autobrush Reviews 303

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product's quality and effectiveness, noting significant improvements in their dental hygiene and overall comfort. Many appreciate how easy the product is to use, especially for those with specific needs or conditions, making brushing an enjoyable experience. The customer service consistently receives high praise for being incredibly responsive, helpful, and setting a high standard in their interactions. However, some people mentioned issues with the ordering process, such as accidental wrong selections, delayed shipments, or difficulty confirming single-item purchases. A few other people also felt that customer support was slow and unhelpful, providing generic responses rather than clear answers.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many finding it works great and is easy to use, even... See more

Quality

People report positive experiences with quality, with many reviewers noting that the product works well and... See more

Customer service

Customers had positive experiences with customer service, with many describing it as excellent and incredibly... See more

Order

Consumers find order to be a mixed experience, with many reporting frustration due to items appearing in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall, a great product. Make sure you order the right size mouthpiece. I ordered one that is too big, and it splits the side of my mouth. I do love the mint toothpaste!

Company replied

Rated 4 out of 5 stars

Auto brush is a great product. I've been using it for about 3 to 4 days and already noticed a difference in the color of my teeth. I will say it can be a bit painful if you have early gum disease. It... See more

Rated 5 out of 5 stars

So I haven’t used the product yet but when I placed my order I accidentally selected the wrong bundle. Once it arrived I reached out to see about being able to swap it with the correct package. I... See more

Company replied

Rated 5 out of 5 stars

Being disabled I am often unable to do a full 2 minute brush twice a day. It just isn't plausible. This allows me able to handle the brush in arthritic hands. It brushes spots i can't usually get to.... See more

Company replied


Company details

  1. Dental Supply Store
  2. Dental Hygienist
  3. Health and Beauty Shop
  4. Teeth Whitening Service

Written by the company

World's Only ADA-Accepted U-Shape Toothbrush. Get up to 5.1X better clean in 30 seconds— up to 82% more plaque removal, up to 45% less gingivitis. Trusted by families, backed by experts.


Contact info

4.2

Great

TrustScore 4 out of 5

303 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great for Crown Care

I purchased the Autobrush and now look forward to 30 seconds to clean teeth. I always have to pay special attention to my crowns, but this brush does it for me!

January 15, 2025
Unprompted review
autobrush logo

Reply from autobrush

That's so lovely to hear, thank you for sharing! We're happy to make your brush routine just a little bit smoother, for you and those crowns of yours 👑

Rated 5 out of 5 stars

I love my autobrush!

I love my autobrush! My teeth feel like I came from a dental cleaning. The 30 seconds goes by so fast that I had to put a timer on it - it felt like 10-15 seconds! When I dreaded my 2 minute brush so much that I sometimes skipped it, the consistency I have now has to be better than before. Looking forward to a good check up.

January 17, 2025
Unprompted review
autobrush logo

Reply from autobrush

That's so cool to hear! Thank you for sharing your experience with us :) Fingers crossed you get an extra lollipop after your next check-up as a reward 🍭

Rated 5 out of 5 stars

Great for my children

We have been using Auto Brush for a couple years. It has been great to keep my children’s teeth clean and cavity free. I just purchased more. Make sure to get the Auto Brush and not the knock-off brands that are just silicone bristles. It makes the difference. Plus, the Auto Brush customer service is fantastic and accommodating.

January 5, 2025
Unprompted review
autobrush logo

Reply from autobrush

Couldn't agree more on the silicone bristle part! Thank you so much for the kind words :) Have a lovely start to the new year 💫

Rated 5 out of 5 stars

Seemed too good to be true

Seemed too good to be true, but after a full 6 months of twice-daily use by our 5-year-old with mixed supervision levels, the dentist was very happy! I’m a believer! Autobrush removed all the resistance both our kids had about brushing.

December 6, 2024
Unprompted review
autobrush logo

Reply from autobrush

Thank you for sharing! We're always extra eager to hear about your experience after that first dentist visit and really appreciate that you took the time to let us know here that all went well and that we had a small hand in that :) Have a lovely 2025!

Rated 5 out of 5 stars

It's so simple, but still super effective

My experience with Autobrush has been great. I purchased mine during their black Friday sale, knowing they were currently out of stock in my size. Autobrush kept me appraised of the fulfillment process every step of the way and even beat their projected fulfillment date.

My experience with the product has been outstanding. I know this sounds bad but I've already brushed my teeth with the Autobrush more in the short time I've had it than I did all of last year.

My mouth feels great after using my Autobrush. Is this what clean teeth feel like? I'm sold on their product, the gum massagers and light therapy has already started healing my gums. I like that i can select the intensity and time of the brush, right now I'm using both of the max settings to rebuild my dental hygiene and health.

My only regret is that I was skeptical at first and waited so long to try the Autobrush. I will definitely be buying these as gifts for my nieces and nephews who dont like brushing their teeth either.

December 16, 2024
Unprompted review
autobrush logo

Reply from autobrush

Wow, this is so nice of you to write! We're grateful to everyone who takes a moment to share their thoughts, but this is next level. We hope your nieces will be equally pleased with the experience :) Have a wonderful start to 2025! 💜

Rated 5 out of 5 stars

So far so good and it looks cool!

I was a bit skeptical about the device but decided to try it given its claim of being the only such device accepted by the ADA. I've wanted to try a U-shaped toothbrush for a while now and so far so good. The teeth do look and feel clean though I usually run the unit twice for a 1 minute treatment. Oh, and it looks cool with the lights as if standard Starfleet issue. :)

December 18, 2024
Unprompted review
autobrush logo

Reply from autobrush

Thank you so much for your kind words! The idea of a Starfleet edition is alluring... 🛸

Rated 1 out of 5 stars

Horrible customer service. Could the product really last?

Horrible customer service. Could the product really last? Got confirmation email and many marketing emails but never got an email that there was a fulfillment delay. A Month later I tried contacting them which took several days to get through. They finally told me my tracking number. Never got an email saying it was shipped. I check my spam folder every day. They blamed it on Black Friday but I ordered it weeks before Back Friday. Their website never said there was a delay in shipping and still says 2 business days. How many other people are still waiting?

December 9, 2024
Unprompted review
autobrush logo

Reply from autobrush

Thanks for engaging with us privately to resolve your case. We appreciate your feedback and wish you all the best.

Rated 5 out of 5 stars

This helps me brush more often because…

This helps me brush more often because it doesn't take as much time to brush my teeth with Autobrush.

December 1, 2024
Unprompted review
autobrush logo

Reply from autobrush

Hi and thank you so much for your review! We're so glad to help make a boring task a little bit easier for you :) Have a great day and thanks again for sharing your experience with us ✨

Rated 1 out of 5 stars

Never received a confirmation

Never received a confirmation after ordering the product. I emailed them and finally received a confirmation after a 9 days, then was told the brush was back ordered and it would be 1-2 weeks before they were restocked. Canceled the order.

December 6, 2024
Unprompted review
autobrush logo

Reply from autobrush

Hi Tyler! I'd like to share some context here as to why the experience you had with us wasn't great.

Firstly, the order confirmation email couldn't reach you because the email address you used to place your order does not exist. The customer service representative updated the order information and supplied you with the order confirmation.

Secondly, we also notified all customers via email a few days after placing an order if there was an expected fulfillment delay, but this email could not be delivered to the email address you supplied.

Thus, while we understand that the long processing time can be a dealbreaker for customers such as yourself, we believe that in your particular case, we are not solely to blame.

If you want to explore our products again, we'd love to have you. Reach out anytime!

Rated 5 out of 5 stars

My son loves this!

My son has special needs and severe sensory issues, so brushing our teeth has always been an issue. HOWEVER! He loves the Daniel Tiger auto brush, and not only tolerates it, but willingly brushes his teeth. He loves the music, lights, and vibrations without it being too overwhelming for him.

November 29, 2024
Unprompted review
autobrush logo

Reply from autobrush

This is magical to hear, thank you so much for sharing! All the best to you and your son from all of us at team autobrush 🐯

Rated 4 out of 5 stars

We bought this toothbrush for our 3…

We bought this toothbrush for our 3 year old daughter. It is a little too big for her mouth, but we love the design and it is going to work great for her once she is big enough to use it!

December 2, 2024
Unprompted review
autobrush logo

Reply from autobrush

Thank you for the review! It's super hard to find the right size, especially for kids that grow at vastly different speeds. I'm sorry it wasn't a perfect fit after unboxing, though, it certainly puts a little damper on the excitement of a new brush. We hope it'll feel more natural in a few months' time 🌟

Rated 5 out of 5 stars

great for toddler

I think the Autobrush is great for the toddlers to use, especially for these who doesn't like to be brushed twice a day and 2mins each time. It is the struggle to get my son brushed with the regular toothbrush or electronic one. This brush seems get the jobs done and only need 30seconds. We probably will switch back to the electronic one when he gets older. highly recommend for the toddlers. love the light therapy.

November 1, 2024
Unprompted review
autobrush logo

Reply from autobrush

Thanks so much for sharing! We know how hard the brush battles can be, and we're happy to hear the autobrush helped make those a bit easier, even if it's not your forever choice for your son's dental care 💜

Rated 5 out of 5 stars

Excellent for those disabled

I had an RTA in 2002 and it caused knock on effect disabilities like fibromyalgia, POTS, FND, arthritis to name a few
I also lost a lot of teeth but couldn’t afford implants until this year. Due to disabilities it’s hard to do anything and I was failing in oral care.
I thought a u shaped tooth brush would be the ticket but saw only silicone bristles which are no good whatsoever. So I searched for them using nylon like tooth brushes. Came up with 2 feno and autobrush.

I didn’t want to buy a full package but to make my own up. Feno basically said can’t afford the full one then we aren’t for you
Flabbergasted
…but at least that made up my mind
AND autobrush let me be as whacky as I wanted
AND order what I wanted
AND were affordable
AND could choose the length of subscription until I worked out what I needed and I found out how long things last

Customer service is really good once you work out how to contact them
They are supportive, kind & understanding

So next to the brushing:
There are 3 LED light therapy
Blue red and mixed
and 3 levels to go with each colour
So I use the standard tooth brushing green
& use the red and blue light mixed
You don’t just bite and let it happen otherwise you’d not be able to get into every nook and cranny
So you do a figure of 8 ∞ and side to side
Then I do the blue level usually used for their whitening formula but still I did it anyway
I just keep it still
Then the red which is for gum healing and the level is like a massage so I keep it still again
After all 3 my gums ᵃⁿᵈ teeth are tingling
They feel good
and the gunk on my toothbrush I didn’t expect
Also got bleeding gums which I get with toothbrushes
…difference is it went away only bled the first day and hasn’t done since
I do it twice a day after meals

So I easily wash with warm water I clean also with a toothbrush to get the bits out
But I’ve ordered a sonic cleaner machine which will do my glasses too ツ

So now the tooth paste:
Mint is like ordinary toothpaste which i hate but had to give it ago
I’ll save them for when i run out of other toothpaste and waiting for order
So I also got another brush as I’m gonna be experimenting a lot
I also bought strawberry and melon toothpaste
Strawberry nice but melon is amazing
That’s the only flavour for me now
So why foam?
I thought gimmicky but it is broken down straightaway and you get even toothpaste on your teeth
I’ll try toothpaste as well but I suspect it’s gonna be gunky ᵃⁿᵈ get in the way of the experience
Autobush say just add water and get it foamy then try
It’ll be thicker tho but yeah I’ll give it a go
Yeah it’s cheaper to use toothpaste but for the full effect I’m loving it
We’ll see but at least there is the option

So would I recommend?¿
For sure
Being disabled I buy everything on the net and rely on reviews so I hope this helps

November 29, 2024
Unprompted review
autobrush logo

Reply from autobrush

Hi and thank you so much for your review! We're deeply grateful for, and inspired by, the disabled community that sees value in our product. I am certain that your story will help others make the right decision for themselves and their long-term dental health. We're thrilled to have you 💜

Rated 5 out of 5 stars

We LOVE this toothbrush for our almost…

We LOVE this toothbrush for our almost 4 year old. It was always a fight to brush and now he happily does it twice a day and is normally asking me to do it!

November 28, 2024
Unprompted review
autobrush logo

Reply from autobrush

This is wonderful to hear, thank you for sharing your experience with us 🫶 All the best to you and kiddo!

Rated 5 out of 5 stars

ABSOLUTE GAME CHANGER!!

ABSOLUTE GAME CHANGER!!! Never going back to manual brushing or “normally” shaped electric toothbrushes. I have sensory issues and normal electric toothbrushes’ vibration are too much/strong, autobrush is PERFECT. the foaming toothpaste was such a weird sensation to get used to but I LOVE AUTOBRUSH

November 26, 2024
Unprompted review
autobrush logo

Reply from autobrush

Thank you for your explosively positive review 💜 I am so grateful to hear autobrush is the perfect fit for your needs!

Rated 5 out of 5 stars

Perfect for neuro spicy kids!

I love these toothbrushes for my special needs child! Brushing the teeth of an autistic boy has always been a challenge. 30 seconds is so easy and doable and he loves the music that accompanies the brushing! I would recommend this for child of all ages and abilities!

November 20, 2024
Unprompted review
autobrush logo

Reply from autobrush

We're so proud of becoming a household name among the thousands of neuro-spicy families out there, and grateful to you for taking a chance on us! Send our best to your boy from us at team autobrush 💫

Rated 5 out of 5 stars

Helping maintain good oral care for my daughter fighting leukemia

I bought this for my 9 yo daughter who is battling Leukemia and she absolutely loves it. Dental hygiene is super important during her chemo treatments and this will help keep her motivated to brush and keep her oral care good. Minimal gum bleeding at first but that’s normal because this brush reaches areas in the back kids usually miss. She absolutely loves it and I highly recommend autobrush

November 19, 2024
Unprompted review
autobrush logo

Reply from autobrush

I'm so glad to hear the autobrush could help make a troublesome time a little bit easier for you and your daughter 🧡 Lots of love and strength to keep fighting, from all of us at team autobrush!

Rated 5 out of 5 stars

Great for 10, 7, and 3 yo

I purchased for my 3 kids (2 auto and 1 manual) and they all love brushing their teeth now! They actually dance to the music while brushing :) No more fighting or nagging to brush. And, most importantly, it does a great job cleaning the first time. I used to make my oldest re-brush because they would miss spots or brush too quickly. Now brushing is fast and effective. So glad it's been worth the investment.

November 20, 2024
Unprompted review
autobrush logo

Reply from autobrush

Oh, we are delighted to hear that both kids and parents get a well-deserved break from the old brushing routine! Thank you for sharing your experience and review with us ✨

Rated 5 out of 5 stars

I love this brand!

I love this brand!
Just got a brush for my son and it was such a huge selling point to try and have something fun and different but very effective. My son loves it and enjoys brushing his teeth now. I was the most impressed by how they have a non fluoride option, this was the sway I needed. Whohoo!

November 19, 2024
Unprompted review
autobrush logo

Reply from autobrush

Thanks a bunch for sharing your kind words! We're proud to offer a non-fluoride toothpaste option and couldn't be happier hearing that autobrush is a good fit for your family 💜

Rated 5 out of 5 stars

I decided to purchase AutoBrush…

I decided to purchase AutoBrush recently, and after using it for about a week, I’m really impressed! It’s super easy to use and leaves my mouth feeling incredibly clean every time. It’s a totally different experience compared to a traditional toothbrush, and I love how it simplifies my oral care routine.

So far, I’m really happy with the results and can’t wait to see the long-term benefits. If you’re considering trying something new for your dental hygiene, I definitely recommend giving AutoBrush a shot!

November 18, 2024
Unprompted review
autobrush logo

Reply from autobrush

Wow, thank you for sharing your review with us! Being able to provide a quick and comprehensive clean is what we're all about, and I'm thrilled it's working well for you. All the best from team autobrush 🤍

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look