and great to deal with.

Peter was a true pleasure to deal with. Fast and very professional.

January 30, 2026
Unprompted review
True North Mortgage logo

Reply from True North Mortgage

Hi Ryan,

Thank you for leaving a review. We're glad Peter had the opportunity to help you with your mortgage needs. We appreciate your business and support. If there is anything we can do to help, please reach out!

Thank you, True North Team

Rated 5 out of 5 stars

Great Rate and Great Service

Peter Esper and the TNM Team did an outstanding job handling my mortgage as a non-resident Canadian purchasing and condominium in Canada. Peter provided excellent advice and found us an amazing rate, while accommodating all my requirements and requests. We were able to conduct everything remotely which eased the process. My wife and I are very happy with their service and I highly recommend Peter to anyone looking for a mortgage or financial services.

October 16, 2025
Unprompted review
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Reply from True North Mortgage

Hi Dpm,

Thank you for taking the time to share your experience with Peter! We hope that you are more than happy with our services and never hesitate to call if you have any further questions!

Thank you, True North Team

Rated 5 out of 5 stars

Peter Esper has been a great help with…

Peter Esper has been a great help with renewing my mortgage. He was patient and prudent with my questions and he got me the best possible rate. Highly recommend!

April 15, 2025
Unprompted review
True North Mortgage logo

Reply from True North Mortgage

Hi Ivan,

Thank you for choosing us for your mortgage needs. We're so happy Peter ensures you had an excellent experience with us. We love the work we do and appreciate amazing clients like yourself.

Thank you, True North Team

Rated 5 out of 5 stars

Exceptional experience-thank you Peter!

Once again Peter Esper and his team have done an amazing job! It is our second mortgage with true north mortgage and we couldn’t be happier for all the service. From the lower rates to daily communication and much needed advice, to providing options when we were discouraged by the real estate market; you kept us motivated and we salute you for this. Overall, we truly value our partnership and we thank you for all your hard work. Thank you Peter for helping us buying our forever home and being so carrying and helpful that made the process a lot easier for us. We will be always be grateful and we highly recommend Peter and True North mortgage for making home ownership an affordable and easy experience.

January 29, 2025
Unprompted review
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Reply from True North Mortgage

Hi Vasiliki,

Thank you for your kind words! We are delighted to hear that Peter was there for you every step of the way. Our agents have a passion for what they do and always work their hardest for clients! Recommendations are truly the highest of compliments and you can be sure great rates and service will be provided. We appreciate your support and business.

Thank you, TNM Team

Rated 5 out of 5 stars

Experiences with Peter Esper from True North Mortgage

I've been using Peter Esper from True North Mortgage as my mortgage agent since my first mortgage renewal around 3 years ago. He's been so helpful and responsive. I believe I have got one of the best rate in the market. It's not just about the low rate but also his advice, his ability to make a quick and very close estimate on mortgage approval amount and his swift action in getting the approval completed that really impress me. All my experiences with him including my recent new property purchase are beyond my expectation.

December 4, 2024
Unprompted review
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Reply from True North Mortgage

Hi Kheng,

Thank you for leaving a review. We're glad Peter had the opportunity to help you with your mortgage needs. He really is incredible! We appreciate your business and support, hope to work with you again.

Thank you, TNM Team

Rated 5 out of 5 stars

Exceptional!

My husband and I have worked with Peter on the last few properties we have bought, and he has been nothing short of exceptional! Not only does he get us the best rates, he is always available for us (even on tight turnarounds) and goes above and beyond to address any issues or concerns. It's always a pleasure working with him, and we highly recommend Peter for any of your mortgage needs!

December 18, 2024
Unprompted review
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Reply from True North Mortgage

Hi Purvaja,

Thank you for choosing us for your mortgage needs.Going above and beyond sounds like what Peter would do! They work hard to help with all your mortgage needs. We hope to work with you again in the future.

Thank you, TNM Team

Rated 5 out of 5 stars

Peter Esper has been my "go-to" person…

Peter Esper has been my "go-to" person regarding my mortgage requirements for years. He went above and beyond to help me in the quickest, most accurate and most affordable way to renew my mortgage. I highly recommend this exceptional mortgage broker.

September 19, 2024
Unprompted review
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Reply from True North Mortgage

Hi Sanja,

Thanks for reaching out! Going above and beyond sounds like what Peter would do! They work hard to help with all your mortgage needs. We hope to work with you again in the future.

Thank you, TNM Team

Rated 5 out of 5 stars

Peter Esper/Phenomenal Experience

Peter Esper is phenomenal! He was very patient and offered explanations for any questions that I had while still maintaining a level of efficiency and care throughout the process. He found the best mortgage product and rate for my situation and made the whole process as smoothe as whipped butter on warm bread, really! I highly recommend working with Peter and True North Mortgage.

August 29, 2024
Unprompted review
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Reply from True North Mortgage

Hi Rea,

Thank you so much for your amazing feedback. We're so happy to hear Peter ensured a great experience. We can’t wait to hear from you again in the future.

Thank you, TNM Team

Rated 5 out of 5 stars

First Home Buyer Mortgage Review

It’s been great throughout the process with Think Financial. Peter has been very helpful and updated me on every step. Thanks again, Peter!

May 15, 2024
Unprompted review
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Reply from True North Mortgage

Hi Kranthi,

Thank you for your feedback. We're glad Peter was able to answer all your questions and concerns and provide such excellent customer service. We can wait to hear from you again in the future.

Thank you, TNM Team

Rated 5 out of 5 stars

Professional and helpful throughout

True North Mortgage were professional and helpful throughout the entire process.
It was a pleasure dealing with Peter Esper, as he was always there at all hours to communicate with me regardless of what time-zone I was in. He made the whole process much less complicated than it could have been without him, by acting efficiently and effectively. From initial property offer to closing the deal was completed in only 3 weeks. Will definitely use his services again.

March 1, 2024
Unprompted review
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Reply from True North Mortgage

Hi Anon,

Thank you for choosing us for your mortgage needs. We're so happy Peter ensures you had an excellent experience with us. We love the work we do and appreciate amazing clients like yourself.

Thank you, TNM Team

Rated 5 out of 5 stars

Cannot recommend Peter enough!!!

I am absolutely delighted with the exceptional service provided by Peter Esper! From the start, he demonstrated a level of expertise that instantly put me at ease. Not only was he willing to take on my complex application but he was able to secure me a rate that truly surpassed my expectations. In what started to be a stressful and daunting experience (with other agents i had dealt with initially), Peter definitely turned the tables making the entire process remarkably easy. What stood out the most was his clear and fast communication. Anytime i had a question or needed to make a change, he was on it in no time.

I cannot recommend Peter enough! If you are in need of someone who is knowledgeable, communicative, and goes above and beyond, he is your guy!

Thank you Peter!

January 9, 2024
Unprompted review
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Reply from True North Mortgage

Hi Naureen,

Thank you for your kind words regarding Peter. We're thrilled to know they always provide the best customer service and are always communicative and attentive. Hope to work with you again in the future!

Thank you, TNM Team

Rated 5 out of 5 stars

Highly recommend Peter from true north mortgage

Peter exceeded my expectations as a mortgage broker. His responses were quick to any questions I had, made the process much much easier than I ever expected. I will forever refer him to my family and friends. He went above and beyond and negotiated an even lower rate a few days before closing and got me the best deal out there! He’s very knowledgeable and professional. I highly recommend!

November 29, 2023
Unprompted review
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Reply from True North Mortgage

Hi Ilda,

Thank you so much for your amazing feedback. We're so happy to hear that Peter ensured a great experience. We're so happy to have been of assistance.

Thank you, TNM Team

Rated 5 out of 5 stars

Outstanding experience, thank you Peter Esper

Working with Peter Esper and Think, made porting our mortgage effortless. Thank you so much for simplifying the process and being incredibly responsive from day one. Thanks for your guidance and for helping with a fast approval.

November 30, 2023
Unprompted review
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Reply from True North Mortgage

Hi There,

Thanks for reaching out! A seamless process is what we aim for and we're glad that Peter was there to help guide you from start to finish and ensure a positive experience. Hope to work with you again in the future.

Thank you, TNM Team

Rated 5 out of 5 stars

Awesome experience

Peter is very quick at responding to emails. He always gave explicit details in regard to questions I would have. He is very professional. I would recommend Peter to deal with your mortgage.

October 19, 2023
Unprompted review
True North Mortgage logo

Reply from True North Mortgage

Hi Myriam,

We are pleased to hear that Peter went beyond to ensure you had the best experience with us regarding your mortgage needs. We appreciate your kind words and thank you for sharing!

Thank you, TNM Team

Rated 5 out of 5 stars

Use Peter Esper, its guaranteed peace of mind.

Peter Esper is, was, and will always be my mortgage broker, he's simply that good. Having done a second transaction with Peter in less than 24 months as my first home was just too far of a commute for me, we were able to work with Peter again far sooner than we had expected too. He was diligent, professional, trustworthy, and as always had answers to all of our questions. I simply cannot rate him high enough to get across how important a piece of our home buying experience he was. Thank you Peter. Ian and Krystal Lang

July 21, 2023
Unprompted review
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Reply from True North Mortgage

Hi Ian,

Thank you for your kind words regarding Peter. We're thrilled to know they always provide the best customer service and are always communicative and attentive. Hope to work with you again in the future!

Thanks, TNM Team

Rated 5 out of 5 stars

Praise for Peter

I am so happy to have been able to work with Peter to get a mortgage for my new home! He was always available to answer my questions, and I really felt like he had my best interest in mind. Peter's professionalism and knowledge were so appreciated, and I will certainly be working with him again in the future.

August 10, 2023
Unprompted review
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Reply from True North Mortgage

Hi Devon,

Thank you for taking the time to share your experience with Peter! We hope that you are more than satisfied with our services and never hesitate to call if you have any further questions!

Thanks, TNM Team

Rated 5 out of 5 stars

First time buyers

As first time buyers we were really nervous about the big commitment of taking on a mortgage. It's scary!

So happy we went with Peter. He was super responsive, transparent, high-integrity & honest throughout the process. We ended up with a rate well below market & all the features we wanted.

He helped us act with confidence during the purchasing process knowing we had financing & rates figured out.

Thanks Peter!

July 28, 2023
Unprompted review
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Reply from True North Mortgage

Hi Tariq,

We're so happy you reached out and that Peter took such great care of you. Providing a smooth and seamless process, especially with your first home purchase, is what we aim for! Thank you for your kind words.

Thank you, TNM Team

Rated 5 out of 5 stars

Exceptional Customer Service

I recently had the pleasure of working with Peter for my home loan and I cannot speak highly enough of his professionalism and dedication to customer satisfaction. From start to finish and even after issuing the mortgage, he went above and beyond to ensure a smooth and stress-free mortgage process. Thank you Peter!

August 30, 2022
Unprompted review
True North Mortgage logo

Reply from True North Mortgage

Hi Analyn,

Thank you so much for your amazing feedback. We're so happy to hear Peter ensured a great experience. We're so happy to have been of assistance.

Thank you, TNM Team

Rated 5 out of 5 stars

Exceptional Customer Service

I recently had the pleasure of working with Peter Esper for my home loan and I cannot speak highly enough of his professionalism and dedication to customer satisfaction. From start to finish and even after issuing the mortgage, he went above and beyond to ensure a smooth and stress-free mortgage process. Thank you Peter!

August 31, 2022
Unprompted review
True North Mortgage logo

Reply from True North Mortgage

Hi Mary,

Thank you so much for your amazing feedback. We're so happy to hear Peter ensured a great experience. We're so happy to have been of assistance.

Thank you, TNM Team

Rated 5 out of 5 stars

Knowledgable & Responsive!

Knowledgable & Responsive!
Peter Esper helped find mortgage options for our unique situation. His quick responses and flexibility made an otherwise stressful situation relatively simple. Highly recommend!

July 21, 2023
Unprompted review
True North Mortgage logo

Reply from True North Mortgage

Hi Stacey,

Thank you for your kind words regarding Peter. We're thrilled to know they always provide the best customer service and are always communicative and attentive. Hope to work with you again in the future!

Thank you, TNM Team

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