autobrush Reviews 303

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product's quality and effectiveness, noting significant improvements in their dental hygiene and overall comfort. Many appreciate how easy the product is to use, especially for those with specific needs or conditions, making brushing an enjoyable experience. The customer service consistently receives high praise for being incredibly responsive, helpful, and setting a high standard in their interactions. However, some people mentioned issues with the ordering process, such as accidental wrong selections, delayed shipments, or difficulty confirming single-item purchases. A few other people also felt that customer support was slow and unhelpful, providing generic responses rather than clear answers.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many finding it works great and is easy to use, even... See more

Quality

People report positive experiences with quality, with many reviewers noting that the product works well and... See more

Customer service

Customers had positive experiences with customer service, with many describing it as excellent and incredibly... See more

Order

Consumers find order to be a mixed experience, with many reporting frustration due to items appearing in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall, a great product. Make sure you order the right size mouthpiece. I ordered one that is too big, and it splits the side of my mouth. I do love the mint toothpaste!

Company replied

Rated 4 out of 5 stars

Auto brush is a great product. I've been using it for about 3 to 4 days and already noticed a difference in the color of my teeth. I will say it can be a bit painful if you have early gum disease. It... See more

Rated 5 out of 5 stars

So I haven’t used the product yet but when I placed my order I accidentally selected the wrong bundle. Once it arrived I reached out to see about being able to swap it with the correct package. I... See more

Company replied

Rated 5 out of 5 stars

Being disabled I am often unable to do a full 2 minute brush twice a day. It just isn't plausible. This allows me able to handle the brush in arthritic hands. It brushes spots i can't usually get to.... See more

Company replied


Company details

  1. Dental Supply Store
  2. Dental Hygienist
  3. Health and Beauty Shop
  4. Teeth Whitening Service

Written by the company

World's Only ADA-Accepted U-Shape Toothbrush. Get up to 5.1X better clean in 30 seconds— up to 82% more plaque removal, up to 45% less gingivitis. Trusted by families, backed by experts.


Contact info

4.2

Great

TrustScore 4 out of 5

303 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great Customer Service

I messed up and ordered the wrong character. I emailed customer service and they helped me cancel the order quickly!

April 22, 2025
Unprompted review
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Reply from autobrush

That's great to hear! I hope the character of choice will be a delightful addition to the family :D

Rated 5 out of 5 stars

Customer service was perfect

Customer service was perfect. Very friendly; yet professional.

April 21, 2025
Unprompted review
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Reply from autobrush

That is lovely to hear! Our customer service folks are always delighted to hear this type of feedback--thanks for taking the time to jot it down :)

Rated 5 out of 5 stars

My son loved it

My son loved it! We were having a hard time before and now is way easier!

April 17, 2025
Unprompted review
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Reply from autobrush

That is great to hear! Anything that makes a chore like toothbrushing a little bit easier is a win in our book 💜

Rated 3 out of 5 stars

The plugging it into a different outlet…

The plugging it into a different outlet didn’t work

April 20, 2025
Unprompted review
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Reply from autobrush

Oh no! If you have a defective unit, let us know at customercare@autobrush.com or follow the instructions on this page for claiming a replacement: https://autobrush.zendesk.com/hc/en-us/articles/27880947847059-Does-autobrush-Have-a-Warranty

Rated 5 out of 5 stars

Brushing trouble solved

I have always had a hard time wanting to brush and making time to do it. Autobrush has been a game changer for myself and my oldest child. I'm ready to get them for 2 of my other children! I went to the dentist fully expecting a bad review and actually got commended for the improvement and that was after only 2 weeks of autobrush (I know it would have been bad without!).

April 6, 2025
Unprompted review
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Reply from autobrush

That's so amazing and exactly what we love to hear! I hope it'll be a hit with the rest of the kids :) Also feel free to share your dentist's contact info so we can send them a sample!

Rated 5 out of 5 stars

Fast

Fast, knowledgeable and well informed. Would purchase again.

April 14, 2025
Unprompted review
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Reply from autobrush

Thank you so much for the kind words 🙏

Rated 5 out of 5 stars

autobrush for the win !

I’ve never thought I’d actually enjoy the motion of brushing my teeth … until autobrush came into the picture. Oral hygiene got that much easier, I’m even cleaning at depths a toothbrush doesn’t reach properly.

simply put, a million times over - yes

December 7, 2024
Unprompted review
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Reply from autobrush

A million thank yous to you! What a wonderful review :) We're so happy that the brush is working for you!

Rated 5 out of 5 stars

Decent product overall

Decent product overall. Still need to move it when you brush, but good for neurodivergent people.

April 14, 2025
Unprompted review
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Reply from autobrush

We love that autobrush is a pretty good match for the ND community :) Thank you for your review!

Rated 5 out of 5 stars

Great despite a little discomfort

It works, but it's a little uncomfortable for me. Biting down on the mouthpiece causes some discomfort from the bristles that go straight up or down. However, it does work well and it's very convenient. My mouth feels clean and I like the non-flouride toothpaste. Build quality is great.

April 3, 2025
Unprompted review
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Reply from autobrush

Totally understand, it can take a while to get used to! Hopefully the discomfort is a small price to pay for the ease and convenience of a quick and comprehensive clean 🤞

Rated 4 out of 5 stars

We absolutely love our Autobrush

We absolutely love our Autobrush. We have been using them for a few years now. The biggest learning curve for us has been how to store it. We make sur ethe brush can drip dry so that it does not stay wet. We created a holder to help do this!

The company has been amazing with communication when any questions have come up and helped every time very quickly. I highly recommend!!

April 11, 2025
Unprompted review
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Reply from autobrush

That's so smart! Thank you for sharing and for being a long-time customer 💜 We're working on something new and there may or may not be improved storage for the brush... stay tuned!

Rated 5 out of 5 stars

The support team is awesome

The support team is awesome! Love our new brush!

April 7, 2025
Unprompted review
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Reply from autobrush

We might be a little bit biased (I'm the manager of the support team), but 100% agree!!! Thank you for sharing, and yay on loving the brush ✨

Rated 5 out of 5 stars

AutoBrush, Great Company!

Excellent customer support provided by this company. Would highly recommend!
#TryAutoBrush

April 2, 2025
Unprompted review
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Reply from autobrush

We're so glad to hear our team had a chance to impress :) If you need anything in the future, we're just a message away 💫

Rated 5 out of 5 stars

Game Changer

My son is 7 years old and has Autism and ADHD. Tooth brushing has been incredibly challenging/nearly impossible for years. We have been using Autobrush for weeks and he is still ASKING to brush his teeth. Not only has the job become easier, but because of the design of Autobrush, he is able to brush independently! Our mornings and evenings are SO much smoother thanks to Autobrush ❤️

April 6, 2025
Unprompted review
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Reply from autobrush

Wow, that's wonderful to hear, thank you for sharing! We're huge fans of the AuDHD community and extremely grateful to parents and kids who choose to try our products. Thank you for your review and have a wonderful day! 💜

Rated 5 out of 5 stars

My 9 year old loves his autobrush

My 9 year old loves his autobrush! We love dancing to the music together. He has also tried the tongue cleaning attachment. It is much less of a struggle to get him to brush now!

January 1, 2025
Unprompted review
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Reply from autobrush

To be honest, the dance party is half the reason it's worth getting an autobrush 😁 With the tongue cleaning he'll be getting sooo much praise at the dentist's next time, too!

Rated 5 out of 5 stars

Best Brush Yet

Mouth feels cleaner using the auto brush than manual brushing.

April 4, 2025
Unprompted review
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Reply from autobrush

That's a great testament for a brush that only takes 25% of the time compared to a "normal" brush! Thanks so much for sharing and have a great day :)

Rated 4 out of 5 stars

Good item

This is my first week of trying his toothbrush. So far it is good and my tooth feel very clean and smooth after I used it
Good product

April 5, 2025
Unprompted review
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Reply from autobrush

That's lovely to hear, thank you for taking the time to drop us a review. If any issues, reach out to us!

Rated 5 out of 5 stars

Fun and different

Fun and different, just what I needed to change up my brushing routine and get excited about it. Loving it so far, week one!

April 5, 2025
Unprompted review
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Reply from autobrush

Week one out of hopefully a lifetime of fun, fast and effective brushing! Thanks for sharing, Jeff 💫

Rated 5 out of 5 stars

I’m about to buy a second one for me…

I’m about to buy a second one for me since my son’s is so great. He fights me on toothbrushing (ASD/SPD) and this is quick, easy, and I’m not worried he will so a poor job. Highly recommend!

April 5, 2025
Unprompted review
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Reply from autobrush

We love it when our product make the lives of parents and kids just a little smoother :) Thank you for sharing and have a wonderful day!

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